SMART FORTWO CABRIOLET 2017

Complete listing of complaints and recalls for this vehicle

2
Complaints
1
Recalls

Complaints & Recalls

2 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Mercedes-benz Usa, Llc.
NHTSA Campaign: 17V447000 SAFETY RECALL
110 Vehicles Affected
Recall Date: Jul 14, 2017
Safety Issue:

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.

Potential Risk:
Failure of the left front axle steering knuckle could affect vehicle control, increasing the risk of a crash.
FREE Recall Solution:
MBUSA will notify owners, and dealers will inspect the left front axle steering knuckle, replacing any from the affected batch, free of charge. The recall October 13, 2017. Owners may contact smart customer service at 1-877-496-3691.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SMART dealer to schedule your FREE recall repair.
Manufacturer: SMART
Mfg Campaign: 2017090002
Notice Date: Oct 13, 2017
Recall Date: Jul 14, 2017

Consumer Complaints

2 Complaints
Mercedes-benz Usa, Llc
Campaign: 11032168 Other
Oct 7, 2017
Defect Description:

SEAT BELTS

Potential Consequences:

PASSENGER SEAT BELT STOP SECURING THE BUCKLE NO APPARENT REASON

Corrective Action:

PASSENGER SEAT BELT STOP SECURING THE BUCKLE NO APPARENT REASON

Additional Notes:

PASSENGER SEAT BELT STOP SECURING THE BUCKLE NO APPARENT REASON

Manufacturer: SMART
Mfg Campaign: 11032168
Notice Date: Oct 7, 2017
Recall Date: Oct 7, 2017
Mercedes-benz Usa, Llc
Campaign: 11021097 Other
Sep 1, 2017
Defect Description:

POWER TRAIN

Potential Consequences:

THE CAR HAS A INTERMITTENT PROBLEM WITH SHIFTING INTO REVERSE. WHEN SHIFTED THE TRANSMISSION LEVER TO THE REVERSE POSITION THE SHIFT INDICATOR ON THE INFORMATION CENTER WILL SHOW BLANK AND A HIGH PITCH BEEPING SOUND WILL BE HEARD.

Corrective Action:

THE CAR HAS A INTERMITTENT PROBLEM WITH SHIFTING INTO REVERSE. WHEN SHIFTED THE TRANSMISSION LEVER TO THE REVERSE POSITION THE SHIFT INDICATOR ON THE INFORMATION CENTER WILL SHOW BLANK AND A HIGH PITCH BEEPING SOUND WILL BE HEARD.

Additional Notes:

THE CAR HAS A INTERMITTENT PROBLEM WITH SHIFTING INTO REVERSE. WHEN SHIFTED THE TRANSMISSION LEVER TO THE REVERSE POSITION THE SHIFT INDICATOR ON THE INFORMATION CENTER WILL SHOW BLANK AND A HIGH PITCH BEEPING SOUND WILL BE HEARD.

Manufacturer: SMART
Mfg Campaign: 11021097
Notice Date: Sep 1, 2017
Recall Date: Sep 1, 2017
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