tl* the contact owns a 2012 scion tc. the contact stated that while driving approximately 10 to 15 mph, he lost control of the vehicle swerved and crash head on into a telephone pole. upon impact the air bags failed to deploy. the driver received injuries to his head, neck and back. a police report was filed. the vehicle was towed to an independent mechanic and was pending an investigation. the manufacturer was not contacted. the failure and current mileage was approximately 841.
Reported in: PHILADELPHIA PA || Crash: Y || VIN #: JTKJF5C70C3
to date, i have had my vehicle repaired three times for the same malfunction. i worked with manufacturing and sales organizations and i have failed to receive substantiation beyond your organization┬┐┐s due diligence that my vehicle is safe for my family. these organizations have failed to diagnose the specific malfunction with my vehicle (electrical) and subsequently have been gutting my vehicle piece by piece devaluing it.
Reported in: QUEEN CREEK AZ || Crash: N || VIN #: JTKJF5C75C3
driving to work in california, partly cloudy, around 60 degrees. all windows up, ac off, sunroof closed and visor shut. i am driving in the right lane at 65mph when i hear what sounds like a gunshot in my car followed by glass shattering and spraying over my car. i pullover to see that my sunroof had exploded from the inside outward. the whole in my sunroof is about 1ft 6in long and about 8in wide. the glass was shattered all the way around the perimeter of the sunroof and the middle appeared to look like pressure blew out the center. lucky for me my visor was closed so the glass remains in there. toyota refuses to have heard of this problem before but it took me 30 seconds to find plenty of evidence. this issue could cause serious injury to drivers and other motorists. no vehicle that has windows exploding spontaneously is safe to drive. i ask that toyota take responsibility now before it happens again and causes serious injury.
Reported in: ARROYO GRANDE CA || Crash: N || VIN #: JTKJF5C76C3