Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Pleasure Way Industries, Ltd.
Safety Issue:
Pleasure Way Industries, Ltd. (Pleasure Way) is recalling certain 2021-2022 Plateau FL, Rekon, Ontour 2.2, Ontour 2.0, Ascent and Tofino motorhomes. The DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board and cause the fuse or wiring to overheat or melt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 10, 2022
Pleasure Way Industries, Ltd.
Safety Issue:
Pleasure Way Industries, Ltd. (Pleasure Way) is recalling certain 2021-2022 Plateau TS motorhomes. The DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board and cause the fuse or wiring to overheat or melt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 4, 2022
Consumer Complaints
3 ComplaintsPleasure Way Industries, Ltd.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued.
Corrective Action:
Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued.
Additional Notes:
Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued.
Mfg Campaign: 11446739
Recall Date: Jan 8, 2022
Pleasure Way Industries, Ltd.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued.
Corrective Action:
Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued.
Additional Notes:
Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued.
Mfg Campaign: 11446739
Recall Date: Jan 8, 2022
Pleasure Way Industries, Ltd.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued.
Corrective Action:
Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued.
Additional Notes:
Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued.
Mfg Campaign: 11446739
Recall Date: Jan 8, 2022
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