SHASTA PHOENIX 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 19V476000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Jun 21, 2019
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2017-2020 Coachmen Chapparal, Chapparal Lite, Chapparal X-Lite and Shasta Phoenix recreational trailers. The outside kitchen may be equipped with a standard outlet receptacle and not a Ground Fault Circuit Interrupter (GFCI) protected outlet.

Potential Risk:
If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.
FREE Recall Solution:
Forest River will notify owners, and dealers will replace a standard 110V outlet in the exterior kitchen with a Ground Fault Circuit Interrupter (GFCI) one. The recall is expected to begin July 31, 2019. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-1035.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SHASTA dealer to schedule your FREE recall repair.
Manufacturer: SHASTA
Mfg Campaign: 110-1035
Notice Date: Jul 24, 2019
Recall Date: Jun 21, 2019

Consumer Complaints

1 Complaint
Forest River, Inc.
Campaign: 10886161 Other
Jul 20, 2016
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

BLACK TANK IN CAMPER WAS NOT PROPERLY CONNECTED TO THE FRAME OF CAMPER RESULTING IN IT DROPPING ON TO THE GROUND. FORTUNATELY WE WERE AT A CAMPSITE AND NOT DRIVING DOWN HIGHWAY WHICH COULD OF BEEN CATASTROPHIC!

Corrective Action:

BLACK TANK IN CAMPER WAS NOT PROPERLY CONNECTED TO THE FRAME OF CAMPER RESULTING IN IT DROPPING ON TO THE GROUND. FORTUNATELY WE WERE AT A CAMPSITE AND NOT DRIVING DOWN HIGHWAY WHICH COULD OF BEEN CATASTROPHIC!

Additional Notes:

BLACK TANK IN CAMPER WAS NOT PROPERLY CONNECTED TO THE FRAME OF CAMPER RESULTING IN IT DROPPING ON TO THE GROUND. FORTUNATELY WE WERE AT A CAMPSITE AND NOT DRIVING DOWN HIGHWAY WHICH COULD OF BEEN CATASTROPHIC!

Manufacturer: SHASTA
Mfg Campaign: 10886161
Notice Date: Jul 20, 2016
Recall Date: Jul 20, 2016

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