Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: FSAM-1681
Recall Date: Jun 3, 2025
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1464
Recall Date: Jun 5, 2024
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1445
Recall Date: May 23, 2024
Rivian Automotive, Llc
Safety Issue:
Rivian Automotive, LLC. (Rivian) is recalling certain 2024 R1T and R1S vehicles. The dashboard air bag warning label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FSAM-1429
Recall Date: May 9, 2024
Consumer Complaints
14 ComplaintsRivian Automotive, Llc
Defect Description:
SUSPENSION
Potential Consequences:
clunking/thumping noise coming from front end over speed bumps like something is loose or going to fall apart. have taken car into service few times and was told its normal, its getting worse. Online forum threads have mentioned same issue , I am afraid one of these days something going to snap and cause a breakdown or even worse terrible accident.
Corrective Action:
clunking/thumping noise coming from front end over speed bumps like something is loose or going to fall apart. have taken car into service few times and was told its normal, its getting worse. Online forum threads have mentioned same issue , I am afraid one of these days something going to snap and cause a breakdown or even worse terrible accident.
Additional Notes:
clunking/thumping noise coming from front end over speed bumps like something is loose or going to fall apart. have taken car into service few times and was told its normal, its getting worse. Online forum threads have mentioned same issue , I am afraid one of these days something going to snap and cause a breakdown or even worse terrible accident.
Mfg Campaign: 11663610
Recall Date: May 29, 2025
Rivian Automotive, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Front wheel hub bolts back out on their own. This is a huge safety problem and needs a public recall. It is a known problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Front wheel hub bolts back out on their own. This is a huge safety problem and needs a public recall. It is a known problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Front wheel hub bolts back out on their own. This is a huge safety problem and needs a public recall. It is a known problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630610
Recall Date: Dec 13, 2024
Rivian Automotive, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rivian has a 'kneel' option that uses the powered air suspension to lower the vehicle to make entry and exiting the vehicle easier for users. Yes, this can be turned off or on. When on, the function stops if a main door (driver/passenger) is open and left open the car will not continue to kneel for safety purposes. However, it does NOT stop if you are using the rear hatch to access anything. The car continues to kneel. I have hit my head multiple times on the rear hatch because I am behind the vehicle and assume a certain amount of head room and the car is still kneeling and I do not realize it and stand up like I was and hit my head. I have notified Rivian and asked for updates. I consider this a critical issue and has caused minor injury or confusion momentarily. I live on a busy street and the last thing I need is to hit my head and be knocked out. I have not heard anything from Rivian on my request and an update came out to 'fix' items but this was not included. I advised if it was not I would file an official complaint to make them take security and safety issues seriously.
Corrective Action:
Rivian has a 'kneel' option that uses the powered air suspension to lower the vehicle to make entry and exiting the vehicle easier for users. Yes, this can be turned off or on. When on, the function stops if a main door (driver/passenger) is open and left open the car will not continue to kneel for safety purposes. However, it does NOT stop if you are using the rear hatch to access anything. The car continues to kneel. I have hit my head multiple times on the rear hatch because I am behind the vehicle and assume a certain amount of head room and the car is still kneeling and I do not realize it and stand up like I was and hit my head. I have notified Rivian and asked for updates. I consider this a critical issue and has caused minor injury or confusion momentarily. I live on a busy street and the last thing I need is to hit my head and be knocked out. I have not heard anything from Rivian on my request and an update came out to 'fix' items but this was not included. I advised if it was not I would file an official complaint to make them take security and safety issues seriously.
Additional Notes:
Rivian has a 'kneel' option that uses the powered air suspension to lower the vehicle to make entry and exiting the vehicle easier for users. Yes, this can be turned off or on. When on, the function stops if a main door (driver/passenger) is open and left open the car will not continue to kneel for safety purposes. However, it does NOT stop if you are using the rear hatch to access anything. The car continues to kneel. I have hit my head multiple times on the rear hatch because I am behind the vehicle and assume a certain amount of head room and the car is still kneeling and I do not realize it and stand up like I was and hit my head. I have notified Rivian and asked for updates. I consider this a critical issue and has caused minor injury or confusion momentarily. I live on a busy street and the last thing I need is to hit my head and be knocked out. I have not heard anything from Rivian on my request and an update came out to 'fix' items but this was not included. I advised if it was not I would file an official complaint to make them take security and safety issues seriously.
Mfg Campaign: 11628789
Recall Date: Dec 4, 2024
Rivian Automotive, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Rivian has a 'kneel' option that uses the powered air suspension to lower the vehicle to make entry and exiting the vehicle easier for users. Yes, this can be turned off or on. When on, the function stops if a main door (driver/passenger) is open and left open the car will not continue to kneel for safety purposes. However, it does NOT stop if you are using the rear hatch to access anything. The car continues to kneel. I have hit my head multiple times on the rear hatch because I am behind the vehicle and assume a certain amount of head room and the car is still kneeling and I do not realize it and stand up like I was and hit my head. I have notified Rivian and asked for updates. I consider this a critical issue and has caused minor injury or confusion momentarily. I live on a busy street and the last thing I need is to hit my head and be knocked out. I have not heard anything from Rivian on my request and an update came out to 'fix' items but this was not included. I advised if it was not I would file an official complaint to make them take security and safety issues seriously.
Corrective Action:
Rivian has a 'kneel' option that uses the powered air suspension to lower the vehicle to make entry and exiting the vehicle easier for users. Yes, this can be turned off or on. When on, the function stops if a main door (driver/passenger) is open and left open the car will not continue to kneel for safety purposes. However, it does NOT stop if you are using the rear hatch to access anything. The car continues to kneel. I have hit my head multiple times on the rear hatch because I am behind the vehicle and assume a certain amount of head room and the car is still kneeling and I do not realize it and stand up like I was and hit my head. I have notified Rivian and asked for updates. I consider this a critical issue and has caused minor injury or confusion momentarily. I live on a busy street and the last thing I need is to hit my head and be knocked out. I have not heard anything from Rivian on my request and an update came out to 'fix' items but this was not included. I advised if it was not I would file an official complaint to make them take security and safety issues seriously.
Additional Notes:
Rivian has a 'kneel' option that uses the powered air suspension to lower the vehicle to make entry and exiting the vehicle easier for users. Yes, this can be turned off or on. When on, the function stops if a main door (driver/passenger) is open and left open the car will not continue to kneel for safety purposes. However, it does NOT stop if you are using the rear hatch to access anything. The car continues to kneel. I have hit my head multiple times on the rear hatch because I am behind the vehicle and assume a certain amount of head room and the car is still kneeling and I do not realize it and stand up like I was and hit my head. I have notified Rivian and asked for updates. I consider this a critical issue and has caused minor injury or confusion momentarily. I live on a busy street and the last thing I need is to hit my head and be knocked out. I have not heard anything from Rivian on my request and an update came out to 'fix' items but this was not included. I advised if it was not I would file an official complaint to make them take security and safety issues seriously.
Mfg Campaign: 11628789
Recall Date: Dec 4, 2024
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2024 Rivian R1S. The contact stated that while his wife was attempting to park in a parking space, the vehicle unintendedly accelerated. The brake pedal was violently depressed however the vehicle continued to accelerate. No warning lights illuminated. The contact stated that the vehicle hit a curb in a landscaping zone and crashed into another vehicle. The air bags did not deploy during the incident. No medical attention was provided but the contact and the contact’s daughter suffered minor neck, side, and back pain. The wife also sustained minor unknown injuries, A police report was filed with the Oswego State Department, but the report was not provided. The vehicle was towed to the dealer. The dealer was contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2024 Rivian R1S. The contact stated that while his wife was attempting to park in a parking space, the vehicle unintendedly accelerated. The brake pedal was violently depressed however the vehicle continued to accelerate. No warning lights illuminated. The contact stated that the vehicle hit a curb in a landscaping zone and crashed into another vehicle. The air bags did not deploy during the incident. No medical attention was provided but the contact and the contact’s daughter suffered minor neck, side, and back pain. The wife also sustained minor unknown injuries, A police report was filed with the Oswego State Department, but the report was not provided. The vehicle was towed to the dealer. The dealer was contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2024 Rivian R1S. The contact stated that while his wife was attempting to park in a parking space, the vehicle unintendedly accelerated. The brake pedal was violently depressed however the vehicle continued to accelerate. No warning lights illuminated. The contact stated that the vehicle hit a curb in a landscaping zone and crashed into another vehicle. The air bags did not deploy during the incident. No medical attention was provided but the contact and the contact’s daughter suffered minor neck, side, and back pain. The wife also sustained minor unknown injuries, A police report was filed with the Oswego State Department, but the report was not provided. The vehicle was towed to the dealer. The dealer was contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 5,000.
Mfg Campaign: 11619209
Recall Date: Oct 10, 2024
Rivian Automotive, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2024 Rivian R1S. The contact stated that while his wife was attempting to park in a parking space, the vehicle unintendedly accelerated. The brake pedal was violently depressed however the vehicle continued to accelerate. No warning lights illuminated. The contact stated that the vehicle hit a curb in a landscaping zone and crashed into another vehicle. The air bags did not deploy during the incident. No medical attention was provided but the contact and the contact’s daughter suffered minor neck, side, and back pain. The wife also sustained minor unknown injuries, A police report was filed with the Oswego State Department, but the report was not provided. The vehicle was towed to the dealer. The dealer was contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2024 Rivian R1S. The contact stated that while his wife was attempting to park in a parking space, the vehicle unintendedly accelerated. The brake pedal was violently depressed however the vehicle continued to accelerate. No warning lights illuminated. The contact stated that the vehicle hit a curb in a landscaping zone and crashed into another vehicle. The air bags did not deploy during the incident. No medical attention was provided but the contact and the contact’s daughter suffered minor neck, side, and back pain. The wife also sustained minor unknown injuries, A police report was filed with the Oswego State Department, but the report was not provided. The vehicle was towed to the dealer. The dealer was contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2024 Rivian R1S. The contact stated that while his wife was attempting to park in a parking space, the vehicle unintendedly accelerated. The brake pedal was violently depressed however the vehicle continued to accelerate. No warning lights illuminated. The contact stated that the vehicle hit a curb in a landscaping zone and crashed into another vehicle. The air bags did not deploy during the incident. No medical attention was provided but the contact and the contact’s daughter suffered minor neck, side, and back pain. The wife also sustained minor unknown injuries, A police report was filed with the Oswego State Department, but the report was not provided. The vehicle was towed to the dealer. The dealer was contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 5,000.
Mfg Campaign: 11619209
Recall Date: Oct 10, 2024
Rivian Automotive, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My vehicle has been a service seven times, each time I have complained about my wife not being recognized by the passenger seat. She weighs 100 pounds, and I’m told that the weight limit is 65. On the latest visit they replaced the passenger seat and told me if it still does it, then it is a design flaw, and I’ll have to deal with it. Don’t find this acceptable as it affects my wife’s safety, and would like the manufacturer to rectify the issues of the airbag will function correctly.
Corrective Action:
My vehicle has been a service seven times, each time I have complained about my wife not being recognized by the passenger seat. She weighs 100 pounds, and I’m told that the weight limit is 65. On the latest visit they replaced the passenger seat and told me if it still does it, then it is a design flaw, and I’ll have to deal with it. Don’t find this acceptable as it affects my wife’s safety, and would like the manufacturer to rectify the issues of the airbag will function correctly.
Additional Notes:
My vehicle has been a service seven times, each time I have complained about my wife not being recognized by the passenger seat. She weighs 100 pounds, and I’m told that the weight limit is 65. On the latest visit they replaced the passenger seat and told me if it still does it, then it is a design flaw, and I’ll have to deal with it. Don’t find this acceptable as it affects my wife’s safety, and would like the manufacturer to rectify the issues of the airbag will function correctly.
Mfg Campaign: 11613362
Recall Date: Sep 8, 2024
Rivian Automotive, Llc
Defect Description:
SEATS
Potential Consequences:
My vehicle has been a service seven times, each time I have complained about my wife not being recognized by the passenger seat. She weighs 100 pounds, and I’m told that the weight limit is 65. On the latest visit they replaced the passenger seat and told me if it still does it, then it is a design flaw, and I’ll have to deal with it. Don’t find this acceptable as it affects my wife’s safety, and would like the manufacturer to rectify the issues of the airbag will function correctly.
Corrective Action:
My vehicle has been a service seven times, each time I have complained about my wife not being recognized by the passenger seat. She weighs 100 pounds, and I’m told that the weight limit is 65. On the latest visit they replaced the passenger seat and told me if it still does it, then it is a design flaw, and I’ll have to deal with it. Don’t find this acceptable as it affects my wife’s safety, and would like the manufacturer to rectify the issues of the airbag will function correctly.
Additional Notes:
My vehicle has been a service seven times, each time I have complained about my wife not being recognized by the passenger seat. She weighs 100 pounds, and I’m told that the weight limit is 65. On the latest visit they replaced the passenger seat and told me if it still does it, then it is a design flaw, and I’ll have to deal with it. Don’t find this acceptable as it affects my wife’s safety, and would like the manufacturer to rectify the issues of the airbag will function correctly.
Mfg Campaign: 11613362
Recall Date: Sep 8, 2024
Rivian Automotive, Llc
Defect Description:
SEATS
Potential Consequences:
The 15mm nut securing the 2nd row seat track, behind the passenger front seat, was not secure and the seat track moved in all directions by several millimeters. The nut was stripped and could not be tightened. This manufacturing defect was repaired by Rivian. However, given the ongoing quality issues with this Rivian, I would speculate that other safety related defects have yet to be discovered.
Corrective Action:
The 15mm nut securing the 2nd row seat track, behind the passenger front seat, was not secure and the seat track moved in all directions by several millimeters. The nut was stripped and could not be tightened. This manufacturing defect was repaired by Rivian. However, given the ongoing quality issues with this Rivian, I would speculate that other safety related defects have yet to be discovered.
Additional Notes:
The 15mm nut securing the 2nd row seat track, behind the passenger front seat, was not secure and the seat track moved in all directions by several millimeters. The nut was stripped and could not be tightened. This manufacturing defect was repaired by Rivian. However, given the ongoing quality issues with this Rivian, I would speculate that other safety related defects have yet to be discovered.
Mfg Campaign: 11611332
Recall Date: Aug 28, 2024
Rivian Automotive, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error". a car with this much power should not be accidentally able to be put into launch mode. Vehicle enters a parking lot area at approximately 6:38 PM PST as vehicle speed is reduced and steering is consistent with parking lot maneuvers. Vehicle proceeds to travel at speeds below 15 mph. At approximately 6:40 PM PST the vehicle beings to turn left, then right while traveling at speeds below 7 mph. At this time, the steering wheel is returned to a centered position when the accelerator pedal is depressed to 98% application. Accelerator pedal and brake pedal are depressed simultaneously again as the vehicle comes into contact with another vehicle. Vehicle comes to a complete stop at 6:40:48 PM PST and remains in Drive. Vehicle remains in Drive and does not move for almost 8 minutes until vehicle is shifted into Reverse then Park at approximately 6:48:18 PM PST.
Corrective Action:
Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error". a car with this much power should not be accidentally able to be put into launch mode. Vehicle enters a parking lot area at approximately 6:38 PM PST as vehicle speed is reduced and steering is consistent with parking lot maneuvers. Vehicle proceeds to travel at speeds below 15 mph. At approximately 6:40 PM PST the vehicle beings to turn left, then right while traveling at speeds below 7 mph. At this time, the steering wheel is returned to a centered position when the accelerator pedal is depressed to 98% application. Accelerator pedal and brake pedal are depressed simultaneously again as the vehicle comes into contact with another vehicle. Vehicle comes to a complete stop at 6:40:48 PM PST and remains in Drive. Vehicle remains in Drive and does not move for almost 8 minutes until vehicle is shifted into Reverse then Park at approximately 6:48:18 PM PST.
Additional Notes:
Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error". a car with this much power should not be accidentally able to be put into launch mode. Vehicle enters a parking lot area at approximately 6:38 PM PST as vehicle speed is reduced and steering is consistent with parking lot maneuvers. Vehicle proceeds to travel at speeds below 15 mph. At approximately 6:40 PM PST the vehicle beings to turn left, then right while traveling at speeds below 7 mph. At this time, the steering wheel is returned to a centered position when the accelerator pedal is depressed to 98% application. Accelerator pedal and brake pedal are depressed simultaneously again as the vehicle comes into contact with another vehicle. Vehicle comes to a complete stop at 6:40:48 PM PST and remains in Drive. Vehicle remains in Drive and does not move for almost 8 minutes until vehicle is shifted into Reverse then Park at approximately 6:48:18 PM PST.
Mfg Campaign: 11610095
Recall Date: Aug 21, 2024
Rivian Automotive, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error". a car with this much power should not be accidentally able to be put into launch mode. Vehicle enters a parking lot area at approximately 6:38 PM PST as vehicle speed is reduced and steering is consistent with parking lot maneuvers. Vehicle proceeds to travel at speeds below 15 mph. At approximately 6:40 PM PST the vehicle beings to turn left, then right while traveling at speeds below 7 mph. At this time, the steering wheel is returned to a centered position when the accelerator pedal is depressed to 98% application. Accelerator pedal and brake pedal are depressed simultaneously again as the vehicle comes into contact with another vehicle. Vehicle comes to a complete stop at 6:40:48 PM PST and remains in Drive. Vehicle remains in Drive and does not move for almost 8 minutes until vehicle is shifted into Reverse then Park at approximately 6:48:18 PM PST.
Corrective Action:
Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error". a car with this much power should not be accidentally able to be put into launch mode. Vehicle enters a parking lot area at approximately 6:38 PM PST as vehicle speed is reduced and steering is consistent with parking lot maneuvers. Vehicle proceeds to travel at speeds below 15 mph. At approximately 6:40 PM PST the vehicle beings to turn left, then right while traveling at speeds below 7 mph. At this time, the steering wheel is returned to a centered position when the accelerator pedal is depressed to 98% application. Accelerator pedal and brake pedal are depressed simultaneously again as the vehicle comes into contact with another vehicle. Vehicle comes to a complete stop at 6:40:48 PM PST and remains in Drive. Vehicle remains in Drive and does not move for almost 8 minutes until vehicle is shifted into Reverse then Park at approximately 6:48:18 PM PST.
Additional Notes:
Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error". a car with this much power should not be accidentally able to be put into launch mode. Vehicle enters a parking lot area at approximately 6:38 PM PST as vehicle speed is reduced and steering is consistent with parking lot maneuvers. Vehicle proceeds to travel at speeds below 15 mph. At approximately 6:40 PM PST the vehicle beings to turn left, then right while traveling at speeds below 7 mph. At this time, the steering wheel is returned to a centered position when the accelerator pedal is depressed to 98% application. Accelerator pedal and brake pedal are depressed simultaneously again as the vehicle comes into contact with another vehicle. Vehicle comes to a complete stop at 6:40:48 PM PST and remains in Drive. Vehicle remains in Drive and does not move for almost 8 minutes until vehicle is shifted into Reverse then Park at approximately 6:48:18 PM PST.
Mfg Campaign: 11610095
Recall Date: Aug 21, 2024
Rivian Automotive, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error". a car with this much power should not be accidentally able to be put into launch mode. Vehicle enters a parking lot area at approximately 6:38 PM PST as vehicle speed is reduced and steering is consistent with parking lot maneuvers. Vehicle proceeds to travel at speeds below 15 mph. At approximately 6:40 PM PST the vehicle beings to turn left, then right while traveling at speeds below 7 mph. At this time, the steering wheel is returned to a centered position when the accelerator pedal is depressed to 98% application. Accelerator pedal and brake pedal are depressed simultaneously again as the vehicle comes into contact with another vehicle. Vehicle comes to a complete stop at 6:40:48 PM PST and remains in Drive. Vehicle remains in Drive and does not move for almost 8 minutes until vehicle is shifted into Reverse then Park at approximately 6:48:18 PM PST.
Corrective Action:
Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error". a car with this much power should not be accidentally able to be put into launch mode. Vehicle enters a parking lot area at approximately 6:38 PM PST as vehicle speed is reduced and steering is consistent with parking lot maneuvers. Vehicle proceeds to travel at speeds below 15 mph. At approximately 6:40 PM PST the vehicle beings to turn left, then right while traveling at speeds below 7 mph. At this time, the steering wheel is returned to a centered position when the accelerator pedal is depressed to 98% application. Accelerator pedal and brake pedal are depressed simultaneously again as the vehicle comes into contact with another vehicle. Vehicle comes to a complete stop at 6:40:48 PM PST and remains in Drive. Vehicle remains in Drive and does not move for almost 8 minutes until vehicle is shifted into Reverse then Park at approximately 6:48:18 PM PST.
Additional Notes:
Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error". a car with this much power should not be accidentally able to be put into launch mode. Vehicle enters a parking lot area at approximately 6:38 PM PST as vehicle speed is reduced and steering is consistent with parking lot maneuvers. Vehicle proceeds to travel at speeds below 15 mph. At approximately 6:40 PM PST the vehicle beings to turn left, then right while traveling at speeds below 7 mph. At this time, the steering wheel is returned to a centered position when the accelerator pedal is depressed to 98% application. Accelerator pedal and brake pedal are depressed simultaneously again as the vehicle comes into contact with another vehicle. Vehicle comes to a complete stop at 6:40:48 PM PST and remains in Drive. Vehicle remains in Drive and does not move for almost 8 minutes until vehicle is shifted into Reverse then Park at approximately 6:48:18 PM PST.
Mfg Campaign: 11610095
Recall Date: Aug 21, 2024
Rivian Automotive, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle stopped working while driving. It completely shut off even though I had 250 miles of range available. It looked up the rear wheels and came to a very harsh stop. It was immobilized and even with a hard reset it didn’t come back to life.
Corrective Action:
Vehicle stopped working while driving. It completely shut off even though I had 250 miles of range available. It looked up the rear wheels and came to a very harsh stop. It was immobilized and even with a hard reset it didn’t come back to life.
Additional Notes:
Vehicle stopped working while driving. It completely shut off even though I had 250 miles of range available. It looked up the rear wheels and came to a very harsh stop. It was immobilized and even with a hard reset it didn’t come back to life.
Mfg Campaign: 11597868
Recall Date: Jul 1, 2024
Rivian Automotive, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The horn is so quiet that when I was driving on the highway at 65 mph, someone changed lanes without looking. I tried to use the horn, but it was so soft that neither the other driver nor I could hear it, which nearly caused a major accident. I’ve spoken to other owners who have also noticed this issue. This could also be dangerous for pedestrians in case of a wrong crossing, as the horn may not be loud enough to alert them.
Corrective Action:
The horn is so quiet that when I was driving on the highway at 65 mph, someone changed lanes without looking. I tried to use the horn, but it was so soft that neither the other driver nor I could hear it, which nearly caused a major accident. I’ve spoken to other owners who have also noticed this issue. This could also be dangerous for pedestrians in case of a wrong crossing, as the horn may not be loud enough to alert them.
Additional Notes:
The horn is so quiet that when I was driving on the highway at 65 mph, someone changed lanes without looking. I tried to use the horn, but it was so soft that neither the other driver nor I could hear it, which nearly caused a major accident. I’ve spoken to other owners who have also noticed this issue. This could also be dangerous for pedestrians in case of a wrong crossing, as the horn may not be loud enough to alert them.
Mfg Campaign: 11595164
Recall Date: Jun 18, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury