RIVERSIDE INTREPID 2020 Complaints

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Riverside Rv

NHTSA Campaign: 19V920000 SAFETY RECALL

189 Vehicles Affected

Recall Date: Dec 23, 2019

Safety Issue:

Riverside RV (Riverside) is recalling certain 2020 Intrepid recreational trailers. The stove top flame may invert to below the stove top when the furnace engages.

Potential Risk:

If the stove flame inverts when the furnace engages, it can increase the risk of a fire.

FREE Recall Solution:

Riverside will notify owners, and dealers will install a panel to shut off air flow between furnace and stove, as necessary, free of charge. The recall began January 8, 2020. Owners may contact Riverside customer 1-260-499-4511.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RIVERSIDE dealer to schedule your FREE recall repair.

Manufacturer: RIVERSIDE

Notice Date: Jan 8, 2020
Recall Date: Dec 23, 2019

Consumer Complaints

1 Complaint

Riverside Travel Trailer, Inc.

Campaign: 11331386 Other

Jun 29, 2020

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

NOTHING WENT WRONG YET!! BUT THE DIODE AT THE CONVERTER WILL CAUSE A SLOW BURN EFFECT THAT CAN START A FIRE ON THE 120 VOLT LINE WHEN CONVERTING TOO 12 VOLTAGE THE DIODE SHOULD NEVER BE USED LIKE THIS THE DIODE SHOULD ONLY BE USED TO COVERT FROM 120 VOLT TO 12 VOLT AT THE LOWEST POSSIBLE POWER OR WATTAGE LIKE AT AN IGNITOR THE POWER/WATTAGE AT THE CONVERTER IS TO HIGH YOU MUST ISOLATE THE 120 VOLT SYSTEM FROM THE DC SYSTEM AND RUN SEPARATE THEN USE MULTIPLE DIODES TO MAKE THE POWER/WATTAGE FOR THE SOURCE THAT IS WHY YOU HAVE FIRES IN TRAILERS, SO PLEASE RECALL ALL TRAILERS THAT HAVE THESE 120 VOLT TO 12 VOLT CONVERTERS. I'M TELLING YOU THE HEAT FACTOR IS TO HIGH/HOT!!!! ESPECIALLY WHEN THE BATTERIES DON'T GET DISCONNECTED WHEN USING THE 120 VOLT HOOK UP AT THE SAME TIME, BECAUSE MOST PEOPLE DON'T EVEN KNOW THE DIFFERENCE ON DISCONNECTING EACH SYSTEM IT WAS STATIONARY. I HAVE ALSO NOTED THAT A LOW VOLTAGE DISCONNECT SWITCH ON ONE POLE DOESN'T SOLVE THIS PROBLEM BECAUSE THE COMMON STILL DRAWS TO THE 120 VOLT SYSTEM WHICH CAUSES AN OVER CURRENT THROUGH THE GROUND AND CAUSES A FIRE. CALL ME AT [XXX] I HAVE A SOLUTION!!!*DT REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*JB

Corrective Action:

Additional Notes:

Manufacturer: RIVERSIDE
Mfg Campaign: 11331386

Notice Date: Jun 29, 2020
Recall Date: Jun 29, 2020

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