SPARTAN GLADIATOR 2020

Complete listing of complaints and recalls for this vehicle

1
Complaints
8
Recalls

Complaints & Recalls

1 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Four Guys Stainless Tank & Equip., Inc.
NHTSA Campaign: 21V436000 SAFETY RECALL
1 Vehicles Affected
Recall Date: Jun 9, 2021
Safety Issue:

Four Guys Stainless Tank & Equip., Inc. (Four Guys) is recalling one 2020 Pumper firetruck equipped with an Akron Bass battery-powered 3600 wireless remote controller. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.

Potential Risk:
Inability to use the wireless remote controller can hinder firefighting efforts, increasing the risk of injury.
FREE Recall Solution:
Four Guys will request owners return the affected wireless remote controllers to Akron Brass for a software update, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Four Guys customer service at 1-814-634-8373.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Notice Date: Jun 4, 2021
Recall Date: Jun 9, 2021
Marion Body Works Inc.
NHTSA Campaign: 20V203000 SAFETY RECALL
9 Vehicles Affected
Recall Date: Apr 8, 2020
Safety Issue:

Marion Body Works Inc. (Marion Body Works) is recalling certain 2019-2020 Spartan Gladiator and MetroStar Emergency Response chassis vehicles modified by Marion Body Works. The park brake control line may loosen and possibly come out the fitting while the vehicle is in motion.

Potential Risk:
If the air line comes out of the fitting while the vehicle is in motion, the park brake can inadvertently be applied and the vehicle could suddenly decelerate, increasing the risk of a crash.
FREE Recall Solution:
Marion Body Works dealers will inspect and properly tighten the park brake control line, free of charge. All of the vehicles will be repaired before being delivered to customers, free of charge. Owners may contact Marion Body Works customer service at 1-715-754-5261.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Notice Date: Jun 6, 2020
Recall Date: Apr 8, 2020
Svi Trucks
NHTSA Campaign: 20V163000 SAFETY RECALL
4 Vehicles Affected
Recall Date: Mar 20, 2020
Safety Issue:

SVI Trucks is recalling certain 2019-2020 Spartan Fire Gladiator and MetroStar Emergency Response vehicles modified by SVI Trucks. The park brake control line may loosen and possibly come out the fitting while the vehicle is in motion. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Potential Risk:
If the air line comes out of the fitting while the vehicle is in motion, the park brake can inadvertently be applied and the vehicle could suddenly decelerate, increasing the risk of a crash.
FREE Recall Solution:
SVI dealers will inspect and properly tighten the park brake control line, free of charge. All of the vehicles will be repaired before being delivered to customers, free of charge. Owners may contact SVI dealers customer service at 1-888-784-1112. SVI Truck's number for this recall is 20V138.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 20V138
Notice Date: May 1, 2020
Recall Date: Mar 20, 2020
Spartan Fire, Llc
NHTSA Campaign: 20V138000 SAFETY RECALL
86 Vehicles Affected
Recall Date: Mar 10, 2020
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2019-2020 Fire Gladiator and MetroStar Emergency vehicles. The park brake control line may loosen and separate, possibly causing the park brake to be unintentionally applied.

Potential Risk:
If the park brake is applied while the vehicle is in motion, the vehicle may suddenly decelerate and experience a loss of control, increasing the risk of a crash.
FREE Recall Solution:
Spartan will notify owners, and dealers will inspect and tighten the fitting control line, as necessary, free of charge. The recall began March 26, 2020. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 20005.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 20-05
Notice Date: Mar 26, 2020
Recall Date: Mar 10, 2020
Marion Body Works Inc.
NHTSA Campaign: 19V828000 SAFETY RECALL
94 Vehicles Affected
Recall Date: Nov 19, 2019
Safety Issue:

Marion Body Works Inc. (Marion Body Works) is recalling certain 2005-2020 Emergency Response Gladiator and Metrostar vehicles equipped with pneumatically-controlled automatic tire chain systems. The air pressure control lines may not be pressure-protected.

Potential Risk:
Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
Marion Body Works will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began November 22, 2019. Owners may contact Marion Body Works customer service at 1-715-754-5261 or Spartan customer service at 1-800-543-5008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 19V-674
Notice Date: Oct 22, 2019
Recall Date: Nov 19, 2019
Spartan Motors Usa
NHTSA Campaign: 19V674000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Sep 23, 2019
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2004-2020 Emergency Response Gladiator and Spartan vehicles equipped with a pneumatically-controlled automatic tire chain system. The air pressure control lines may not be pressure-protected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Potential Risk:
Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
Spartan will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began October 4, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19017.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 19017
Notice Date: Oct 4, 2019
Recall Date: Sep 23, 2019
Spartan Motors Usa
NHTSA Campaign: 19V523000 SAFETY RECALL
234 Vehicles Affected
Recall Date: Jul 12, 2019
Safety Issue:

Spartan Motors USA (Spartan) is recalling certain 2014-2020 Emergency Response Gladiator and MetroStar vehicles equipped with an independent front suspension and Koni shocks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Potential Risk:
A loss of power steering assist increases the risk of a crash.
FREE Recall Solution:
Spartan will notify owners, and dealers will install new shock bolts, and shims if necessary, free of charge. The recall began August 20, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19015.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SPARTAN dealer to schedule your FREE recall repair.
Manufacturer: SPARTAN
Mfg Campaign: 19015
Notice Date: Aug 20, 2019
Recall Date: Jul 12, 2019

Consumer Complaints

1 Complaint
Shyft Group
Campaign: 11329768 Other
Jun 19, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

THE WIPER MOTOR ON A NEW FIRE APPARATUS FAILS DURING USE. THE WIPER MOTOR HAS BEEN REPLACED FOUR TIMES IN SIX MONTHS. LOCAL DEALER HAS REPLACED THE ENTIRE WIPER AND LINKAGE ONCE. THE SPARTAN GLADIATOR CHASSIS WAS PLACED IN SERVICE 11/2019 AND THE FIRST FAILURE WAS 2/6/20. THE MOTOR WAS REPLACED. THE NEXT FAILURE WAS 2/28/20. THE MOTOR WAS REPLACED AGAIN. ON 4/1 THE TRUCK WENT TO THE DEALER FOR ANOTHER WIPER MOTOR FOR A FAILURE. ON 6/18 THE TRUCK WENT OUT OF SERVICE AGAIN WITH A FAULTY WIPER MOTOR. THE FRONT LINE FIRE APPARATUS WILL BE OUT OF SERVICE FOR NEARLY A WEEK WAITING ON A NEW WIPER MOTOR. THERE IS NO APPARENT FIX FOR THE ISSUE OTHER THAN REPLACING THE WIPER MOTOR AS IT FAILS.

Corrective Action:

THE WIPER MOTOR ON A NEW FIRE APPARATUS FAILS DURING USE. THE WIPER MOTOR HAS BEEN REPLACED FOUR TIMES IN SIX MONTHS. LOCAL DEALER HAS REPLACED THE ENTIRE WIPER AND LINKAGE ONCE. THE SPARTAN GLADIATOR CHASSIS WAS PLACED IN SERVICE 11/2019 AND THE FIRST FAILURE WAS 2/6/20. THE MOTOR WAS REPLACED. THE NEXT FAILURE WAS 2/28/20. THE MOTOR WAS REPLACED AGAIN. ON 4/1 THE TRUCK WENT TO THE DEALER FOR ANOTHER WIPER MOTOR FOR A FAILURE. ON 6/18 THE TRUCK WENT OUT OF SERVICE AGAIN WITH A FAULTY WIPER MOTOR. THE FRONT LINE FIRE APPARATUS WILL BE OUT OF SERVICE FOR NEARLY A WEEK WAITING ON A NEW WIPER MOTOR. THERE IS NO APPARENT FIX FOR THE ISSUE OTHER THAN REPLACING THE WIPER MOTOR AS IT FAILS.

Additional Notes:

THE WIPER MOTOR ON A NEW FIRE APPARATUS FAILS DURING USE. THE WIPER MOTOR HAS BEEN REPLACED FOUR TIMES IN SIX MONTHS. LOCAL DEALER HAS REPLACED THE ENTIRE WIPER AND LINKAGE ONCE. THE SPARTAN GLADIATOR CHASSIS WAS PLACED IN SERVICE 11/2019 AND THE FIRST FAILURE WAS 2/6/20. THE MOTOR WAS REPLACED. THE NEXT FAILURE WAS 2/28/20. THE MOTOR WAS REPLACED AGAIN. ON 4/1 THE TRUCK WENT TO THE DEALER FOR ANOTHER WIPER MOTOR FOR A FAILURE. ON 6/18 THE TRUCK WENT OUT OF SERVICE AGAIN WITH A FAULTY WIPER MOTOR. THE FRONT LINE FIRE APPARATUS WILL BE OUT OF SERVICE FOR NEARLY A WEEK WAITING ON A NEW WIPER MOTOR. THERE IS NO APPARENT FIX FOR THE ISSUE OTHER THAN REPLACING THE WIPER MOTOR AS IT FAILS.

Manufacturer: SPARTAN
Mfg Campaign: 11329768
Notice Date: Jun 19, 2020
Recall Date: Jun 19, 2020
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