RIVIAN EDV 2023

Complete listing of complaints and recalls for this vehicle

7
Complaints
1
Recalls

Complaints & Recalls

7 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Rivian Automotive, Llc
NHTSA Campaign: 24V367000 SAFETY RECALL
2.3K Vehicles Affected
Recall Date: May 23, 2024
Safety Issue:

Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."

Potential Risk:
Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
FREE Recall Solution:
Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RIVIAN dealer to schedule your FREE recall repair.
Manufacturer: RIVIAN
Mfg Campaign: FSAM-1445
Notice Date: Jun 28, 2024
Recall Date: May 23, 2024

Consumer Complaints

7 Complaints
Rivian Automotive, Llc
Campaign: 11677604 Other
Jul 31, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by Rivian service. This is the third different vehicle in the last 30 days that this part has failed in the exact same manner.

Corrective Action:

The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by Rivian service. This is the third different vehicle in the last 30 days that this part has failed in the exact same manner.

Additional Notes:

The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by Rivian service. This is the third different vehicle in the last 30 days that this part has failed in the exact same manner.

Manufacturer: RIVIAN
Mfg Campaign: 11677604
Notice Date: Jul 31, 2025
Recall Date: Jul 31, 2025
Rivian Automotive, Llc
Campaign: 11677610 Other
Jul 31, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

A braided steel cable that anchors the driver seatbelt harness to the seat broke during operation. The steel cable was completely severed, leaving the driver no loner restrained in the event of a collision. This is the second vehicle this month that has experienced the exact same failure.

Corrective Action:

A braided steel cable that anchors the driver seatbelt harness to the seat broke during operation. The steel cable was completely severed, leaving the driver no loner restrained in the event of a collision. This is the second vehicle this month that has experienced the exact same failure.

Additional Notes:

A braided steel cable that anchors the driver seatbelt harness to the seat broke during operation. The steel cable was completely severed, leaving the driver no loner restrained in the event of a collision. This is the second vehicle this month that has experienced the exact same failure.

Manufacturer: RIVIAN
Mfg Campaign: 11677610
Notice Date: Jul 31, 2025
Recall Date: Jul 31, 2025
Rivian Automotive, Llc
Campaign: 11677613 Other
Jul 31, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

The metal braided steel cable that anchors the seatbelt harness to the driver seat broke in half during operation. This severed cable left the driver unrestrained in the event of a collision.

Corrective Action:

The metal braided steel cable that anchors the seatbelt harness to the driver seat broke in half during operation. This severed cable left the driver unrestrained in the event of a collision.

Additional Notes:

The metal braided steel cable that anchors the seatbelt harness to the driver seat broke in half during operation. This severed cable left the driver unrestrained in the event of a collision.

Manufacturer: RIVIAN
Mfg Campaign: 11677613
Notice Date: Jul 31, 2025
Recall Date: Jul 31, 2025
Rivian Automotive, Llc
Campaign: 11677616 Other
Jul 31, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

A metal braided cable used as the seatbelt pretensioner broke in half during operation. This cable is what anchors the drivers seatbelt harness to the seat. This left the driver unrestrained in the event of a collision. The broken part was replaced by Rivian service.

Corrective Action:

A metal braided cable used as the seatbelt pretensioner broke in half during operation. This cable is what anchors the drivers seatbelt harness to the seat. This left the driver unrestrained in the event of a collision. The broken part was replaced by Rivian service.

Additional Notes:

A metal braided cable used as the seatbelt pretensioner broke in half during operation. This cable is what anchors the drivers seatbelt harness to the seat. This left the driver unrestrained in the event of a collision. The broken part was replaced by Rivian service.

Manufacturer: RIVIAN
Mfg Campaign: 11677616
Notice Date: Jul 31, 2025
Recall Date: Jul 31, 2025
Rivian Automotive, Llc
Campaign: 11631659 Other
Dec 19, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

I lease 36 of these vehicles and at least 50% have had issues with the Shifter. The shifter (putting the vehicle into D, R, or any other position) will fail unexpectedly. It is not broken or seems to have any visible damage. It will leave the vehicle stranded anywhere in the middle of the road, highway, parking lot, etc. When 50% of the vehicles and counting have the same issue then is a manufacturing issue that should be covered under warranty. This has been escalated to Rivian and their position is that they fail for excessive force. This is NOT true and they are putting peoples lives in danger.

Corrective Action:

I lease 36 of these vehicles and at least 50% have had issues with the Shifter. The shifter (putting the vehicle into D, R, or any other position) will fail unexpectedly. It is not broken or seems to have any visible damage. It will leave the vehicle stranded anywhere in the middle of the road, highway, parking lot, etc. When 50% of the vehicles and counting have the same issue then is a manufacturing issue that should be covered under warranty. This has been escalated to Rivian and their position is that they fail for excessive force. This is NOT true and they are putting peoples lives in danger.

Additional Notes:

I lease 36 of these vehicles and at least 50% have had issues with the Shifter. The shifter (putting the vehicle into D, R, or any other position) will fail unexpectedly. It is not broken or seems to have any visible damage. It will leave the vehicle stranded anywhere in the middle of the road, highway, parking lot, etc. When 50% of the vehicles and counting have the same issue then is a manufacturing issue that should be covered under warranty. This has been escalated to Rivian and their position is that they fail for excessive force. This is NOT true and they are putting peoples lives in danger.

Manufacturer: RIVIAN
Mfg Campaign: 11631659
Notice Date: Dec 19, 2024
Recall Date: Dec 19, 2024
Rivian Automotive, Llc
Campaign: 11590929 Other
May 27, 2024
Defect Description:

STEERING

Potential Consequences:

The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.

Corrective Action:

The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.

Additional Notes:

The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.

Manufacturer: RIVIAN
Mfg Campaign: 11590929
Notice Date: May 27, 2024
Recall Date: May 27, 2024
Rivian Automotive, Llc
Campaign: 11590929 Other
May 27, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.

Corrective Action:

The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.

Additional Notes:

The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.

Manufacturer: RIVIAN
Mfg Campaign: 11590929
Notice Date: May 27, 2024
Recall Date: May 27, 2024

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