PLEASURE WAY ASCENT 2021

Complete listing of complaints and recalls for this vehicle

1
Complaints
1
Recalls

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Pleasure Way Industries, Ltd.
NHTSA Campaign: 22V616000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Aug 10, 2022
Safety Issue:

Pleasure Way Industries, Ltd. (Pleasure Way) is recalling certain 2021-2022 Plateau FL, Rekon, Ontour 2.2, Ontour 2.0, Ascent and Tofino motorhomes. The DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board and cause the fuse or wiring to overheat or melt.

Potential Risk:
Overheating or melting of wiring increases the risk of a fire.
FREE Recall Solution:
Dealers will relabel the DCF4 circuit board, free of charge. Owner notification letters were mailed September 19, 2022. Owners may contact Pleasure Way's customer service at 1-800-364-0189.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PLEASURE WAY dealer to schedule your FREE recall repair.
Manufacturer: PLEASURE WAY
Notice Date: Sep 19, 2022
Recall Date: Aug 10, 2022

Consumer Complaints

1 Complaint
Pleasure Way Industries, Ltd.
Campaign: 11516266 Other
Apr 10, 2023
Defect Description:

FUEL SYSTEM, DIESEL

Potential Consequences:

The contact owns a 2021 Pleasure Way Ascent RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving in a National Park he was notified by another motorist of a leak coming from the vehicle. After stopping to inspect the RV, it was discovered that diesel fuel was leaking from the vehicle and that a tubing underneath the vehicle was disconnected. The vehicle was towed to the local service center. The vehicle was not yet repaired. The local dealer was contacted. The contact referenced NHTSA Campaign Number: 20V595000 (Fuel System, Gasoline) and stated that the vehicle might have experienced the failure listed in the recall. The manufacturer was yet notified of the failure. The failure mileage was 13,000.

Corrective Action:

The contact owns a 2021 Pleasure Way Ascent RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving in a National Park he was notified by another motorist of a leak coming from the vehicle. After stopping to inspect the RV, it was discovered that diesel fuel was leaking from the vehicle and that a tubing underneath the vehicle was disconnected. The vehicle was towed to the local service center. The vehicle was not yet repaired. The local dealer was contacted. The contact referenced NHTSA Campaign Number: 20V595000 (Fuel System, Gasoline) and stated that the vehicle might have experienced the failure listed in the recall. The manufacturer was yet notified of the failure. The failure mileage was 13,000.

Additional Notes:

The contact owns a 2021 Pleasure Way Ascent RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving in a National Park he was notified by another motorist of a leak coming from the vehicle. After stopping to inspect the RV, it was discovered that diesel fuel was leaking from the vehicle and that a tubing underneath the vehicle was disconnected. The vehicle was towed to the local service center. The vehicle was not yet repaired. The local dealer was contacted. The contact referenced NHTSA Campaign Number: 20V595000 (Fuel System, Gasoline) and stated that the vehicle might have experienced the failure listed in the recall. The manufacturer was yet notified of the failure. The failure mileage was 13,000.

Manufacturer: PLEASURE WAY
Mfg Campaign: 11516266
Notice Date: Apr 10, 2023
Recall Date: Apr 10, 2023

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