Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Catalina, Cross Trail, Pursuit, Sportscoach, East to West Della Terra, Silver Lake, Forest River Forester, FR3, Sunseeker, Wildwood, 2022 Coachmen Adrenaline, Apex, Brookstone, Chaparral, Chapparral Lite, Clipper, Freedom Express, Independence Trail, Mirada, Spirit, Viking, Work and Play, East to West Ahara, Tandara, Forest River Aurora, Cardinal, Cedar Creek, Cherokee, Flagstaff, Georgetown, Ibex, Impression, Ozark, Puma, R-Pod, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Shockwave, Sierra, Solera, Stealth, Stealth Evo, Surveyor, Vengeance, Vibe, Wildcat, XLR Toyhauler, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Tracer, Shasta Oasis, and Phoenix fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1532
Recall Date: Jul 29, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022 Prime Time Avenger, Crusader, Lacrosse, Ozark, Tracer, Sanibel, East to West Della Terra, Silverlake, Forest River Cherokee, Flagstaff, IBEX, RPod, Rockwood, Salem, Sierra, Sandpiper, and Wildwood fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-1532
Recall Date: Jul 8, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Coachmen Adrenaline, Apex, Catalina, Freedom Express, Spirit, East to West Alta, Della Terra, Silver Lake, Forest River Cedar Creek, Cherokee, Columbus, Flagstaff, Impression, Ozark, Rockwood, Sabre, Salem, Sandstorm, Shockwave, Stealth, Stealth Evo, Vengeance, Vibe, Wildwood, XLR Toyhauler, Palomino Puma, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Shasta Oasis, 2022 Coachmen Cross Trail, Prism, Forest River Aurora, Rainier, Wildcat, Work and Play, Prime Time Tracer, 2021-2023 Coachmen Leprechaun, and 2022-2023 Coachmen Freelander fifth wheel and travel trailer recreational vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1501
Recall Date: Apr 13, 2022
Consumer Complaints
3 ComplaintsForest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The axels on our brand new 2022 Prime Time Tracer is completely bent. We have taken the TT to 2 locations within 2-3 hours of our home. When we got home from the last (2nd) trip, we noticed that the tires were shot- the wires were showing on both back tires. The dealership (TOPPERS, Waller, TX)- wanted us to DRIVE the TT to them for assessment but this is unsafe so we found a mechanic close by and dropped it off there for review. The mechanic at C&D in Pasadena, TX determined that the axels were undersized and unsafe for our travel trailer. He recommended replacing the axels, breaks, drums, wheels, and bearings considering we need a larger axel to safely transport our travel trailer. The mechanic from C&D is available to discuss the issue if necessary. How was your safety or the safety of others put at risk? Yes- with a undersized and bent axel, the tires were wearing rapidly and could lead to a blowout and vehicle accident which could be life threatening. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it has. C&D RV service Center- 2311 Preston Ave. Pasadena TX, 77503. Tel:713-534-6304 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet- still finding out how to safely transport the travel trailer an hour away from our house without putting our life in danger. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Hastened tire wearing was apparent after 450 miles.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The axels on our brand new 2022 Prime Time Tracer is completely bent. We have taken the TT to 2 locations within 2-3 hours of our home. When we got home from the last (2nd) trip, we noticed that the tires were shot- the wires were showing on both back tires. The dealership (TOPPERS, Waller, TX)- wanted us to DRIVE the TT to them for assessment but this is unsafe so we found a mechanic close by and dropped it off there for review. The mechanic at C&D in Pasadena, TX determined that the axels were undersized and unsafe for our travel trailer. He recommended replacing the axels, breaks, drums, wheels, and bearings considering we need a larger axel to safely transport our travel trailer. The mechanic from C&D is available to discuss the issue if necessary. How was your safety or the safety of others put at risk? Yes- with a undersized and bent axel, the tires were wearing rapidly and could lead to a blowout and vehicle accident which could be life threatening. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it has. C&D RV service Center- 2311 Preston Ave. Pasadena TX, 77503. Tel:713-534-6304 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet- still finding out how to safely transport the travel trailer an hour away from our house without putting our life in danger. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Hastened tire wearing was apparent after 450 miles.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The axels on our brand new 2022 Prime Time Tracer is completely bent. We have taken the TT to 2 locations within 2-3 hours of our home. When we got home from the last (2nd) trip, we noticed that the tires were shot- the wires were showing on both back tires. The dealership (TOPPERS, Waller, TX)- wanted us to DRIVE the TT to them for assessment but this is unsafe so we found a mechanic close by and dropped it off there for review. The mechanic at C&D in Pasadena, TX determined that the axels were undersized and unsafe for our travel trailer. He recommended replacing the axels, breaks, drums, wheels, and bearings considering we need a larger axel to safely transport our travel trailer. The mechanic from C&D is available to discuss the issue if necessary. How was your safety or the safety of others put at risk? Yes- with a undersized and bent axel, the tires were wearing rapidly and could lead to a blowout and vehicle accident which could be life threatening. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it has. C&D RV service Center- 2311 Preston Ave. Pasadena TX, 77503. Tel:713-534-6304 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet- still finding out how to safely transport the travel trailer an hour away from our house without putting our life in danger. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Hastened tire wearing was apparent after 450 miles.
Mfg Campaign: 11463208
Recall Date: May 3, 2022
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The axels on our brand new 2022 Prime Time Tracer is completely bent. We have taken the TT to 2 locations within 2-3 hours of our home. When we got home from the last (2nd) trip, we noticed that the tires were shot- the wires were showing on both back tires. The dealership (TOPPERS, Waller, TX)- wanted us to DRIVE the TT to them for assessment but this is unsafe so we found a mechanic close by and dropped it off there for review. The mechanic at C&D in Pasadena, TX determined that the axels were undersized and unsafe for our travel trailer. He recommended replacing the axels, breaks, drums, wheels, and bearings considering we need a larger axel to safely transport our travel trailer. The mechanic from C&D is available to discuss the issue if necessary. How was your safety or the safety of others put at risk? Yes- with a undersized and bent axel, the tires were wearing rapidly and could lead to a blowout and vehicle accident which could be life threatening. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it has. C&D RV service Center- 2311 Preston Ave. Pasadena TX, 77503. Tel:713-534-6304 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet- still finding out how to safely transport the travel trailer an hour away from our house without putting our life in danger. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Hastened tire wearing was apparent after 450 miles.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The axels on our brand new 2022 Prime Time Tracer is completely bent. We have taken the TT to 2 locations within 2-3 hours of our home. When we got home from the last (2nd) trip, we noticed that the tires were shot- the wires were showing on both back tires. The dealership (TOPPERS, Waller, TX)- wanted us to DRIVE the TT to them for assessment but this is unsafe so we found a mechanic close by and dropped it off there for review. The mechanic at C&D in Pasadena, TX determined that the axels were undersized and unsafe for our travel trailer. He recommended replacing the axels, breaks, drums, wheels, and bearings considering we need a larger axel to safely transport our travel trailer. The mechanic from C&D is available to discuss the issue if necessary. How was your safety or the safety of others put at risk? Yes- with a undersized and bent axel, the tires were wearing rapidly and could lead to a blowout and vehicle accident which could be life threatening. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it has. C&D RV service Center- 2311 Preston Ave. Pasadena TX, 77503. Tel:713-534-6304 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet- still finding out how to safely transport the travel trailer an hour away from our house without putting our life in danger. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Hastened tire wearing was apparent after 450 miles.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The axels on our brand new 2022 Prime Time Tracer is completely bent. We have taken the TT to 2 locations within 2-3 hours of our home. When we got home from the last (2nd) trip, we noticed that the tires were shot- the wires were showing on both back tires. The dealership (TOPPERS, Waller, TX)- wanted us to DRIVE the TT to them for assessment but this is unsafe so we found a mechanic close by and dropped it off there for review. The mechanic at C&D in Pasadena, TX determined that the axels were undersized and unsafe for our travel trailer. He recommended replacing the axels, breaks, drums, wheels, and bearings considering we need a larger axel to safely transport our travel trailer. The mechanic from C&D is available to discuss the issue if necessary. How was your safety or the safety of others put at risk? Yes- with a undersized and bent axel, the tires were wearing rapidly and could lead to a blowout and vehicle accident which could be life threatening. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it has. C&D RV service Center- 2311 Preston Ave. Pasadena TX, 77503. Tel:713-534-6304 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet- still finding out how to safely transport the travel trailer an hour away from our house without putting our life in danger. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Hastened tire wearing was apparent after 450 miles.
Mfg Campaign: 11463208
Recall Date: May 3, 2022
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The axels on our brand new 2022 Prime Time Tracer is completely bent. We have taken the TT to 2 locations within 2-3 hours of our home. When we got home from the last (2nd) trip, we noticed that the tires were shot- the wires were showing on both back tires. The dealership (TOPPERS, Waller, TX)- wanted us to DRIVE the TT to them for assessment but this is unsafe so we found a mechanic close by and dropped it off there for review. The mechanic at C&D in Pasadena, TX determined that the axels were undersized and unsafe for our travel trailer. He recommended replacing the axels, breaks, drums, wheels, and bearings considering we need a larger axel to safely transport our travel trailer. The mechanic from C&D is available to discuss the issue if necessary. How was your safety or the safety of others put at risk? Yes- with a undersized and bent axel, the tires were wearing rapidly and could lead to a blowout and vehicle accident which could be life threatening. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it has. C&D RV service Center- 2311 Preston Ave. Pasadena TX, 77503. Tel:713-534-6304 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet- still finding out how to safely transport the travel trailer an hour away from our house without putting our life in danger. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Hastened tire wearing was apparent after 450 miles.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The axels on our brand new 2022 Prime Time Tracer is completely bent. We have taken the TT to 2 locations within 2-3 hours of our home. When we got home from the last (2nd) trip, we noticed that the tires were shot- the wires were showing on both back tires. The dealership (TOPPERS, Waller, TX)- wanted us to DRIVE the TT to them for assessment but this is unsafe so we found a mechanic close by and dropped it off there for review. The mechanic at C&D in Pasadena, TX determined that the axels were undersized and unsafe for our travel trailer. He recommended replacing the axels, breaks, drums, wheels, and bearings considering we need a larger axel to safely transport our travel trailer. The mechanic from C&D is available to discuss the issue if necessary. How was your safety or the safety of others put at risk? Yes- with a undersized and bent axel, the tires were wearing rapidly and could lead to a blowout and vehicle accident which could be life threatening. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it has. C&D RV service Center- 2311 Preston Ave. Pasadena TX, 77503. Tel:713-534-6304 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet- still finding out how to safely transport the travel trailer an hour away from our house without putting our life in danger. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Hastened tire wearing was apparent after 450 miles.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The axels on our brand new 2022 Prime Time Tracer is completely bent. We have taken the TT to 2 locations within 2-3 hours of our home. When we got home from the last (2nd) trip, we noticed that the tires were shot- the wires were showing on both back tires. The dealership (TOPPERS, Waller, TX)- wanted us to DRIVE the TT to them for assessment but this is unsafe so we found a mechanic close by and dropped it off there for review. The mechanic at C&D in Pasadena, TX determined that the axels were undersized and unsafe for our travel trailer. He recommended replacing the axels, breaks, drums, wheels, and bearings considering we need a larger axel to safely transport our travel trailer. The mechanic from C&D is available to discuss the issue if necessary. How was your safety or the safety of others put at risk? Yes- with a undersized and bent axel, the tires were wearing rapidly and could lead to a blowout and vehicle accident which could be life threatening. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes it has. C&D RV service Center- 2311 Preston Ave. Pasadena TX, 77503. Tel:713-534-6304 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet- still finding out how to safely transport the travel trailer an hour away from our house without putting our life in danger. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Hastened tire wearing was apparent after 450 miles.
Mfg Campaign: 11463208
Recall Date: May 3, 2022
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