Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Pleasure Way Industries Ltd.
Safety Issue:
Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 23, 2019
Consumer Complaints
1 ComplaintPleasure Way Industries, Ltd.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2018 PLEASURE WAY LEXOR RV. IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE LIGHTING FLICKERED ON AND OFF WHEN THE HEATER FURNACE WAS ACTIVATED. THE VEHICLE WAS TAKEN TO FIVE DIFFERENT UNKNOWN DEALERS WHO REPLACED FUSES, INSTALLED A FUSE PANEL, AND ADDED GROUNDING WIRES; HOWEVER, THE ELECTRICAL FAILURES CONTINUED. THE CONTACT ALSO INDICATED THAT SPARKS WERE PRESENT COMING FROM THE FUSE PANEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS LATER PURCHASED BACK BY THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10.
Corrective Action:
TL* THE CONTACT OWNED A 2018 PLEASURE WAY LEXOR RV. IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE LIGHTING FLICKERED ON AND OFF WHEN THE HEATER FURNACE WAS ACTIVATED. THE VEHICLE WAS TAKEN TO FIVE DIFFERENT UNKNOWN DEALERS WHO REPLACED FUSES, INSTALLED A FUSE PANEL, AND ADDED GROUNDING WIRES; HOWEVER, THE ELECTRICAL FAILURES CONTINUED. THE CONTACT ALSO INDICATED THAT SPARKS WERE PRESENT COMING FROM THE FUSE PANEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS LATER PURCHASED BACK BY THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10.
Additional Notes:
TL* THE CONTACT OWNED A 2018 PLEASURE WAY LEXOR RV. IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE LIGHTING FLICKERED ON AND OFF WHEN THE HEATER FURNACE WAS ACTIVATED. THE VEHICLE WAS TAKEN TO FIVE DIFFERENT UNKNOWN DEALERS WHO REPLACED FUSES, INSTALLED A FUSE PANEL, AND ADDED GROUNDING WIRES; HOWEVER, THE ELECTRICAL FAILURES CONTINUED. THE CONTACT ALSO INDICATED THAT SPARKS WERE PRESENT COMING FROM THE FUSE PANEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS LATER PURCHASED BACK BY THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10.
Mfg Campaign: 11255365
Recall Date: Sep 13, 2019
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