Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Royal Enfield North America Limited
Safety Issue:
Royal Enfield North America Limited (Royal Enfield) is recalling certain 2017-2021 Himalayan motorcycles. The salt used to treat the roads in the winter may corrode the brake calipers, causing a decrease or total loss of brake function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. We have received Royal Enfield's proposed owner notification letter and have approved it for distribution.Please be reminded of the following requirements:Copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).Please be reminded that under 49 U.S.C. 30112(a)(3), it is illegal for a manufacturer, to sell, offer for sale, import, or introduce or deliver into interstate commerce, a motor vehicle or item of motor vehicle equipment that contains a safety defect once the manufacturer has notified NHTSA about that safety defect.This prohibition does not apply once the motor vehicle or motor vehicle equipment has been remedied according to the manufacturer's instructions.As stated in Part 573.7, submission of the first of eight consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs.Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter.
Mfg Campaign: SC-31
Recall Date: Feb 27, 2023
Consumer Complaints
1 ComplaintRoyal Enfield North America Limited
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE MOTORCYCLE WENT COMPLETELY DEAD WHILE DRIVING IN TRAFFIC. NOT JUST THE ENGINE, BUT EVERYTHING. LIGHTS, GUAGES, TURN SIGNALS. IT WAS AS IF SOMEONE PULLED OUT THE KEY WHILE THE VEHICLE WAS IN NORMAL OPERATION. THIS HAPPENED WHILE ON A 4 LANE CITY STREET WHILE TRAVELING IN A STRAIGHT LINE AT ABOUT 45 MILES PER HOUR. THIS IS THE 3RD TIME THIS HAS HAPPENED. MANUFACTURER CLAIMS NO KNOWLEDGE OF THIS CONDITION, DESPITE IT BEING REPORTED BY OTHER USERS.
Corrective Action:
THE MOTORCYCLE WENT COMPLETELY DEAD WHILE DRIVING IN TRAFFIC. NOT JUST THE ENGINE, BUT EVERYTHING. LIGHTS, GUAGES, TURN SIGNALS. IT WAS AS IF SOMEONE PULLED OUT THE KEY WHILE THE VEHICLE WAS IN NORMAL OPERATION. THIS HAPPENED WHILE ON A 4 LANE CITY STREET WHILE TRAVELING IN A STRAIGHT LINE AT ABOUT 45 MILES PER HOUR. THIS IS THE 3RD TIME THIS HAS HAPPENED. MANUFACTURER CLAIMS NO KNOWLEDGE OF THIS CONDITION, DESPITE IT BEING REPORTED BY OTHER USERS.
Additional Notes:
THE MOTORCYCLE WENT COMPLETELY DEAD WHILE DRIVING IN TRAFFIC. NOT JUST THE ENGINE, BUT EVERYTHING. LIGHTS, GUAGES, TURN SIGNALS. IT WAS AS IF SOMEONE PULLED OUT THE KEY WHILE THE VEHICLE WAS IN NORMAL OPERATION. THIS HAPPENED WHILE ON A 4 LANE CITY STREET WHILE TRAVELING IN A STRAIGHT LINE AT ABOUT 45 MILES PER HOUR. THIS IS THE 3RD TIME THIS HAS HAPPENED. MANUFACTURER CLAIMS NO KNOWLEDGE OF THIS CONDITION, DESPITE IT BEING REPORTED BY OTHER USERS.
Mfg Campaign: 11119647
Recall Date: Aug 13, 2018
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