Complaints & Recalls
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
TIRES
Potential Consequences:
***PLEASE NOTE***THE DROP DOWN MENU ON VEHICLE INFORMATION DOES NOT INCLUDE MY MODEL OF TRAILER, SO I CHOSE RLF8289WS IN ORDER TO PROCEED, BUT THE MODEL IS ACTUALLY ROCKWOOD ULTRA LITE 2902WS. ALL OTHER INFO IS CORRECT: 10/14/18 PULLING RV TRAVEL TRAILER 2017 ROCKWOOD ULTRA LITE 2902WS BY FOREST RIVER EQUIPPED WITH CASTLE ROCK TIRES (2 AXLE TRAILER) AND LATE AFTERNOON IN GOOD CONDITIONS BOTH FRONT TIRES (DRIVERS SIDE THEN PASSENGER SIDE 2 HRS LATER) OF THE TRAILER HAD CATASTROPHIC FAILURE AND COMPLETE TREAD SEPARATIONS. TIRE PRESSURES CHECKED JUST PRIOR TO DEPARTURE AND TRAILER TIRES WERE ALL AT 65 PSI. USIIED 1 SPARE AND HAD ONE EMERGENCY TIRE REPLACEMENT DELIVERED ON SIDE OF I-26 WEST NEAR COLUMBIA SC. NEXT AM ALL 4 REMAINING WERE REPLACED W GOODYEAR ENDURANCE TIRES.
Corrective Action:
***PLEASE NOTE***THE DROP DOWN MENU ON VEHICLE INFORMATION DOES NOT INCLUDE MY MODEL OF TRAILER, SO I CHOSE RLF8289WS IN ORDER TO PROCEED, BUT THE MODEL IS ACTUALLY ROCKWOOD ULTRA LITE 2902WS. ALL OTHER INFO IS CORRECT: 10/14/18 PULLING RV TRAVEL TRAILER 2017 ROCKWOOD ULTRA LITE 2902WS BY FOREST RIVER EQUIPPED WITH CASTLE ROCK TIRES (2 AXLE TRAILER) AND LATE AFTERNOON IN GOOD CONDITIONS BOTH FRONT TIRES (DRIVERS SIDE THEN PASSENGER SIDE 2 HRS LATER) OF THE TRAILER HAD CATASTROPHIC FAILURE AND COMPLETE TREAD SEPARATIONS. TIRE PRESSURES CHECKED JUST PRIOR TO DEPARTURE AND TRAILER TIRES WERE ALL AT 65 PSI. USIIED 1 SPARE AND HAD ONE EMERGENCY TIRE REPLACEMENT DELIVERED ON SIDE OF I-26 WEST NEAR COLUMBIA SC. NEXT AM ALL 4 REMAINING WERE REPLACED W GOODYEAR ENDURANCE TIRES.
Additional Notes:
***PLEASE NOTE***THE DROP DOWN MENU ON VEHICLE INFORMATION DOES NOT INCLUDE MY MODEL OF TRAILER, SO I CHOSE RLF8289WS IN ORDER TO PROCEED, BUT THE MODEL IS ACTUALLY ROCKWOOD ULTRA LITE 2902WS. ALL OTHER INFO IS CORRECT: 10/14/18 PULLING RV TRAVEL TRAILER 2017 ROCKWOOD ULTRA LITE 2902WS BY FOREST RIVER EQUIPPED WITH CASTLE ROCK TIRES (2 AXLE TRAILER) AND LATE AFTERNOON IN GOOD CONDITIONS BOTH FRONT TIRES (DRIVERS SIDE THEN PASSENGER SIDE 2 HRS LATER) OF THE TRAILER HAD CATASTROPHIC FAILURE AND COMPLETE TREAD SEPARATIONS. TIRE PRESSURES CHECKED JUST PRIOR TO DEPARTURE AND TRAILER TIRES WERE ALL AT 65 PSI. USIIED 1 SPARE AND HAD ONE EMERGENCY TIRE REPLACEMENT DELIVERED ON SIDE OF I-26 WEST NEAR COLUMBIA SC. NEXT AM ALL 4 REMAINING WERE REPLACED W GOODYEAR ENDURANCE TIRES.
Mfg Campaign: 11204680
Recall Date: Apr 30, 2019
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