Complaints & Recalls
Consumer Complaints
3 ComplaintsForest River, Inc.
Defect Description:
TIRES
Potential Consequences:
TRAVEL TRAILER TIRE FAILURES TIRES SUDDENLY BLOW OUT WHILE DRIVING ON HIGHWAY - TWO OF THE FOUR TRAILER TIRES BLEW OUT ON OUR TRAVEL TRAILER WITHIN A 24 HOUR PERIOD. - AS THE TREAD AND BELTS WERE ENTIRELY TORN APART, THE TIRES WERE UNUSABLE AND HAD TO BE REPLACED. BOTH TIRES DID EXACTLY THE SAME THING. THE TRAILER WAS NOT OVERLOADED AND THE TIRES WERE TWO YEARS OLD, TIRE PRESSURE HAD BEEN CHECKED AND WAS CORRECT. THE TIRES HAD ABOUT 5500 MILES OF USAGE.
Corrective Action:
TRAVEL TRAILER TIRE FAILURES TIRES SUDDENLY BLOW OUT WHILE DRIVING ON HIGHWAY - TWO OF THE FOUR TRAILER TIRES BLEW OUT ON OUR TRAVEL TRAILER WITHIN A 24 HOUR PERIOD. - AS THE TREAD AND BELTS WERE ENTIRELY TORN APART, THE TIRES WERE UNUSABLE AND HAD TO BE REPLACED. BOTH TIRES DID EXACTLY THE SAME THING. THE TRAILER WAS NOT OVERLOADED AND THE TIRES WERE TWO YEARS OLD, TIRE PRESSURE HAD BEEN CHECKED AND WAS CORRECT. THE TIRES HAD ABOUT 5500 MILES OF USAGE.
Additional Notes:
TRAVEL TRAILER TIRE FAILURES TIRES SUDDENLY BLOW OUT WHILE DRIVING ON HIGHWAY - TWO OF THE FOUR TRAILER TIRES BLEW OUT ON OUR TRAVEL TRAILER WITHIN A 24 HOUR PERIOD. - AS THE TREAD AND BELTS WERE ENTIRELY TORN APART, THE TIRES WERE UNUSABLE AND HAD TO BE REPLACED. BOTH TIRES DID EXACTLY THE SAME THING. THE TRAILER WAS NOT OVERLOADED AND THE TIRES WERE TWO YEARS OLD, TIRE PRESSURE HAD BEEN CHECKED AND WAS CORRECT. THE TIRES HAD ABOUT 5500 MILES OF USAGE.
Mfg Campaign: 11255154
Recall Date: Sep 12, 2019
Forest River, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
TL* THE CONTACT OWNS A 2018 ROCKWOOD A213HW (NA) EQUIPPED WITH CASTLEROCK TIRES, TIRE LINE: UNKNOWN, TIRE SIZE: ST 205/75/R14 (NA). THE CONTACT STATED THAT THE TREAD WAS SEPARATING FROM THE PASSENGER AND DRIVER SIDE TIRES ON THE CAMPER. THE CONTACT WAS NOTIFIED OF THE SEPARATION BY ANOTHER DRIVER. THE CAMPER WAS TAKEN TO A GOODYEAR DEALER WHO REPLACED BOTH TIRES. THE INDEPENDENT TIRE TECHNICIAN STATED THAT THE TIRE SEPARATION WAS A MANUFACTURER DEFECT. THE VEHICLE AND TIRE MANUFACTURERS WERE NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 2,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 ROCKWOOD A213HW (NA) EQUIPPED WITH CASTLEROCK TIRES, TIRE LINE: UNKNOWN, TIRE SIZE: ST 205/75/R14 (NA). THE CONTACT STATED THAT THE TREAD WAS SEPARATING FROM THE PASSENGER AND DRIVER SIDE TIRES ON THE CAMPER. THE CONTACT WAS NOTIFIED OF THE SEPARATION BY ANOTHER DRIVER. THE CAMPER WAS TAKEN TO A GOODYEAR DEALER WHO REPLACED BOTH TIRES. THE INDEPENDENT TIRE TECHNICIAN STATED THAT THE TIRE SEPARATION WAS A MANUFACTURER DEFECT. THE VEHICLE AND TIRE MANUFACTURERS WERE NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 2,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 ROCKWOOD A213HW (NA) EQUIPPED WITH CASTLEROCK TIRES, TIRE LINE: UNKNOWN, TIRE SIZE: ST 205/75/R14 (NA). THE CONTACT STATED THAT THE TREAD WAS SEPARATING FROM THE PASSENGER AND DRIVER SIDE TIRES ON THE CAMPER. THE CONTACT WAS NOTIFIED OF THE SEPARATION BY ANOTHER DRIVER. THE CAMPER WAS TAKEN TO A GOODYEAR DEALER WHO REPLACED BOTH TIRES. THE INDEPENDENT TIRE TECHNICIAN STATED THAT THE TIRE SEPARATION WAS A MANUFACTURER DEFECT. THE VEHICLE AND TIRE MANUFACTURERS WERE NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 2,200.
Mfg Campaign: 11246380
Recall Date: Aug 26, 2019
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 ROCKWOOD SIGNATURE ULTRA LITE RECREATIONAL VEHICLE EQUIPPED WITH CASTLE ROCK TIRES (NA), TIRE LINE: ST225, TIRE SIZE: 75R15, AND DOT NUMBER:JULT1MT2717. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER DRIVER ALERTED HIM TO PULL OVER AND INFORMED HIM THAT THE TREAD SEPARATED FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO NORTH TRAIL RV COLLISION CENTER (5500 ENTERPRISE PKWY, FORT MYERS, FL 33905, (888) 264-4552) WHERE THE VEHICLE WAS CURRENTLY AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 ROCKWOOD SIGNATURE ULTRA LITE RECREATIONAL VEHICLE EQUIPPED WITH CASTLE ROCK TIRES (NA), TIRE LINE: ST225, TIRE SIZE: 75R15, AND DOT NUMBER:JULT1MT2717. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER DRIVER ALERTED HIM TO PULL OVER AND INFORMED HIM THAT THE TREAD SEPARATED FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO NORTH TRAIL RV COLLISION CENTER (5500 ENTERPRISE PKWY, FORT MYERS, FL 33905, (888) 264-4552) WHERE THE VEHICLE WAS CURRENTLY AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 ROCKWOOD SIGNATURE ULTRA LITE RECREATIONAL VEHICLE EQUIPPED WITH CASTLE ROCK TIRES (NA), TIRE LINE: ST225, TIRE SIZE: 75R15, AND DOT NUMBER:JULT1MT2717. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER DRIVER ALERTED HIM TO PULL OVER AND INFORMED HIM THAT THE TREAD SEPARATED FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO NORTH TRAIL RV COLLISION CENTER (5500 ENTERPRISE PKWY, FORT MYERS, FL 33905, (888) 264-4552) WHERE THE VEHICLE WAS CURRENTLY AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11143651
Recall Date: Oct 29, 2018
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