STARCRAFT BUS QUEST 2019 Complaints

Complaints & Recalls

1 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River Bus, Llc

NHTSA Campaign: 24V429000 SAFETY RECALL

3.2K Vehicles Affected

Recall Date: Jun 12, 2024

Safety Issue:

Forest River Bus, LLC (Forest River) is recalling certain 2013-2016 Starcraft Allstar MVP, 2016 and 2019 Allstar XL, 2016-2018 Allstar XL MVP, 2009-2010 and 2012-2018 Starcraft MFSAB/Prodigy, 2014-2016 Quest XL, 2013 and 2015-2018 Starcraft MPV/Prodigy, 2009-2010 Prodigy, 2009-2022 Quest, 2011 Quest XL school buses. The restraining barrier may not provide sufficient protection in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Potential Risk:

An insufficient restraining barrier can increase the risk of injury in a crash.

FREE Recall Solution:

Dealers will relocate the seat barrier, as necessary free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1584.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local STARCRAFT BUS dealer to schedule your FREE recall repair.

Manufacturer: STARCRAFT BUS
Mfg Campaign: 05-1584

Notice Date: Jul 16, 2024
Recall Date: Jun 12, 2024

Forest River Bus, Llc

NHTSA Campaign: 24V370000 SAFETY RECALL

854 Vehicles Affected

Recall Date: May 28, 2024

Safety Issue:

Forest River Bus, LLC (Forest River) is recalling certain 2010-2020 Starcraft Prodigy, Quest, and 2013 Rondak school buses. The exterior front roof panel was manufactured with inadequate joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 221, "School Bus Body Joint Strength."

Potential Risk:

A school bus roof panel with inadequate joint strength may separate during a crash, increasing the risk of injury.

FREE Recall Solution:

Dealers will secure the exterior front roof section, free of charge. Owner notification letters were mailed July 31, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1782.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local STARCRAFT BUS dealer to schedule your FREE recall repair.

Manufacturer: STARCRAFT BUS
Mfg Campaign: 05-1782

Notice Date: Jul 31, 2024
Recall Date: May 28, 2024

Forest River, Inc.

NHTSA Campaign: 18V722000 SAFETY RECALL

872 Vehicles Affected

Recall Date: Oct 15, 2018

Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2013-2019 Starcraft Bus Prodigy, 2010-2019 Starcraft Bus Quest, 2019 Starcraft Bus Senator II, Quest XL and StarTrans Bus MFSAB buses, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Potential Risk:

If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.

FREE Recall Solution:

Forest River will notify owners, and dealers will insert an additional piece of expanded polystyrene (EPS) foam into the lower seatback area, free of charge. The recall began November 1, 2018. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 05-0886.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local STARCRAFT BUS dealer to schedule your FREE recall repair.

Manufacturer: STARCRAFT BUS
Mfg Campaign: 05-0886

Notice Date: Nov 1, 2018
Recall Date: Oct 15, 2018

Consumer Complaints

1 Complaint

Forest River, Inc.

Campaign: 11553110 Other

Nov 1, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

bus body floor rails are too weak, and crack in normal operation. in a Collison they will fail catastrophically. I have multiple examples of this in my fleet.

Corrective Action:

bus body floor rails are too weak, and crack in normal operation. in a Collison they will fail catastrophically. I have multiple examples of this in my fleet.

Additional Notes:

bus body floor rails are too weak, and crack in normal operation. in a Collison they will fail catastrophically. I have multiple examples of this in my fleet.

Manufacturer: STARCRAFT BUS
Mfg Campaign: 11553110

Notice Date: Nov 1, 2023
Recall Date: Nov 1, 2023

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STARCRAFT BUS QUEST 2019

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Complaints & Recalls

Official Safety Recalls - Important!

Forest River Bus, Llc

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Forest River Bus, Llc

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Forest River, Inc.

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Consumer Complaints

Forest River, Inc.

Defect Description:

Potential Consequences:

Corrective Action:

Additional Notes:

Need Legal Help?

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