ROADTREK SIMPLICITY SRT 2018 Complaints

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Erwin Hymer Group North America, Inc.

NHTSA Campaign: 18V712000 SAFETY RECALL

172 Vehicles Affected

Recall Date: Oct 11, 2018

Safety Issue:

Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.

Potential Risk:

If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.

FREE Recall Solution:

Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ROADTREK dealer to schedule your FREE recall repair.

Manufacturer: ROADTREK

Notice Date: Oct 24, 2018
Recall Date: Oct 11, 2018

Erwin Hymer Group North America, Inc.

NHTSA Campaign: 18V001000 SAFETY RECALL

5.2K Vehicles Affected

Recall Date: Jan 2, 2018

Safety Issue:

Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.

Potential Risk:

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

FREE Recall Solution:

Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ROADTREK dealer to schedule your FREE recall repair.

Manufacturer: ROADTREK
Mfg Campaign: 17E062000

Notice Date: Jan 8, 2018
Recall Date: Jan 2, 2018

Consumer Complaints

1 Complaint

Erwin Hymer Group North America, Inc.

Campaign: 11180944 Other

Feb 18, 2019

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

UNDER HOOD GENERATOR CAN OVERCHARGE BATTERIES, DAMAGING THEM. ROADTREK IS NOT SHIPPING REPAIR PARTS TO DEALERS.

Corrective Action:

UNDER HOOD GENERATOR CAN OVERCHARGE BATTERIES, DAMAGING THEM. ROADTREK IS NOT SHIPPING REPAIR PARTS TO DEALERS.

Additional Notes:

UNDER HOOD GENERATOR CAN OVERCHARGE BATTERIES, DAMAGING THEM. ROADTREK IS NOT SHIPPING REPAIR PARTS TO DEALERS.

Manufacturer: ROADTREK
Mfg Campaign: 11180944

Notice Date: Feb 18, 2019
Recall Date: Feb 18, 2019

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ROADTREK SIMPLICITY SRT 2018

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2

Complaints & Recalls

Official Safety Recalls - Important!

Erwin Hymer Group North America, Inc.

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Erwin Hymer Group North America, Inc.

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Consumer Complaints

Erwin Hymer Group North America, Inc.

Defect Description:

Potential Consequences:

Corrective Action:

Additional Notes:

Need Legal Help?

Featured Attorneys

Barry Edzant

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