SMART FORTWO 2019 Complaints - Lemon Law Database

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Mercedes-benz Usa, Llc.

NHTSA Campaign: 20V107000 SAFETY RECALL

1 Vehicles Affected

Recall Date: Feb 24, 2020

Safety Issue:

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.

Potential Risk:

If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.

FREE Recall Solution:

MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SMART dealer to schedule your FREE recall repair.

Manufacturer: SMART
Mfg Campaign: 2020030009

Notice Date: May 8, 2020
Recall Date: Feb 24, 2020

Consumer Complaints

1 Complaint

Mercedes-benz Usa, Llc

Campaign: 11586101 Other

Apr 30, 2024

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Faulty n83 and Electric Drive Failure occured after charging @ public charging center. No longer under warranty but currently owe 5k on Mercedes lease . Mercedes dealership recommended replacement of both @ 16k I leased the car from them used . Time when lease began 19k

Corrective Action:

Additional Notes:

Manufacturer: SMART
Mfg Campaign: 11586101

Notice Date: Apr 30, 2024
Recall Date: Apr 30, 2024

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