Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Shyft Group
Safety Issue:
Shyft Group is recalling certain 2020-2022 Spartan RV Chassis K1 and K2 recreational vehicles. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21-22
Recall Date: Oct 5, 2021
Shyft Group
Safety Issue:
Shyft Group is recalling certain 2018-2022 K1, K2, K3, and K4 Spartan RV Chassis. The instrument cluster may intermittently go blank while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21-13
Recall Date: Jul 29, 2021
Shyft Group
Safety Issue:
Shyft Group is recalling certain 2017-2022 Spartan RV Chassis K2 and K3 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21-11
Recall Date: May 5, 2021
Shyft Group
Safety Issue:
Shyft Group is recalling certain 2020-2021 RV Chassis K2, K3, K4 vehicles. The steering gear mounting fasteners may come loose, and fall out or interfere with other steering components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21-03
Recall Date: Feb 2, 2021
Spartan Motors Usa
Safety Issue:
Spartan Motors USA (Spartan) is recalling certain 2018-2019 Gladiator, MetroStar, K2, K3, and K4 emergency response chassis cabs and motor home chassis. The brake relay valve may have an air flow restriction, which may result in an extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19012
Recall Date: May 13, 2019
Consumer Complaints
4 ComplaintsShyft Group
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 Spartan K2. The contact stated that while attempting to fuel the RV from the driver side of the RV, the fuel pump would frequently stop while pumping. The contact also stated that the water heater failed to operate as needed. The RV had been taken to several RV dealers to be inspected; however, there were no defects found. The contact reached out to the chassis manufacturer, the RV manufacturer, and the water heater manufacturer but received no assistance. The RV was not repaired. The failure mileage was 28,000.
Corrective Action:
The contact owns a 2020 Spartan K2. The contact stated that while attempting to fuel the RV from the driver side of the RV, the fuel pump would frequently stop while pumping. The contact also stated that the water heater failed to operate as needed. The RV had been taken to several RV dealers to be inspected; however, there were no defects found. The contact reached out to the chassis manufacturer, the RV manufacturer, and the water heater manufacturer but received no assistance. The RV was not repaired. The failure mileage was 28,000.
Additional Notes:
The contact owns a 2020 Spartan K2. The contact stated that while attempting to fuel the RV from the driver side of the RV, the fuel pump would frequently stop while pumping. The contact also stated that the water heater failed to operate as needed. The RV had been taken to several RV dealers to be inspected; however, there were no defects found. The contact reached out to the chassis manufacturer, the RV manufacturer, and the water heater manufacturer but received no assistance. The RV was not repaired. The failure mileage was 28,000.
Mfg Campaign: 11573960
Recall Date: Feb 26, 2024
Shyft Group
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
Potential Consequences:
The contact owns a 2020 Spartan K2. The contact stated that while attempting to fuel the RV from the driver side of the RV, the fuel pump would frequently stop while pumping. The contact also stated that the water heater failed to operate as needed. The RV had been taken to several RV dealers to be inspected; however, there were no defects found. The contact reached out to the chassis manufacturer, the RV manufacturer, and the water heater manufacturer but received no assistance. The RV was not repaired. The failure mileage was 28,000.
Corrective Action:
The contact owns a 2020 Spartan K2. The contact stated that while attempting to fuel the RV from the driver side of the RV, the fuel pump would frequently stop while pumping. The contact also stated that the water heater failed to operate as needed. The RV had been taken to several RV dealers to be inspected; however, there were no defects found. The contact reached out to the chassis manufacturer, the RV manufacturer, and the water heater manufacturer but received no assistance. The RV was not repaired. The failure mileage was 28,000.
Additional Notes:
The contact owns a 2020 Spartan K2. The contact stated that while attempting to fuel the RV from the driver side of the RV, the fuel pump would frequently stop while pumping. The contact also stated that the water heater failed to operate as needed. The RV had been taken to several RV dealers to be inspected; however, there were no defects found. The contact reached out to the chassis manufacturer, the RV manufacturer, and the water heater manufacturer but received no assistance. The RV was not repaired. The failure mileage was 28,000.
Mfg Campaign: 11573960
Recall Date: Feb 26, 2024
Shyft Group
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Spartan K2. The contact stated while driving approximately 40 MPH, the instrument panel started to flicker. The contact stated that the low voltage battery warning light illuminated. The contact stated that the failure also occurred whenever the vehicle was started. The contact stated that the electrical failure had become a recurring failure. The vehicle was diagnosed by an independent mechanic and the contact was informed that the controller used to charge the vehicle was defective. The contact stated that the battery had overcharged and melted the battery terminals. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2020 Spartan K2. The contact stated while driving approximately 40 MPH, the instrument panel started to flicker. The contact stated that the low voltage battery warning light illuminated. The contact stated that the failure also occurred whenever the vehicle was started. The contact stated that the electrical failure had become a recurring failure. The vehicle was diagnosed by an independent mechanic and the contact was informed that the controller used to charge the vehicle was defective. The contact stated that the battery had overcharged and melted the battery terminals. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2020 Spartan K2. The contact stated while driving approximately 40 MPH, the instrument panel started to flicker. The contact stated that the low voltage battery warning light illuminated. The contact stated that the failure also occurred whenever the vehicle was started. The contact stated that the electrical failure had become a recurring failure. The vehicle was diagnosed by an independent mechanic and the contact was informed that the controller used to charge the vehicle was defective. The contact stated that the battery had overcharged and melted the battery terminals. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11522255
Recall Date: May 16, 2023
Shyft Group
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 Spartan K2. The contact stated while driving 68 mph, the diesel exhaust fluid (DEF) system failed not allowing the vehicle to exceed 6 mph. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that the part to repair the vehicle was currently on back order. The failure mileage was approximately 5,500.
Corrective Action:
The contact owns a 2020 Spartan K2. The contact stated while driving 68 mph, the diesel exhaust fluid (DEF) system failed not allowing the vehicle to exceed 6 mph. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that the part to repair the vehicle was currently on back order. The failure mileage was approximately 5,500.
Additional Notes:
The contact owns a 2020 Spartan K2. The contact stated while driving 68 mph, the diesel exhaust fluid (DEF) system failed not allowing the vehicle to exceed 6 mph. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that the part to repair the vehicle was currently on back order. The failure mileage was approximately 5,500.
Mfg Campaign: 11424949
Recall Date: Jul 15, 2021
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