SONDORS METACYCLE 2021

Complete listing of complaints and recalls for this vehicle

20
Complaints
0
Recalls

Complaints & Recalls

20 Complaints 0 Recalls

Consumer Complaints

20 Complaints
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11609959 Other
Aug 21, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Motorcycle goes from Drive mode to Park mode and then doesn’t go back into drive mode. This happens while riding. Tried calling the sondors hotline but the company is bankrupt. Checked online and it seems multiple customers have this problem. This is highly unsafe.

Corrective Action:

Motorcycle goes from Drive mode to Park mode and then doesn’t go back into drive mode. This happens while riding. Tried calling the sondors hotline but the company is bankrupt. Checked online and it seems multiple customers have this problem. This is highly unsafe.

Additional Notes:

Motorcycle goes from Drive mode to Park mode and then doesn’t go back into drive mode. This happens while riding. Tried calling the sondors hotline but the company is bankrupt. Checked online and it seems multiple customers have this problem. This is highly unsafe.

Manufacturer: SONDORS
Mfg Campaign: 11609959
Notice Date: Aug 21, 2024
Recall Date: Aug 21, 2024
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11609959 Other
Aug 21, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Motorcycle goes from Drive mode to Park mode and then doesn’t go back into drive mode. This happens while riding. Tried calling the sondors hotline but the company is bankrupt. Checked online and it seems multiple customers have this problem. This is highly unsafe.

Corrective Action:

Motorcycle goes from Drive mode to Park mode and then doesn’t go back into drive mode. This happens while riding. Tried calling the sondors hotline but the company is bankrupt. Checked online and it seems multiple customers have this problem. This is highly unsafe.

Additional Notes:

Motorcycle goes from Drive mode to Park mode and then doesn’t go back into drive mode. This happens while riding. Tried calling the sondors hotline but the company is bankrupt. Checked online and it seems multiple customers have this problem. This is highly unsafe.

Manufacturer: SONDORS
Mfg Campaign: 11609959
Notice Date: Aug 21, 2024
Recall Date: Aug 21, 2024
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11573543 Other
Feb 23, 2024
Defect Description:

ENGINE

Potential Consequences:

Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.

Corrective Action:

Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.

Additional Notes:

Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.

Manufacturer: SONDORS
Mfg Campaign: 11573543
Notice Date: Feb 23, 2024
Recall Date: Feb 23, 2024
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11573543 Other
Feb 23, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.

Corrective Action:

Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.

Additional Notes:

Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.

Manufacturer: SONDORS
Mfg Campaign: 11573543
Notice Date: Feb 23, 2024
Recall Date: Feb 23, 2024
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11573543 Other
Feb 23, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.

Corrective Action:

Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.

Additional Notes:

Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.

Manufacturer: SONDORS
Mfg Campaign: 11573543
Notice Date: Feb 23, 2024
Recall Date: Feb 23, 2024
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11545417 Other
Sep 19, 2023
Defect Description:

WHEELS

Potential Consequences:

Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.

Corrective Action:

Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.

Additional Notes:

Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.

Manufacturer: SONDORS
Mfg Campaign: 11545417
Notice Date: Sep 19, 2023
Recall Date: Sep 19, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11545417 Other
Sep 19, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.

Corrective Action:

Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.

Additional Notes:

Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.

Manufacturer: SONDORS
Mfg Campaign: 11545417
Notice Date: Sep 19, 2023
Recall Date: Sep 19, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11545417 Other
Sep 19, 2023
Defect Description:

ENGINE

Potential Consequences:

Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.

Corrective Action:

Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.

Additional Notes:

Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.

Manufacturer: SONDORS
Mfg Campaign: 11545417
Notice Date: Sep 19, 2023
Recall Date: Sep 19, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11531510 Other
1 Vehicles Affected
Jul 11, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Rear brake is in a non-standard location on the handlebar. When stopping the brake was actuated instead of a clutch and the rider fell over.

Corrective Action:

Rear brake is in a non-standard location on the handlebar. When stopping the brake was actuated instead of a clutch and the rider fell over.

Additional Notes:

Rear brake is in a non-standard location on the handlebar. When stopping the brake was actuated instead of a clutch and the rider fell over.

Manufacturer: SONDORS
Mfg Campaign: 11531510
Notice Date: Jul 11, 2023
Recall Date: Jul 11, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11531510 Other
1 Vehicles Affected
Jul 11, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Rear brake is in a non-standard location on the handlebar. When stopping the brake was actuated instead of a clutch and the rider fell over.

Corrective Action:

Rear brake is in a non-standard location on the handlebar. When stopping the brake was actuated instead of a clutch and the rider fell over.

Additional Notes:

Rear brake is in a non-standard location on the handlebar. When stopping the brake was actuated instead of a clutch and the rider fell over.

Manufacturer: SONDORS
Mfg Campaign: 11531510
Notice Date: Jul 11, 2023
Recall Date: Jul 11, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11524526 Other
May 30, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Sondors sent a letter stating a protective sleeve is needed around the vehicles main high voltage cable (electric motorcycle). This is both an extreme electrocution hazard but also a fire hazard. The company made no effort to correct the defect directly. Additionally, the wheels/tires are extremely unbalanced and dangerous to ride as delivered by the company. They initially acknowledged the issue, but claim the wheels cannot be balanced. Additional requests to the company to provide service have been ignored for several months now.

Corrective Action:

Sondors sent a letter stating a protective sleeve is needed around the vehicles main high voltage cable (electric motorcycle). This is both an extreme electrocution hazard but also a fire hazard. The company made no effort to correct the defect directly. Additionally, the wheels/tires are extremely unbalanced and dangerous to ride as delivered by the company. They initially acknowledged the issue, but claim the wheels cannot be balanced. Additional requests to the company to provide service have been ignored for several months now.

Additional Notes:

Sondors sent a letter stating a protective sleeve is needed around the vehicles main high voltage cable (electric motorcycle). This is both an extreme electrocution hazard but also a fire hazard. The company made no effort to correct the defect directly. Additionally, the wheels/tires are extremely unbalanced and dangerous to ride as delivered by the company. They initially acknowledged the issue, but claim the wheels cannot be balanced. Additional requests to the company to provide service have been ignored for several months now.

Manufacturer: SONDORS
Mfg Campaign: 11524526
Notice Date: May 30, 2023
Recall Date: May 30, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11524526 Other
May 30, 2023
Defect Description:

WHEELS

Potential Consequences:

Sondors sent a letter stating a protective sleeve is needed around the vehicles main high voltage cable (electric motorcycle). This is both an extreme electrocution hazard but also a fire hazard. The company made no effort to correct the defect directly. Additionally, the wheels/tires are extremely unbalanced and dangerous to ride as delivered by the company. They initially acknowledged the issue, but claim the wheels cannot be balanced. Additional requests to the company to provide service have been ignored for several months now.

Corrective Action:

Sondors sent a letter stating a protective sleeve is needed around the vehicles main high voltage cable (electric motorcycle). This is both an extreme electrocution hazard but also a fire hazard. The company made no effort to correct the defect directly. Additionally, the wheels/tires are extremely unbalanced and dangerous to ride as delivered by the company. They initially acknowledged the issue, but claim the wheels cannot be balanced. Additional requests to the company to provide service have been ignored for several months now.

Additional Notes:

Sondors sent a letter stating a protective sleeve is needed around the vehicles main high voltage cable (electric motorcycle). This is both an extreme electrocution hazard but also a fire hazard. The company made no effort to correct the defect directly. Additionally, the wheels/tires are extremely unbalanced and dangerous to ride as delivered by the company. They initially acknowledged the issue, but claim the wheels cannot be balanced. Additional requests to the company to provide service have been ignored for several months now.

Manufacturer: SONDORS
Mfg Campaign: 11524526
Notice Date: May 30, 2023
Recall Date: May 30, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11516126 Other
Apr 8, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.

Corrective Action:

I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.

Additional Notes:

I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.

Manufacturer: SONDORS
Mfg Campaign: 11516126
Notice Date: Apr 8, 2023
Recall Date: Apr 8, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11516126 Other
Apr 8, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.

Corrective Action:

I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.

Additional Notes:

I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.

Manufacturer: SONDORS
Mfg Campaign: 11516126
Notice Date: Apr 8, 2023
Recall Date: Apr 8, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11516126 Other
Apr 8, 2023
Defect Description:

ENGINE

Potential Consequences:

I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.

Corrective Action:

I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.

Additional Notes:

I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.

Manufacturer: SONDORS
Mfg Campaign: 11516126
Notice Date: Apr 8, 2023
Recall Date: Apr 8, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11514992 Other
1 Vehicles Affected
Apr 2, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The Sondors Metacycle is a motorcycle with non standard controls. Specifically it has two hand brakes like a step through scooter, instead of a foot brake. I do not own one but on a recent test ride I crashed the bike when I went to pull the clutch at a stop, and accidentally locked the rear wheel. This is dangerous and will lead to more accidents as the bike is targeting new riders who will learn bad habits. The bike should have a foot brake per FMVSS.

Corrective Action:

The Sondors Metacycle is a motorcycle with non standard controls. Specifically it has two hand brakes like a step through scooter, instead of a foot brake. I do not own one but on a recent test ride I crashed the bike when I went to pull the clutch at a stop, and accidentally locked the rear wheel. This is dangerous and will lead to more accidents as the bike is targeting new riders who will learn bad habits. The bike should have a foot brake per FMVSS.

Additional Notes:

The Sondors Metacycle is a motorcycle with non standard controls. Specifically it has two hand brakes like a step through scooter, instead of a foot brake. I do not own one but on a recent test ride I crashed the bike when I went to pull the clutch at a stop, and accidentally locked the rear wheel. This is dangerous and will lead to more accidents as the bike is targeting new riders who will learn bad habits. The bike should have a foot brake per FMVSS.

Manufacturer: SONDORS
Mfg Campaign: 11514992
Notice Date: Apr 2, 2023
Recall Date: Apr 2, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11514791 Other
Mar 31, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Bike was running and suddenly lost power and the D drive disappeared. All switches in the handlebars ceased functioning. I confirmed all controls ceased functioning. Engine kill switch position made no difference. Periodically the bike would flash back into P mode and the switches would work, and, I could enter D but without the ability to accelerate. This period would last maybe 5-10 seconds before the P/D indicator disappeared and all the controls ceased functioning. Bike would not go, needed to be towed. Lost power in traffic. It was raining and may have been some sort of short?

Corrective Action:

Bike was running and suddenly lost power and the D drive disappeared. All switches in the handlebars ceased functioning. I confirmed all controls ceased functioning. Engine kill switch position made no difference. Periodically the bike would flash back into P mode and the switches would work, and, I could enter D but without the ability to accelerate. This period would last maybe 5-10 seconds before the P/D indicator disappeared and all the controls ceased functioning. Bike would not go, needed to be towed. Lost power in traffic. It was raining and may have been some sort of short?

Additional Notes:

Bike was running and suddenly lost power and the D drive disappeared. All switches in the handlebars ceased functioning. I confirmed all controls ceased functioning. Engine kill switch position made no difference. Periodically the bike would flash back into P mode and the switches would work, and, I could enter D but without the ability to accelerate. This period would last maybe 5-10 seconds before the P/D indicator disappeared and all the controls ceased functioning. Bike would not go, needed to be towed. Lost power in traffic. It was raining and may have been some sort of short?

Manufacturer: SONDORS
Mfg Campaign: 11514791
Notice Date: Mar 31, 2023
Recall Date: Mar 31, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11514525 Other
Mar 30, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the motorcycle and push it out of traffic. The manufacturer has yet to respond to my complaints. User reports on Reddit (/r/metacycle) suggest this sudden loss of power is not an uncommon problem with this vehicle.

Corrective Action:

While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the motorcycle and push it out of traffic. The manufacturer has yet to respond to my complaints. User reports on Reddit (/r/metacycle) suggest this sudden loss of power is not an uncommon problem with this vehicle.

Additional Notes:

While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the motorcycle and push it out of traffic. The manufacturer has yet to respond to my complaints. User reports on Reddit (/r/metacycle) suggest this sudden loss of power is not an uncommon problem with this vehicle.

Manufacturer: SONDORS
Mfg Campaign: 11514525
Notice Date: Mar 30, 2023
Recall Date: Mar 30, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11514525 Other
Mar 30, 2023
Defect Description:

ENGINE

Potential Consequences:

While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the motorcycle and push it out of traffic. The manufacturer has yet to respond to my complaints. User reports on Reddit (/r/metacycle) suggest this sudden loss of power is not an uncommon problem with this vehicle.

Corrective Action:

While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the motorcycle and push it out of traffic. The manufacturer has yet to respond to my complaints. User reports on Reddit (/r/metacycle) suggest this sudden loss of power is not an uncommon problem with this vehicle.

Additional Notes:

While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the motorcycle and push it out of traffic. The manufacturer has yet to respond to my complaints. User reports on Reddit (/r/metacycle) suggest this sudden loss of power is not an uncommon problem with this vehicle.

Manufacturer: SONDORS
Mfg Campaign: 11514525
Notice Date: Mar 30, 2023
Recall Date: Mar 30, 2023
Zhejiang Geely Ming Industrial Co., Ltd
Campaign: 11514525 Other
Mar 30, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the motorcycle and push it out of traffic. The manufacturer has yet to respond to my complaints. User reports on Reddit (/r/metacycle) suggest this sudden loss of power is not an uncommon problem with this vehicle.

Corrective Action:

While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the motorcycle and push it out of traffic. The manufacturer has yet to respond to my complaints. User reports on Reddit (/r/metacycle) suggest this sudden loss of power is not an uncommon problem with this vehicle.

Additional Notes:

While operating the motorcycle on city streets at ~30MPH the motor suddenly stopped operating without warning. All accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: Park/Drive lights vanished from the display cluster, and motor kill switch no longer indicates its status. Throttle is non-responsive. The vehicle died in the middle of the street, surrounded by active lanes of traffic. I was left in a dangerous situation, and had to dismount the motorcycle and push it out of traffic. The manufacturer has yet to respond to my complaints. User reports on Reddit (/r/metacycle) suggest this sudden loss of power is not an uncommon problem with this vehicle.

Manufacturer: SONDORS
Mfg Campaign: 11514525
Notice Date: Mar 30, 2023
Recall Date: Mar 30, 2023

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