Array ( [0] => Array ( [CMPLID] => 1035034 [ODINO] => 10561242 [MFR_NAME] => Porsche Cars North America, Inc. [MAKETXT] => PORSCHE [MODELTXT] => CAYENNE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140110 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => FUEL SYSTEM, DIESEL [CITY] => EASTON [STATE] => PA [VIN] => WP1AF2A29EL [DATEA] => 20140123 [LDATE] => 20140123 [MILES] => 4700 [OCCURENCES] => 1 [CDESCR] => THE CAR WOULD NOT START AFTER MULTIPLE ATTEMPTS. THE SUV NEEDED TO BE TOWED TO THE NEAREST DEALERSHIP. THEY SAID THE FUEL GELLED AND RECOMMENDED THAT "I" HAVE THE FUEL STATION PLACE THE 'CORRECT ADDITIVE' TO THE DIESEL FUEL. MY HUSBAND HAS HAD TWO DIESEL VEHICLES FROM OTHER CAR MANUFACTURERS FOR THE PAST 4 YEARS, BUT HE HAS NEVER HAD ANY ENGINE START PROBLEMS. HE IS STILL FILLING HIS TANK AT THE SAME STATION. SINCE THEN, I HAVE CHANGED THE DIESEL FUEL STATION AND NOW GO TO ANOTHER BUSY PLACE. THE SAME THING HAPPENED TODAY, TWO (2) WEEKS LATER, WITH A DIFFERENT DIESEL FUEL SOURCE. VEHICLE WOULD NOT START (ODOMETER READS 4980 MILES) THE DEALERSHIP (FROM WHERE THE SUV WAS PURCHASED) COULD ONLY MAKE THE RECOMMENDATION TO MOVE THE VEHICLE, WHICH WON'T START, TO AN INDOOR GARAGE. IN OUR AREA, THIS IS IMPRACTICAL. VERY FEW COMPANIES AND STORES PROVIDE INDOOR GARAGES. I HAVE BEEN ON THE PHONE MULTIPLE TIMES. THE PORSCHE DEALERSHIP HAS NOT BEEN ABLE TO COME UP WITH ANY OTHER RECOMMENDATIONS UNTIL NOW, 7-1/2 HRS SINCE MY FIRST CALL. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => DS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 1103546 [ODINO] => 10630212 [MFR_NAME] => Porsche Cars North America, Inc. [MAKETXT] => PORSCHE [MODELTXT] => CAYENNE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20120513 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ELECTRICAL SYSTEM [CITY] => ROSEDALE [STATE] => NY [VIN] => WP1AD2A23EL [DATEA] => 20140902 [LDATE] => 20140902 [MILES] => 267 [OCCURENCES] => 0 [CDESCR] => SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN’T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT’S NORMAL BECAUSE THERE IS SIMILAR SOUNDS FROM SOME OF OTHER CARS THEY HAVE IN STOCK. THEY DIDN’T SHOW ME ANY OTHER CARS THAT HAS THIS SOUND WHEN I WAS THERE. THEY STATED THAT ON THEIR REPORT THAT THEY DO NOT KNOW WHAT THE SOUND IS, BUT IT IS ON OTHER CARS AS WELL. I TOLD THEM THAT THE SAME MODEL CAR I TEST DROVE, DID NOT HAVE THIS SOUND, WHY WOULD THE SAME CAR HAVE SUCH A NOISE. THERE WAS NO ANSWER OR RESPONSE TO THIS QUESTION. THEY JUST STATED THAT THEY DON’T KNOW WHAT THIS. I CHECKED 2 OTHER CARS MYSELF AT THE SAME DEALERSHIP, ONE OF WHICH, THE TECHNICIAN WAS PRESENT FROM SAME DEALERSHIP. HE SAID THAT THAT THE CAR WE CHECKED DOESN’T HAVE ANY NOISE, BUT MY CAR DOES. SERVICE DEPARTMENT MANAGER TOLD ME TO DRIVE AROUND TO HEAR IF NOISE GETS LOUDER THEN COME BACK TO DEALERSHIP. THE KNOCKING SOUND ON AND OFF, GOT PROGRESSIVELY LOUDER. I WENT BACK TO THE DEALERSHIP 3 TIMES WITH THE SAME PROBLEM BUT THEY STILL DIDN’T KNOW WHAT WAS CAUSING THIS AND DIDN’T WANT TO DO ANYTHING ABOUT IT. MY CAR ALSO HAVE A PROBLEM WITH THE SECURITY ALARM SYSTEM, IT GOES OFF AT ANY TIME OF DAY OR NIGHT AND THEY DID NOT TRY TO RECTIFY OR RESOLVE THE ISSUE. I ALSO NOTICED FROM BEING AT THE DEALERSHIP, THAT THERE’S ALSO A PROBLEM WITH SECURITY SYSTEM ALARM ON MANY OF THE CARS. WHEELS PAINT CONSTANTLY PILING OFF. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 1103547 [ODINO] => 10630212 [MFR_NAME] => Porsche Cars North America, Inc. [MAKETXT] => PORSCHE [MODELTXT] => CAYENNE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20120513 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE [CITY] => ROSEDALE [STATE] => NY [VIN] => WP1AD2A23EL [DATEA] => 20140902 [LDATE] => 20140902 [MILES] => 267 [OCCURENCES] => 0 [CDESCR] => SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN’T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT’S NORMAL BECAUSE THERE IS SIMILAR SOUNDS FROM SOME OF OTHER CARS THEY HAVE IN STOCK. THEY DIDN’T SHOW ME ANY OTHER CARS THAT HAS THIS SOUND WHEN I WAS THERE. THEY STATED THAT ON THEIR REPORT THAT THEY DO NOT KNOW WHAT THE SOUND IS, BUT IT IS ON OTHER CARS AS WELL. I TOLD THEM THAT THE SAME MODEL CAR I TEST DROVE, DID NOT HAVE THIS SOUND, WHY WOULD THE SAME CAR HAVE SUCH A NOISE. THERE WAS NO ANSWER OR RESPONSE TO THIS QUESTION. THEY JUST STATED THAT THEY DON’T KNOW WHAT THIS. I CHECKED 2 OTHER CARS MYSELF AT THE SAME DEALERSHIP, ONE OF WHICH, THE TECHNICIAN WAS PRESENT FROM SAME DEALERSHIP. HE SAID THAT THAT THE CAR WE CHECKED DOESN’T HAVE ANY NOISE, BUT MY CAR DOES. SERVICE DEPARTMENT MANAGER TOLD ME TO DRIVE AROUND TO HEAR IF NOISE GETS LOUDER THEN COME BACK TO DEALERSHIP. THE KNOCKING SOUND ON AND OFF, GOT PROGRESSIVELY LOUDER. I WENT BACK TO THE DEALERSHIP 3 TIMES WITH THE SAME PROBLEM BUT THEY STILL DIDN’T KNOW WHAT WAS CAUSING THIS AND DIDN’T WANT TO DO ANYTHING ABOUT IT. MY CAR ALSO HAVE A PROBLEM WITH THE SECURITY ALARM SYSTEM, IT GOES OFF AT ANY TIME OF DAY OR NIGHT AND THEY DID NOT TRY TO RECTIFY OR RESOLVE THE ISSUE. I ALSO NOTICED FROM BEING AT THE DEALERSHIP, THAT THERE’S ALSO A PROBLEM WITH SECURITY SYSTEM ALARM ON MANY OF THE CARS. WHEELS PAINT CONSTANTLY PILING OFF. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [3] => Array ( [CMPLID] => 1103548 [ODINO] => 10630212 [MFR_NAME] => Porsche Cars North America, Inc. [MAKETXT] => PORSCHE [MODELTXT] => CAYENNE [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20120513 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => WHEELS [CITY] => ROSEDALE [STATE] => NY [VIN] => WP1AD2A23EL [DATEA] => 20140902 [LDATE] => 20140902 [MILES] => 267 [OCCURENCES] => 0 [CDESCR] => SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN’T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT’S NORMAL BECAUSE THERE IS SIMILAR SOUNDS FROM SOME OF OTHER CARS THEY HAVE IN STOCK. THEY DIDN’T SHOW ME ANY OTHER CARS THAT HAS THIS SOUND WHEN I WAS THERE. THEY STATED THAT ON THEIR REPORT THAT THEY DO NOT KNOW WHAT THE SOUND IS, BUT IT IS ON OTHER CARS AS WELL. I TOLD THEM THAT THE SAME MODEL CAR I TEST DROVE, DID NOT HAVE THIS SOUND, WHY WOULD THE SAME CAR HAVE SUCH A NOISE. THERE WAS NO ANSWER OR RESPONSE TO THIS QUESTION. THEY JUST STATED THAT THEY DON’T KNOW WHAT THIS. I CHECKED 2 OTHER CARS MYSELF AT THE SAME DEALERSHIP, ONE OF WHICH, THE TECHNICIAN WAS PRESENT FROM SAME DEALERSHIP. HE SAID THAT THAT THE CAR WE CHECKED DOESN’T HAVE ANY NOISE, BUT MY CAR DOES. SERVICE DEPARTMENT MANAGER TOLD ME TO DRIVE AROUND TO HEAR IF NOISE GETS LOUDER THEN COME BACK TO DEALERSHIP. THE KNOCKING SOUND ON AND OFF, GOT PROGRESSIVELY LOUDER. I WENT BACK TO THE DEALERSHIP 3 TIMES WITH THE SAME PROBLEM BUT THEY STILL DIDN’T KNOW WHAT WAS CAUSING THIS AND DIDN’T WANT TO DO ANYTHING ABOUT IT. MY CAR ALSO HAVE A PROBLEM WITH THE SECURITY ALARM SYSTEM, IT GOES OFF AT ANY TIME OF DAY OR NIGHT AND THEY DID NOT TRY TO RECTIFY OR RESOLVE THE ISSUE. I ALSO NOTICED FROM BEING AT THE DEALERSHIP, THAT THERE’S ALSO A PROBLEM WITH SECURITY SYSTEM ALARM ON MANY OF THE CARS. WHEELS PAINT CONSTANTLY PILING OFF. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) ) porsche cayenne Problems

porsche cayenne Problems

porsche cayenne 2014 Complaints

FUEL SYSTEM, DIESEL

the car would not start after multiple attempts. the suv needed to be towed to the nearest dealership. they said the fuel gelled and recommended that "i" have the fuel station place the 'correct additive' to the diesel fuel. my husband has had two diesel vehicles from other car manufacturers for the past 4 years, but he has never had any engine start problems. he is still filling his tank at the same station. since then, i have changed the diesel fuel station and now go to another busy place. the same thing happened today, two (2) weeks later, with a different diesel fuel source. vehicle would not start (odometer reads 4980 miles) the dealership (from where the suv was purchased) could only make the recommendation to move the vehicle, which won't start, to an indoor garage. in our area, this is impractical. very few companies and stores provide indoor garages. i have been on the phone multiple times. the porsche dealership has not been able to come up with any other recommendations until now, 7-1/2 hrs since my first call.

Reported in: EASTON PA || Crash: N || VIN #: WP1AF2A29EL

ELECTRICAL SYSTEM

same day i both car when i reached home... the right side turn signal light fell off and was hanging from the wire. i had to go back to the dealership twice to fix this problem because they didn’t have anything in stock. after 200 miles on my car i started to hear a knocking sound between console panel and engine, when i went to the dealer first time they tried to convince me that it’s normal because there is similar sounds from some of other cars they have in stock. they didn’t show me any other cars that has this sound when i was there. they stated that on their report that they do not know what the sound is, but it is on other cars as well. i told them that the same model car i test drove, did not have this sound, why would the same car have such a noise. there was no answer or response to this question. they just stated that they don’t know what this. i checked 2 other cars myself at the same dealership, one of which, the technician was present from same dealership. he said that that the car we checked doesn’t have any noise, but my car does. service department manager told me to drive around to hear if noise gets louder then come back to dealership. the knocking sound on and off, got progressively louder. i went back to the dealership 3 times with the same problem but they still didn’t know what was causing this and didn’t want to do anything about it. my car also have a problem with the security alarm system, it goes off at any time of day or night and they did not try to rectify or resolve the issue. i also noticed from being at the dealership, that there’s also a problem with security system alarm on many of the cars. wheels paint constantly piling off.

Reported in: ROSEDALE NY || Crash: N || VIN #: WP1AD2A23EL

ENGINE

same day i both car when i reached home... the right side turn signal light fell off and was hanging from the wire. i had to go back to the dealership twice to fix this problem because they didn’t have anything in stock. after 200 miles on my car i started to hear a knocking sound between console panel and engine, when i went to the dealer first time they tried to convince me that it’s normal because there is similar sounds from some of other cars they have in stock. they didn’t show me any other cars that has this sound when i was there. they stated that on their report that they do not know what the sound is, but it is on other cars as well. i told them that the same model car i test drove, did not have this sound, why would the same car have such a noise. there was no answer or response to this question. they just stated that they don’t know what this. i checked 2 other cars myself at the same dealership, one of which, the technician was present from same dealership. he said that that the car we checked doesn’t have any noise, but my car does. service department manager told me to drive around to hear if noise gets louder then come back to dealership. the knocking sound on and off, got progressively louder. i went back to the dealership 3 times with the same problem but they still didn’t know what was causing this and didn’t want to do anything about it. my car also have a problem with the security alarm system, it goes off at any time of day or night and they did not try to rectify or resolve the issue. i also noticed from being at the dealership, that there’s also a problem with security system alarm on many of the cars. wheels paint constantly piling off.

Reported in: ROSEDALE NY || Crash: N || VIN #: WP1AD2A23EL

WHEELS

same day i both car when i reached home... the right side turn signal light fell off and was hanging from the wire. i had to go back to the dealership twice to fix this problem because they didn’t have anything in stock. after 200 miles on my car i started to hear a knocking sound between console panel and engine, when i went to the dealer first time they tried to convince me that it’s normal because there is similar sounds from some of other cars they have in stock. they didn’t show me any other cars that has this sound when i was there. they stated that on their report that they do not know what the sound is, but it is on other cars as well. i told them that the same model car i test drove, did not have this sound, why would the same car have such a noise. there was no answer or response to this question. they just stated that they don’t know what this. i checked 2 other cars myself at the same dealership, one of which, the technician was present from same dealership. he said that that the car we checked doesn’t have any noise, but my car does. service department manager told me to drive around to hear if noise gets louder then come back to dealership. the knocking sound on and off, got progressively louder. i went back to the dealership 3 times with the same problem but they still didn’t know what was causing this and didn’t want to do anything about it. my car also have a problem with the security alarm system, it goes off at any time of day or night and they did not try to rectify or resolve the issue. i also noticed from being at the dealership, that there’s also a problem with security system alarm on many of the cars. wheels paint constantly piling off.

Reported in: ROSEDALE NY || Crash: N || VIN #: WP1AD2A23EL