Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Pleasure Way Industries, Ltd.
Safety Issue:
Pleasure Way Industries, Ltd. (Pleasure Way) is recalling certain 2021-2022 Plateau FL, Rekon, Ontour 2.2, Ontour 2.0, Ascent and Tofino motorhomes. The DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board and cause the fuse or wiring to overheat or melt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 10, 2022
Consumer Complaints
1 ComplaintPleasure Way Industries, Ltd.
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2021 Pleasure Way Ascent RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving in a National Park he was notified by another motorist of a leak coming from the vehicle. After stopping to inspect the RV, it was discovered that diesel fuel was leaking from the vehicle and that a tubing underneath the vehicle was disconnected. The vehicle was towed to the local service center. The vehicle was not yet repaired. The local dealer was contacted. The contact referenced NHTSA Campaign Number: 20V595000 (Fuel System, Gasoline) and stated that the vehicle might have experienced the failure listed in the recall. The manufacturer was yet notified of the failure. The failure mileage was 13,000.
Corrective Action:
The contact owns a 2021 Pleasure Way Ascent RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving in a National Park he was notified by another motorist of a leak coming from the vehicle. After stopping to inspect the RV, it was discovered that diesel fuel was leaking from the vehicle and that a tubing underneath the vehicle was disconnected. The vehicle was towed to the local service center. The vehicle was not yet repaired. The local dealer was contacted. The contact referenced NHTSA Campaign Number: 20V595000 (Fuel System, Gasoline) and stated that the vehicle might have experienced the failure listed in the recall. The manufacturer was yet notified of the failure. The failure mileage was 13,000.
Additional Notes:
The contact owns a 2021 Pleasure Way Ascent RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving in a National Park he was notified by another motorist of a leak coming from the vehicle. After stopping to inspect the RV, it was discovered that diesel fuel was leaking from the vehicle and that a tubing underneath the vehicle was disconnected. The vehicle was towed to the local service center. The vehicle was not yet repaired. The local dealer was contacted. The contact referenced NHTSA Campaign Number: 20V595000 (Fuel System, Gasoline) and stated that the vehicle might have experienced the failure listed in the recall. The manufacturer was yet notified of the failure. The failure mileage was 13,000.
Mfg Campaign: 11516266
Recall Date: Apr 10, 2023
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