Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Erwin Hymer Group North America, Inc.
Safety Issue:
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17E062000
Recall Date: Jan 2, 2018
Consumer Complaints
3 ComplaintsErwin Hymer Group North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle stalled in the middle of the road. I could start it but if I put it in reverse or drive it would stall immediately. I was stuck in the middle of the road unable to go forward or back. The police put up cones because my rig was not able to even be moved to the side of the road. I was on the road for over 4 hours before I was towed because of the size of my rig. It was a very scary experience. Someone stopped and told me it was the torque converter which was confirmed when Mercedes of St Louis identified the problem.
Corrective Action:
The vehicle stalled in the middle of the road. I could start it but if I put it in reverse or drive it would stall immediately. I was stuck in the middle of the road unable to go forward or back. The police put up cones because my rig was not able to even be moved to the side of the road. I was on the road for over 4 hours before I was towed because of the size of my rig. It was a very scary experience. Someone stopped and told me it was the torque converter which was confirmed when Mercedes of St Louis identified the problem.
Additional Notes:
The vehicle stalled in the middle of the road. I could start it but if I put it in reverse or drive it would stall immediately. I was stuck in the middle of the road unable to go forward or back. The police put up cones because my rig was not able to even be moved to the side of the road. I was on the road for over 4 hours before I was towed because of the size of my rig. It was a very scary experience. Someone stopped and told me it was the torque converter which was confirmed when Mercedes of St Louis identified the problem.
Mfg Campaign: 11532318
Recall Date: Jul 14, 2023
Erwin Hymer Group North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The vehicle stalled in the middle of the road. I could start it but if I put it in reverse or drive it would stall immediately. I was stuck in the middle of the road unable to go forward or back. The police put up cones because my rig was not able to even be moved to the side of the road. I was on the road for over 4 hours before I was towed because of the size of my rig. It was a very scary experience. Someone stopped and told me it was the torque converter which was confirmed when Mercedes of St Louis identified the problem.
Corrective Action:
The vehicle stalled in the middle of the road. I could start it but if I put it in reverse or drive it would stall immediately. I was stuck in the middle of the road unable to go forward or back. The police put up cones because my rig was not able to even be moved to the side of the road. I was on the road for over 4 hours before I was towed because of the size of my rig. It was a very scary experience. Someone stopped and told me it was the torque converter which was confirmed when Mercedes of St Louis identified the problem.
Additional Notes:
The vehicle stalled in the middle of the road. I could start it but if I put it in reverse or drive it would stall immediately. I was stuck in the middle of the road unable to go forward or back. The police put up cones because my rig was not able to even be moved to the side of the road. I was on the road for over 4 hours before I was towed because of the size of my rig. It was a very scary experience. Someone stopped and told me it was the torque converter which was confirmed when Mercedes of St Louis identified the problem.
Mfg Campaign: 11532318
Recall Date: Jul 14, 2023
Erwin Hymer Group North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle stalled in the middle of the road. I could start it but if I put it in reverse or drive it would stall immediately. I was stuck in the middle of the road unable to go forward or back. The police put up cones because my rig was not able to even be moved to the side of the road. I was on the road for over 4 hours before I was towed because of the size of my rig. It was a very scary experience. Someone stopped and told me it was the torque converter which was confirmed when Mercedes of St Louis identified the problem.
Corrective Action:
The vehicle stalled in the middle of the road. I could start it but if I put it in reverse or drive it would stall immediately. I was stuck in the middle of the road unable to go forward or back. The police put up cones because my rig was not able to even be moved to the side of the road. I was on the road for over 4 hours before I was towed because of the size of my rig. It was a very scary experience. Someone stopped and told me it was the torque converter which was confirmed when Mercedes of St Louis identified the problem.
Additional Notes:
The vehicle stalled in the middle of the road. I could start it but if I put it in reverse or drive it would stall immediately. I was stuck in the middle of the road unable to go forward or back. The police put up cones because my rig was not able to even be moved to the side of the road. I was on the road for over 4 hours before I was towed because of the size of my rig. It was a very scary experience. Someone stopped and told me it was the torque converter which was confirmed when Mercedes of St Louis identified the problem.
Mfg Campaign: 11532318
Recall Date: Jul 14, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025