Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Erwin Hymer Group North America, Inc.
Safety Issue:
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling 2013-2019 Roadtrek E-Trek, RS Adventurous, CS Adventurous, and TS Adventurous motorhomes built on Sprinter chassis and equipped with one or two second row captain's chairs, with integrated seat belts. The seat pedestal base anchor brackets to the chassis fame may not have enough strength to prevent the seat and seat belt from moving in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 2019-01
Recall Date: Jun 13, 2019
Erwin Hymer Group North America, Inc.
Safety Issue:
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2017-2018 Roadtrek RS Adventurous XL, E-trek XL, RS Adventurous, and E-trek motorhomes equipped with a driver's side second row captain seat option. The diesel fuel tank may have been damaged while installing the second row seat pedestal.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 2018-0010
Recall Date: Aug 13, 2018
Erwin Hymer Group North America, Inc.
Safety Issue:
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17E062000
Recall Date: Jan 2, 2018
Consumer Complaints
1 ComplaintErwin Hymer Group North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I RECEIVED A SAFETY INFORMATION NOTICE (NHTSA 19V450 / TRANSPORT CANADA 2019-309) STATING THE TWO REAR SEAT SEATBELTS ARE NOT PROPERLY FUNCTIONAL. THE RESOLUTION IS TO HAVE THE DEALER ADHERE A STICKER TO THE SEATBELT SAYING THE SEATS SHOULD NOT BE USED WHILE THE VEHICLE IS IN MOTION. MY SIMPLE QUESTION IS HOW CAN A SAFETY NOTICE AND RECALL SOLUTION BE THE MAKE HALF OF THE SEATING IN THE VEHICLE NON-FUNCTIONAL - AS OPPOSED TO FIXING THE SEATBELT ISSUE.
Corrective Action:
I RECEIVED A SAFETY INFORMATION NOTICE (NHTSA 19V450 / TRANSPORT CANADA 2019-309) STATING THE TWO REAR SEAT SEATBELTS ARE NOT PROPERLY FUNCTIONAL. THE RESOLUTION IS TO HAVE THE DEALER ADHERE A STICKER TO THE SEATBELT SAYING THE SEATS SHOULD NOT BE USED WHILE THE VEHICLE IS IN MOTION. MY SIMPLE QUESTION IS HOW CAN A SAFETY NOTICE AND RECALL SOLUTION BE THE MAKE HALF OF THE SEATING IN THE VEHICLE NON-FUNCTIONAL - AS OPPOSED TO FIXING THE SEATBELT ISSUE.
Additional Notes:
I RECEIVED A SAFETY INFORMATION NOTICE (NHTSA 19V450 / TRANSPORT CANADA 2019-309) STATING THE TWO REAR SEAT SEATBELTS ARE NOT PROPERLY FUNCTIONAL. THE RESOLUTION IS TO HAVE THE DEALER ADHERE A STICKER TO THE SEATBELT SAYING THE SEATS SHOULD NOT BE USED WHILE THE VEHICLE IS IN MOTION. MY SIMPLE QUESTION IS HOW CAN A SAFETY NOTICE AND RECALL SOLUTION BE THE MAKE HALF OF THE SEATING IN THE VEHICLE NON-FUNCTIONAL - AS OPPOSED TO FIXING THE SEATBELT ISSUE.
Mfg Campaign: 11299637
Recall Date: Jan 15, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury