Complaints & Recalls
Consumer Complaints
6 ComplaintsRoyal Enfield North America Limited
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All electrical connections, including relays, on the bike have white lithium grease. In wet conditions there are faults causing engine to stall or not start. Lithium should never be used on electrical connections. Silicone would be appropriate. This is a manufacturing problem that needs to be addressed.
Corrective Action:
All electrical connections, including relays, on the bike have white lithium grease. In wet conditions there are faults causing engine to stall or not start. Lithium should never be used on electrical connections. Silicone would be appropriate. This is a manufacturing problem that needs to be addressed.
Additional Notes:
All electrical connections, including relays, on the bike have white lithium grease. In wet conditions there are faults causing engine to stall or not start. Lithium should never be used on electrical connections. Silicone would be appropriate. This is a manufacturing problem that needs to be addressed.
Mfg Campaign: 11580371
Recall Date: Apr 1, 2024
Royal Enfield North America Limited
Defect Description:
ENGINE
Potential Consequences:
Motorcycle will not start and idle consistently and it is believed that it is due to anyone of the following: TPS sensor, idle screw adjustment, throttle body, and/or ECU programming. If it is not any of these components, then it is an unknown problem. Motorcycle will oftentimes stall after starting or while riding in traffic which puts my safety at risk since the motorcycle stalling while riding in traffic may result in an accident. Motorcycle has been taken to a dealer for warranty repair and dealer claimed they could not replicate the issue even though bike would not start/idle properly when I picked it up. This should also have included an inspection by authorized manufacturer representative. No warning lamps or other indicators. This has been happening since day one of ownership and I've only owned the motorcycle for a few months.
Corrective Action:
Motorcycle will not start and idle consistently and it is believed that it is due to anyone of the following: TPS sensor, idle screw adjustment, throttle body, and/or ECU programming. If it is not any of these components, then it is an unknown problem. Motorcycle will oftentimes stall after starting or while riding in traffic which puts my safety at risk since the motorcycle stalling while riding in traffic may result in an accident. Motorcycle has been taken to a dealer for warranty repair and dealer claimed they could not replicate the issue even though bike would not start/idle properly when I picked it up. This should also have included an inspection by authorized manufacturer representative. No warning lamps or other indicators. This has been happening since day one of ownership and I've only owned the motorcycle for a few months.
Additional Notes:
Motorcycle will not start and idle consistently and it is believed that it is due to anyone of the following: TPS sensor, idle screw adjustment, throttle body, and/or ECU programming. If it is not any of these components, then it is an unknown problem. Motorcycle will oftentimes stall after starting or while riding in traffic which puts my safety at risk since the motorcycle stalling while riding in traffic may result in an accident. Motorcycle has been taken to a dealer for warranty repair and dealer claimed they could not replicate the issue even though bike would not start/idle properly when I picked it up. This should also have included an inspection by authorized manufacturer representative. No warning lamps or other indicators. This has been happening since day one of ownership and I've only owned the motorcycle for a few months.
Mfg Campaign: 11483769
Recall Date: Sep 10, 2022
Royal Enfield North America Limited
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Motorcycle will not start and idle consistently and it is believed that it is due to anyone of the following: TPS sensor, idle screw adjustment, throttle body, and/or ECU programming. If it is not any of these components, then it is an unknown problem. Motorcycle will oftentimes stall after starting or while riding in traffic which puts my safety at risk since the motorcycle stalling while riding in traffic may result in an accident. Motorcycle has been taken to a dealer for warranty repair and dealer claimed they could not replicate the issue even though bike would not start/idle properly when I picked it up. This should also have included an inspection by authorized manufacturer representative. No warning lamps or other indicators. This has been happening since day one of ownership and I've only owned the motorcycle for a few months.
Corrective Action:
Motorcycle will not start and idle consistently and it is believed that it is due to anyone of the following: TPS sensor, idle screw adjustment, throttle body, and/or ECU programming. If it is not any of these components, then it is an unknown problem. Motorcycle will oftentimes stall after starting or while riding in traffic which puts my safety at risk since the motorcycle stalling while riding in traffic may result in an accident. Motorcycle has been taken to a dealer for warranty repair and dealer claimed they could not replicate the issue even though bike would not start/idle properly when I picked it up. This should also have included an inspection by authorized manufacturer representative. No warning lamps or other indicators. This has been happening since day one of ownership and I've only owned the motorcycle for a few months.
Additional Notes:
Motorcycle will not start and idle consistently and it is believed that it is due to anyone of the following: TPS sensor, idle screw adjustment, throttle body, and/or ECU programming. If it is not any of these components, then it is an unknown problem. Motorcycle will oftentimes stall after starting or while riding in traffic which puts my safety at risk since the motorcycle stalling while riding in traffic may result in an accident. Motorcycle has been taken to a dealer for warranty repair and dealer claimed they could not replicate the issue even though bike would not start/idle properly when I picked it up. This should also have included an inspection by authorized manufacturer representative. No warning lamps or other indicators. This has been happening since day one of ownership and I've only owned the motorcycle for a few months.
Mfg Campaign: 11483769
Recall Date: Sep 10, 2022
Royal Enfield North America Limited
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Motorcycle will not start and idle consistently and it is believed that it is due to anyone of the following: TPS sensor, idle screw adjustment, throttle body, and/or ECU programming. If it is not any of these components, then it is an unknown problem. Motorcycle will oftentimes stall after starting or while riding in traffic which puts my safety at risk since the motorcycle stalling while riding in traffic may result in an accident. Motorcycle has been taken to a dealer for warranty repair and dealer claimed they could not replicate the issue even though bike would not start/idle properly when I picked it up. This should also have included an inspection by authorized manufacturer representative. No warning lamps or other indicators. This has been happening since day one of ownership and I've only owned the motorcycle for a few months.
Corrective Action:
Motorcycle will not start and idle consistently and it is believed that it is due to anyone of the following: TPS sensor, idle screw adjustment, throttle body, and/or ECU programming. If it is not any of these components, then it is an unknown problem. Motorcycle will oftentimes stall after starting or while riding in traffic which puts my safety at risk since the motorcycle stalling while riding in traffic may result in an accident. Motorcycle has been taken to a dealer for warranty repair and dealer claimed they could not replicate the issue even though bike would not start/idle properly when I picked it up. This should also have included an inspection by authorized manufacturer representative. No warning lamps or other indicators. This has been happening since day one of ownership and I've only owned the motorcycle for a few months.
Additional Notes:
Motorcycle will not start and idle consistently and it is believed that it is due to anyone of the following: TPS sensor, idle screw adjustment, throttle body, and/or ECU programming. If it is not any of these components, then it is an unknown problem. Motorcycle will oftentimes stall after starting or while riding in traffic which puts my safety at risk since the motorcycle stalling while riding in traffic may result in an accident. Motorcycle has been taken to a dealer for warranty repair and dealer claimed they could not replicate the issue even though bike would not start/idle properly when I picked it up. This should also have included an inspection by authorized manufacturer representative. No warning lamps or other indicators. This has been happening since day one of ownership and I've only owned the motorcycle for a few months.
Mfg Campaign: 11483769
Recall Date: Sep 10, 2022
Royal Enfield North America Limited
Defect Description:
ENGINE
Potential Consequences:
COLD ENGINE STARTS ARE UNSUCCECCFUL UNLESS YOU KEEP REVVING THE ENGINE. ENGINE WILL STALL ERRATICALLY, ie; RED LIGHTS,STOP SIGNS, EVEN WHEN YOU COAST[NO THROTTLE]. THERES A DANGER OF COLLISION [THATS OBVIOUS], WHEN YOUR ENGINE DIES IN TRAFFIC. IT SEEMS THIS IS A COMMON PROBLEM AMONG OTHER 2022 ROYAL ENFIELD HIMALAYAN OWNERS. I UNDERSTAND FROM OTHER OWNERS THAT NOT EV ERY DEALER IS INNEPT ENOUGH OR TRAINED ON HOW TO REPAIR THE ISSUES. THIS BIKE HAS DONE THIS SINCE THE 1ST DAY I GOT IT.
Corrective Action:
COLD ENGINE STARTS ARE UNSUCCECCFUL UNLESS YOU KEEP REVVING THE ENGINE. ENGINE WILL STALL ERRATICALLY, ie; RED LIGHTS,STOP SIGNS, EVEN WHEN YOU COAST[NO THROTTLE]. THERES A DANGER OF COLLISION [THATS OBVIOUS], WHEN YOUR ENGINE DIES IN TRAFFIC. IT SEEMS THIS IS A COMMON PROBLEM AMONG OTHER 2022 ROYAL ENFIELD HIMALAYAN OWNERS. I UNDERSTAND FROM OTHER OWNERS THAT NOT EV ERY DEALER IS INNEPT ENOUGH OR TRAINED ON HOW TO REPAIR THE ISSUES. THIS BIKE HAS DONE THIS SINCE THE 1ST DAY I GOT IT.
Additional Notes:
COLD ENGINE STARTS ARE UNSUCCECCFUL UNLESS YOU KEEP REVVING THE ENGINE. ENGINE WILL STALL ERRATICALLY, ie; RED LIGHTS,STOP SIGNS, EVEN WHEN YOU COAST[NO THROTTLE]. THERES A DANGER OF COLLISION [THATS OBVIOUS], WHEN YOUR ENGINE DIES IN TRAFFIC. IT SEEMS THIS IS A COMMON PROBLEM AMONG OTHER 2022 ROYAL ENFIELD HIMALAYAN OWNERS. I UNDERSTAND FROM OTHER OWNERS THAT NOT EV ERY DEALER IS INNEPT ENOUGH OR TRAINED ON HOW TO REPAIR THE ISSUES. THIS BIKE HAS DONE THIS SINCE THE 1ST DAY I GOT IT.
Mfg Campaign: 11477718
Recall Date: Aug 5, 2022
Royal Enfield North America Limited
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
COLD ENGINE STARTS ARE UNSUCCECCFUL UNLESS YOU KEEP REVVING THE ENGINE. ENGINE WILL STALL ERRATICALLY, ie; RED LIGHTS,STOP SIGNS, EVEN WHEN YOU COAST[NO THROTTLE]. THERES A DANGER OF COLLISION [THATS OBVIOUS], WHEN YOUR ENGINE DIES IN TRAFFIC. IT SEEMS THIS IS A COMMON PROBLEM AMONG OTHER 2022 ROYAL ENFIELD HIMALAYAN OWNERS. I UNDERSTAND FROM OTHER OWNERS THAT NOT EV ERY DEALER IS INNEPT ENOUGH OR TRAINED ON HOW TO REPAIR THE ISSUES. THIS BIKE HAS DONE THIS SINCE THE 1ST DAY I GOT IT.
Corrective Action:
COLD ENGINE STARTS ARE UNSUCCECCFUL UNLESS YOU KEEP REVVING THE ENGINE. ENGINE WILL STALL ERRATICALLY, ie; RED LIGHTS,STOP SIGNS, EVEN WHEN YOU COAST[NO THROTTLE]. THERES A DANGER OF COLLISION [THATS OBVIOUS], WHEN YOUR ENGINE DIES IN TRAFFIC. IT SEEMS THIS IS A COMMON PROBLEM AMONG OTHER 2022 ROYAL ENFIELD HIMALAYAN OWNERS. I UNDERSTAND FROM OTHER OWNERS THAT NOT EV ERY DEALER IS INNEPT ENOUGH OR TRAINED ON HOW TO REPAIR THE ISSUES. THIS BIKE HAS DONE THIS SINCE THE 1ST DAY I GOT IT.
Additional Notes:
COLD ENGINE STARTS ARE UNSUCCECCFUL UNLESS YOU KEEP REVVING THE ENGINE. ENGINE WILL STALL ERRATICALLY, ie; RED LIGHTS,STOP SIGNS, EVEN WHEN YOU COAST[NO THROTTLE]. THERES A DANGER OF COLLISION [THATS OBVIOUS], WHEN YOUR ENGINE DIES IN TRAFFIC. IT SEEMS THIS IS A COMMON PROBLEM AMONG OTHER 2022 ROYAL ENFIELD HIMALAYAN OWNERS. I UNDERSTAND FROM OTHER OWNERS THAT NOT EV ERY DEALER IS INNEPT ENOUGH OR TRAINED ON HOW TO REPAIR THE ISSUES. THIS BIKE HAS DONE THIS SINCE THE 1ST DAY I GOT IT.
Mfg Campaign: 11477718
Recall Date: Aug 5, 2022
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