Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Royal Enfield North America Limited
Safety Issue:
Royal Enfield North America Limited (Royal Enfield) is recalling certain 2017-2021 Himalayan motorcycles. The salt used to treat the roads in the winter may corrode the brake calipers, causing a decrease or total loss of brake function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. We have received Royal Enfield's proposed owner notification letter and have approved it for distribution.Please be reminded of the following requirements:Copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).Please be reminded that under 49 U.S.C. 30112(a)(3), it is illegal for a manufacturer, to sell, offer for sale, import, or introduce or deliver into interstate commerce, a motor vehicle or item of motor vehicle equipment that contains a safety defect once the manufacturer has notified NHTSA about that safety defect.This prohibition does not apply once the motor vehicle or motor vehicle equipment has been remedied according to the manufacturer's instructions.As stated in Part 573.7, submission of the first of eight consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs.Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter.
Mfg Campaign: SC-31
Recall Date: Feb 27, 2023
Consumer Complaints
3 ComplaintsRoyal Enfield North America Limited
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11625286
Recall Date: Nov 14, 2024
Royal Enfield North America Limited
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2020 Royal Enfield Himalayan. The contact received notification of NHTSA Campaign Number: 23V129000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the motorcycle was a dragging while riding. The manufacturer was made aware of the issue. The approximate failure mileage was 45,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Royal Enfield Himalayan. The contact received notification of NHTSA Campaign Number: 23V129000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the motorcycle was a dragging while riding. The manufacturer was made aware of the issue. The approximate failure mileage was 45,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Royal Enfield Himalayan. The contact received notification of NHTSA Campaign Number: 23V129000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the motorcycle was a dragging while riding. The manufacturer was made aware of the issue. The approximate failure mileage was 45,000. Parts distribution disconnect.
Mfg Campaign: 11522621
Recall Date: May 18, 2023
Royal Enfield North America Limited
Defect Description:
POWER TRAIN
Potential Consequences:
THE ENGINE SHUTS OFF. SOMETIMES SITTING AT A STOPLIGHT. SOMETIMES MOVING THROUGH TRAFFIC. OR SOMETIMES AT HIGHWAY SPEED AS IT DID TODAY. GENERALLY TURN THE KEY OFF TURN THE KEY BACK ON AND THE ENGINE COMES BACK TO LIFE. THIS IS ABOUT THE 15TH TIME IT'S HAPPENED.
Corrective Action:
THE ENGINE SHUTS OFF. SOMETIMES SITTING AT A STOPLIGHT. SOMETIMES MOVING THROUGH TRAFFIC. OR SOMETIMES AT HIGHWAY SPEED AS IT DID TODAY. GENERALLY TURN THE KEY OFF TURN THE KEY BACK ON AND THE ENGINE COMES BACK TO LIFE. THIS IS ABOUT THE 15TH TIME IT'S HAPPENED.
Additional Notes:
THE ENGINE SHUTS OFF. SOMETIMES SITTING AT A STOPLIGHT. SOMETIMES MOVING THROUGH TRAFFIC. OR SOMETIMES AT HIGHWAY SPEED AS IT DID TODAY. GENERALLY TURN THE KEY OFF TURN THE KEY BACK ON AND THE ENGINE COMES BACK TO LIFE. THIS IS ABOUT THE 15TH TIME IT'S HAPPENED.
Mfg Campaign: 11354043
Recall Date: Sep 9, 2020
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