RIVIAN EDV 2022

Complete listing of complaints and recalls for this vehicle

4
Complaints
2
Recalls

Complaints & Recalls

4 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Rivian Automotive, Llc
NHTSA Campaign: 22V744000 SAFETY RECALL
12.2K Vehicles Affected
Recall Date: Oct 6, 2022
Safety Issue:

Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T, R1S, and EDV vehicles. The fastener connecting the front upper control arm and steering knuckle may have been improperly tightened.

Potential Risk:
A loose steering knuckle fastener could separate, causing a loss of vehicle control and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and, as necessary, tighten the steering knuckle fastener, free of charge. Owner notification letters were mailed November 11, 2022. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 997.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RIVIAN dealer to schedule your FREE recall repair.
Manufacturer: RIVIAN
Mfg Campaign: FSAM 997
Notice Date: Nov 11, 2022
Recall Date: Oct 6, 2022

Consumer Complaints

4 Complaints
Rivian Automotive, Llc
Campaign: 11673844 Other
Jul 15, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

During normal operation of the this vehicle, the seatbelt pretensioner cable snapped when the driver attempted to buckle the seatbelt. This is where the lap belt portion is attached to the seat. The cable is frayed and breaks. This same defect has occurred on 5 of our 34 vehicles of the same make and model in the last 12 months. The manufacturer has replaced the first four failures and advised that we need to pay for the repair. This is a Rivian produced Amazon delivery vehicle. Online forums show this being reported by Amazon drivers throughout the country, so it is not an isolated incident. If this cable were to break during an accident, the occupant would no longer be restrained by the seatbelt. The manufacturer has advised us that this is the result of seatbelt misuse, the part is being stressed by drivers sitting on the seatbelt. I find it hard to believe that a component designed to withstand extreme g-force pressure would be damaged from a 180 pound person sitting on it. There must be some flaw in the material, workmanship, or design.

Corrective Action:

During normal operation of the this vehicle, the seatbelt pretensioner cable snapped when the driver attempted to buckle the seatbelt. This is where the lap belt portion is attached to the seat. The cable is frayed and breaks. This same defect has occurred on 5 of our 34 vehicles of the same make and model in the last 12 months. The manufacturer has replaced the first four failures and advised that we need to pay for the repair. This is a Rivian produced Amazon delivery vehicle. Online forums show this being reported by Amazon drivers throughout the country, so it is not an isolated incident. If this cable were to break during an accident, the occupant would no longer be restrained by the seatbelt. The manufacturer has advised us that this is the result of seatbelt misuse, the part is being stressed by drivers sitting on the seatbelt. I find it hard to believe that a component designed to withstand extreme g-force pressure would be damaged from a 180 pound person sitting on it. There must be some flaw in the material, workmanship, or design.

Additional Notes:

During normal operation of the this vehicle, the seatbelt pretensioner cable snapped when the driver attempted to buckle the seatbelt. This is where the lap belt portion is attached to the seat. The cable is frayed and breaks. This same defect has occurred on 5 of our 34 vehicles of the same make and model in the last 12 months. The manufacturer has replaced the first four failures and advised that we need to pay for the repair. This is a Rivian produced Amazon delivery vehicle. Online forums show this being reported by Amazon drivers throughout the country, so it is not an isolated incident. If this cable were to break during an accident, the occupant would no longer be restrained by the seatbelt. The manufacturer has advised us that this is the result of seatbelt misuse, the part is being stressed by drivers sitting on the seatbelt. I find it hard to believe that a component designed to withstand extreme g-force pressure would be damaged from a 180 pound person sitting on it. There must be some flaw in the material, workmanship, or design.

Manufacturer: RIVIAN
Mfg Campaign: 11673844
Notice Date: Jul 15, 2025
Recall Date: Jul 15, 2025
Rivian Automotive, Llc
Campaign: 11589630 Other
May 20, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

We have a fleet of these Rivian delivery vehicles and they all have the same issue: the shift lever is made of inferior materials and insufficiently designed. The operator manipulates the shift lever to place the vehicle in drive and the lever breaks off. The vehicle is then stuck in gear and cannot be shifted. This is causing near miss incidents due to the operator being unable to safely control the vehicle. Example: operator places the vehicle in "D" to drive forward but is then unable to place the vehicle in "R" to reverse backward, or to place the vehicle in "P" to park. There are no warnings or indications that the failure is about to occur. These units have been inspected by the manufacturer and their representatives but they refuse to address the concern and prefer to instead charge the owner/operator for replacement of the defective part.

Corrective Action:

We have a fleet of these Rivian delivery vehicles and they all have the same issue: the shift lever is made of inferior materials and insufficiently designed. The operator manipulates the shift lever to place the vehicle in drive and the lever breaks off. The vehicle is then stuck in gear and cannot be shifted. This is causing near miss incidents due to the operator being unable to safely control the vehicle. Example: operator places the vehicle in "D" to drive forward but is then unable to place the vehicle in "R" to reverse backward, or to place the vehicle in "P" to park. There are no warnings or indications that the failure is about to occur. These units have been inspected by the manufacturer and their representatives but they refuse to address the concern and prefer to instead charge the owner/operator for replacement of the defective part.

Additional Notes:

We have a fleet of these Rivian delivery vehicles and they all have the same issue: the shift lever is made of inferior materials and insufficiently designed. The operator manipulates the shift lever to place the vehicle in drive and the lever breaks off. The vehicle is then stuck in gear and cannot be shifted. This is causing near miss incidents due to the operator being unable to safely control the vehicle. Example: operator places the vehicle in "D" to drive forward but is then unable to place the vehicle in "R" to reverse backward, or to place the vehicle in "P" to park. There are no warnings or indications that the failure is about to occur. These units have been inspected by the manufacturer and their representatives but they refuse to address the concern and prefer to instead charge the owner/operator for replacement of the defective part.

Manufacturer: RIVIAN
Mfg Campaign: 11589630
Notice Date: May 20, 2024
Recall Date: May 20, 2024
Rivian Automotive, Llc
Campaign: 11508793 Other
Feb 23, 2023
Defect Description:

AIR BAGS

Potential Consequences:

The new Amazon Rivian EDV vans lack passenger-side airbags. Amazon is requiring Driver Trainers to sit in the passenger "jump seat" for 3+ hours a day for on-the-road training tests. The government requires front airbags for both the driver & passenger, yet Amazon is requiring Driver Trainers to sit in a seat without proper safety protections. The van also has a blue metal pole in front of the passenger seat that people could hit their heads on, and there is a hard surface behind the head that could be hit during whiplash. If the government requires front airbags, how can Amazon require it's employees to sit a vehicle without them? The official Rivian EDV operating guide PDF is attached here which confirms the lack of passenger-side safety features & airbags. Amazon claims that safety is their #1 priority, yet they are not providing basic safety for their Driver Trainers.

Corrective Action:

The new Amazon Rivian EDV vans lack passenger-side airbags. Amazon is requiring Driver Trainers to sit in the passenger "jump seat" for 3+ hours a day for on-the-road training tests. The government requires front airbags for both the driver & passenger, yet Amazon is requiring Driver Trainers to sit in a seat without proper safety protections. The van also has a blue metal pole in front of the passenger seat that people could hit their heads on, and there is a hard surface behind the head that could be hit during whiplash. If the government requires front airbags, how can Amazon require it's employees to sit a vehicle without them? The official Rivian EDV operating guide PDF is attached here which confirms the lack of passenger-side safety features & airbags. Amazon claims that safety is their #1 priority, yet they are not providing basic safety for their Driver Trainers.

Additional Notes:

The new Amazon Rivian EDV vans lack passenger-side airbags. Amazon is requiring Driver Trainers to sit in the passenger "jump seat" for 3+ hours a day for on-the-road training tests. The government requires front airbags for both the driver & passenger, yet Amazon is requiring Driver Trainers to sit in a seat without proper safety protections. The van also has a blue metal pole in front of the passenger seat that people could hit their heads on, and there is a hard surface behind the head that could be hit during whiplash. If the government requires front airbags, how can Amazon require it's employees to sit a vehicle without them? The official Rivian EDV operating guide PDF is attached here which confirms the lack of passenger-side safety features & airbags. Amazon claims that safety is their #1 priority, yet they are not providing basic safety for their Driver Trainers.

Manufacturer: RIVIAN
Mfg Campaign: 11508793
Notice Date: Feb 23, 2023
Recall Date: Feb 23, 2023
Rivian Automotive, Llc
Campaign: 11508793 Other
Feb 23, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The new Amazon Rivian EDV vans lack passenger-side airbags. Amazon is requiring Driver Trainers to sit in the passenger "jump seat" for 3+ hours a day for on-the-road training tests. The government requires front airbags for both the driver & passenger, yet Amazon is requiring Driver Trainers to sit in a seat without proper safety protections. The van also has a blue metal pole in front of the passenger seat that people could hit their heads on, and there is a hard surface behind the head that could be hit during whiplash. If the government requires front airbags, how can Amazon require it's employees to sit a vehicle without them? The official Rivian EDV operating guide PDF is attached here which confirms the lack of passenger-side safety features & airbags. Amazon claims that safety is their #1 priority, yet they are not providing basic safety for their Driver Trainers.

Corrective Action:

The new Amazon Rivian EDV vans lack passenger-side airbags. Amazon is requiring Driver Trainers to sit in the passenger "jump seat" for 3+ hours a day for on-the-road training tests. The government requires front airbags for both the driver & passenger, yet Amazon is requiring Driver Trainers to sit in a seat without proper safety protections. The van also has a blue metal pole in front of the passenger seat that people could hit their heads on, and there is a hard surface behind the head that could be hit during whiplash. If the government requires front airbags, how can Amazon require it's employees to sit a vehicle without them? The official Rivian EDV operating guide PDF is attached here which confirms the lack of passenger-side safety features & airbags. Amazon claims that safety is their #1 priority, yet they are not providing basic safety for their Driver Trainers.

Additional Notes:

The new Amazon Rivian EDV vans lack passenger-side airbags. Amazon is requiring Driver Trainers to sit in the passenger "jump seat" for 3+ hours a day for on-the-road training tests. The government requires front airbags for both the driver & passenger, yet Amazon is requiring Driver Trainers to sit in a seat without proper safety protections. The van also has a blue metal pole in front of the passenger seat that people could hit their heads on, and there is a hard surface behind the head that could be hit during whiplash. If the government requires front airbags, how can Amazon require it's employees to sit a vehicle without them? The official Rivian EDV operating guide PDF is attached here which confirms the lack of passenger-side safety features & airbags. Amazon claims that safety is their #1 priority, yet they are not providing basic safety for their Driver Trainers.

Manufacturer: RIVIAN
Mfg Campaign: 11508793
Notice Date: Feb 23, 2023
Recall Date: Feb 23, 2023

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

Recent Articles
Jeep Grand Cherokee Head Restraint Problem

Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...

Aug 1, 2025
Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape

If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...

Jul 28, 2025
Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles

If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...

Jul 24, 2025