SPARTAN METROSTAR 2017

Complete listing of complaints and recalls for this vehicle

2
Complaints
15
Recalls

Complaints & Recalls

2 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Marion Body Works Inc.
NHTSA Campaign: 19V828000 SAFETY RECALL
94 Vehicles Affected
Recall Date: Nov 19, 2019
Safety Issue:

Marion Body Works Inc. (Marion Body Works) is recalling certain 2005-2020 Emergency Response Gladiator and Metrostar vehicles equipped with pneumatically-controlled automatic tire chain systems. The air pressure control lines may not be pressure-protected.

Potential Risk:
Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
Marion Body Works will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began November 22, 2019. Owners may contact Marion Body Works customer service at 1-715-754-5261 or Spartan customer service at 1-800-543-5008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 19V-674
Notice Date: Oct 22, 2019
Recall Date: Nov 19, 2019
Spartan Motors Usa
NHTSA Campaign: 19V674000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Sep 23, 2019
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2004-2020 Emergency Response Gladiator and Spartan vehicles equipped with a pneumatically-controlled automatic tire chain system. The air pressure control lines may not be pressure-protected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Potential Risk:
Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
Spartan will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began October 4, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19017.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 19017
Notice Date: Oct 4, 2019
Recall Date: Sep 23, 2019
Spartan Motors Usa
NHTSA Campaign: 19V523000 SAFETY RECALL
234 Vehicles Affected
Recall Date: Jul 12, 2019
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2014-2020 Emergency Response Gladiator and MetroStar vehicles equipped with an independent front suspension and Koni shocks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Potential Risk:
A loss of power steering assist increases the risk of a crash.
FREE Recall Solution:
Spartan will notify owners, and dealers will install new shock bolts, and shims if necessary, free of charge. The recall began August 20, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19015.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 19015
Notice Date: Aug 20, 2019
Recall Date: Jul 12, 2019
Precision Industries
NHTSA Campaign: 19V268000 SAFETY RECALL
3 Vehicles Affected
Recall Date: Apr 2, 2019
Safety Issue:

Precision Industries (Precision) is recalling certain 2017-2018 Emergency Vehicles built on Spartan Metrostar chassis and equipped with Whelen brake lights recalled under 18E-063. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
FREE Recall Solution:
Precision will notify owners, and dealers will replace the lights, free of charge. The recall began June 12, 2019. Owners may contact Precision Industries customer service at 1-573-346-8387.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Notice Date: Jun 12, 2019
Recall Date: Apr 2, 2019
Spartan Motors Usa
NHTSA Campaign: 18V932000 SAFETY RECALL
138 Vehicles Affected
Recall Date: Dec 26, 2018
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2011-2019 Emergency Response Gladiator and Metro Star vehicles built into fire apparatus and equipped with tandem axles, drum brakes at the rear axles and Electronic Stability Control (ESC). Vehicles with this configuration may have a delay in their brake release, preventing them from complying with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Potential Risk:
A delay in the brakes releasing may hinder vehicle movement, increasing the risk of a crash.
FREE Recall Solution:
Spartan will notify owners, and dealers will re-route a portion of the brake system to bring the vehicle into compliance, free of charge. The recall began February 22, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18038.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 18038
Notice Date: Feb 22, 2019
Recall Date: Dec 26, 2018
Spartan Motors Usa
NHTSA Campaign: 18V691000 SAFETY RECALL
923 Vehicles Affected
Recall Date: Oct 3, 2018
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2001-2019 Spartan MetroStar and Gladiator emergency vehicles. The mounting fasteners for the Emergency Medical Service (EMS) cabinets may not be the correct size, allowing the cabinets to break free from their mountings in the event of a crash.

Potential Risk:
If the EMS cabinets become loose during a crash, the cabinets may become projectiles, increasing the risk of injury.
FREE Recall Solution:
Spartan will notify owners, and dealers will replace the incorrect size fasteners with the correct fasteners, free of charge. The recall began November 30, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18030.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 18030
Notice Date: Nov 30, 2018
Recall Date: Oct 3, 2018
Spartan Motors Usa
NHTSA Campaign: 18V654000 SAFETY RECALL
95 Vehicles Affected
Recall Date: Sep 21, 2018
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2017-2019 Spartan MetroStar and Gladiator emergency vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

Potential Risk:
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
FREE Recall Solution:
Spartan will notify owners, and dealers will replace the brake lights, free of charge. The recall is expected to begin October 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18026.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 18026
Notice Date: Oct 24, 2018
Recall Date: Sep 21, 2018
Spartan Motors Usa
NHTSA Campaign: 18V424000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Jun 25, 2018
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2009-2018 Gladiator and MetroStar emergency vehicles. The fire water pump solenoid may corrode internally, causing a loss of power to the pump control module.

Potential Risk:
A loss of power to the pump control module can cause a loss of water pressure for fighting fires, thereby increasing the risk of injury.
FREE Recall Solution:
Spartan will notify owners, and dealers will replace the solenoids, free of charge. The recall began on August 7, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18019.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 18019
Notice Date: Aug 7, 2018
Recall Date: Jun 25, 2018
Spartan Motors Usa
NHTSA Campaign: 18V350000 SAFETY RECALL
309 Vehicles Affected
Recall Date: May 29, 2018
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2001-2018 Spartan Gladiator, Diamond, MetroStar, and Advantage emergency response vehicles. The affected vehicles may not be equipped with a pressure protection valve installed between the air reservoir and the lubrication control module. If the air line were to become disconnected between the lubrication control module and the air reservoir, a loss of air to the air brake system could occur. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Potential Risk:
A loss of air to the air brake system could increase the risk of a crash.
FREE Recall Solution:
Spartan will notify owners, and dealers will inspect the vehicles and install a pressure protection valve, as necessary, free of charge. The recall began on June 26, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18017.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 18017
Notice Date: Jun 26, 2018
Recall Date: May 29, 2018
Spartan Motors Usa
NHTSA Campaign: 17V722000 SAFETY RECALL
34 Vehicles Affected
Recall Date: Nov 16, 2017
Safety Issue:

Spartan Motors USA (Spartan) is recalling 2014-2017 Spartan Gladiator and MetroStar emergency response vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.

Potential Risk:
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
FREE Recall Solution:
Spartan will notify owners and Hale service providers will install a remedy kit, free of charge. The recall began on December 11, 2017. Owners may contact Spartan customer service at 1-800-543-5008 or Hale customer service at 1-800-533-3569. Spartan's number for this recall is 17028.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 17028
Notice Date: Dec 11, 2017
Recall Date: Nov 16, 2017
Spartan Motors Usa
NHTSA Campaign: 17V294000 SAFETY RECALL
18 Vehicles Affected
Recall Date: May 1, 2017
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2008-2017 Gladiator and MetroStar emergency response vehicles equipped with a supplemental park brake system (SPBS). The directions to activate the SPBS incorrectly state to "Pull" the actuation knob, when it should say "Push."

Potential Risk:
If the operator follows the incorrect directions and believes that the supplemental front park brake is applied when it is not, the vehicle may unexpectedly roll, increasing the risk of a crash.
FREE Recall Solution:
Spartan will notify owners and supply a new actuator control knob with the correct directions, free of charge. The recall began on May 22, 2017. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 17009.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 17009
Notice Date: May 22, 2017
Recall Date: May 1, 2017
Spartan Motors Usa
NHTSA Campaign: 17V160000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Mar 13, 2017
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2011-2017 Gladiator, 2016-2017 MetroStar, 2012-2018 K2, 2011-2018 K3, 2017-2018 K4, and 2011-2017 MM vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

Potential Risk:
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Spartan will notify owners, and dealers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on March 24, 2017. Owners may contact Spartan customer service at 1-800-543-4277. Spartan's number for this recall is 17004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 17004
Notice Date: Mar 24, 2017
Recall Date: Mar 13, 2017
Spartan Motors Usa
NHTSA Campaign: 16V676000 SAFETY RECALL
264 Vehicles Affected
Recall Date: Sep 19, 2016
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain model year 2010-2017 Emergency Response K3, Metrostar, and Gladiator emergency response chassis cabs and motor home chassis manufactured April 12, 2010, to August 31, 2016. The affected vehicles have a power steering pump that may have an occasional loss of output power resulting in reduced or intermittent loss of power steering assist.

Potential Risk:
An intermittent loss of power steering assist could increase the risk of a crash.
FREE Recall Solution:
Spartan will notify owners, and dealers will replace the power steering pumps, free of charge. The recall began on October 11, 2016. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 16022.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 16022
Notice Date: Oct 11, 2016
Recall Date: Sep 19, 2016

Consumer Complaints

2 Complaints
Shyft Group
Campaign: 11427039 Other
Jul 29, 2021
Defect Description:

AIR BAGS

Potential Consequences:

Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. Further review with our dealership and an alternate dealership has identified this is an issue on multiple Spartan VIN's due to a wiring harness/connector issue. Spartan has told our service techs that there is a high resistance connection in the system and to change all connectors but that it will not be covered under warranty. As this is a life safety system with apparently known defects with a manufacturer that is hiding from a manufacturing defect we believe this should be subject to a recall.

Corrective Action:

Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. Further review with our dealership and an alternate dealership has identified this is an issue on multiple Spartan VIN's due to a wiring harness/connector issue. Spartan has told our service techs that there is a high resistance connection in the system and to change all connectors but that it will not be covered under warranty. As this is a life safety system with apparently known defects with a manufacturer that is hiding from a manufacturing defect we believe this should be subject to a recall.

Additional Notes:

Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. Further review with our dealership and an alternate dealership has identified this is an issue on multiple Spartan VIN's due to a wiring harness/connector issue. Spartan has told our service techs that there is a high resistance connection in the system and to change all connectors but that it will not be covered under warranty. As this is a life safety system with apparently known defects with a manufacturer that is hiding from a manufacturing defect we believe this should be subject to a recall.

Manufacturer: SPARTAN
Mfg Campaign: 11427039
Notice Date: Jul 29, 2021
Recall Date: Jul 29, 2021
Shyft Group
Campaign: 11427039 Other
Jul 29, 2021
Defect Description:

SEAT BELTS

Potential Consequences:

Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. Further review with our dealership and an alternate dealership has identified this is an issue on multiple Spartan VIN's due to a wiring harness/connector issue. Spartan has told our service techs that there is a high resistance connection in the system and to change all connectors but that it will not be covered under warranty. As this is a life safety system with apparently known defects with a manufacturer that is hiding from a manufacturing defect we believe this should be subject to a recall.

Corrective Action:

Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. Further review with our dealership and an alternate dealership has identified this is an issue on multiple Spartan VIN's due to a wiring harness/connector issue. Spartan has told our service techs that there is a high resistance connection in the system and to change all connectors but that it will not be covered under warranty. As this is a life safety system with apparently known defects with a manufacturer that is hiding from a manufacturing defect we believe this should be subject to a recall.

Additional Notes:

Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. Further review with our dealership and an alternate dealership has identified this is an issue on multiple Spartan VIN's due to a wiring harness/connector issue. Spartan has told our service techs that there is a high resistance connection in the system and to change all connectors but that it will not be covered under warranty. As this is a life safety system with apparently known defects with a manufacturer that is hiding from a manufacturing defect we believe this should be subject to a recall.

Manufacturer: SPARTAN
Mfg Campaign: 11427039
Notice Date: Jul 29, 2021
Recall Date: Jul 29, 2021
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