PLEASURE WAY LEXOR 2018 Complaints

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Pleasure Way Industries Ltd.

NHTSA Campaign: 19V673000 SAFETY RECALL

1.1K Vehicles Affected

Recall Date: Sep 23, 2019

Safety Issue:

Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.

Potential Risk:

If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.

FREE Recall Solution:

Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The recall began March 5, 2020. Owners may contact Pleasure Way customer service at 1-800-364-0189.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PLEASURE WAY dealer to schedule your FREE recall repair.

Manufacturer: PLEASURE WAY

Notice Date: Mar 5, 2020
Recall Date: Sep 23, 2019

Consumer Complaints

1 Complaint

Pleasure Way Industries, Ltd.

Campaign: 11255365 Other

Sep 13, 2019

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNED A 2018 PLEASURE WAY LEXOR RV. IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE LIGHTING FLICKERED ON AND OFF WHEN THE HEATER FURNACE WAS ACTIVATED. THE VEHICLE WAS TAKEN TO FIVE DIFFERENT UNKNOWN DEALERS WHO REPLACED FUSES, INSTALLED A FUSE PANEL, AND ADDED GROUNDING WIRES; HOWEVER, THE ELECTRICAL FAILURES CONTINUED. THE CONTACT ALSO INDICATED THAT SPARKS WERE PRESENT COMING FROM THE FUSE PANEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS LATER PURCHASED BACK BY THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10.

Corrective Action:

Additional Notes:

Manufacturer: PLEASURE WAY
Mfg Campaign: 11255365

Notice Date: Sep 13, 2019
Recall Date: Sep 13, 2019

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