Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Pj Trailers
Safety Issue:
PJ Trailers is recalling certain 2022-2024 LD, LY, LX, LS, CC, DD, TJ, and TS trailers equipped with a Demco EZ Latch Gooseneck Coupler. The coupler mounting bolts may loosen and cause the coupler to separate from the inner tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: May 4, 2023
Consumer Complaints
2 ComplaintsPj Trailers
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact stated that his business owns a 2023 PJ Trailer. The contact stated that the trailer was usually towed by a medium-duty 2017 Ford F-550. The contact stated that during routine maintenance inspections it was noticed that the bolts on the gooseneck coupler had loosened. The contact stated that the bolts were tightened, and the trailer was placed back in service. However, during a subsequent maintenance check, it was noted that one of the coupler bolts had fractured. The contact had taken the trailer to a local dealer, where it was diagnosed and determined that the couplers needed to be replaced. The trailer was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V319000 (Trailer Hitches). The failure mileage was approximately 30,000.
Corrective Action:
The contact stated that his business owns a 2023 PJ Trailer. The contact stated that the trailer was usually towed by a medium-duty 2017 Ford F-550. The contact stated that during routine maintenance inspections it was noticed that the bolts on the gooseneck coupler had loosened. The contact stated that the bolts were tightened, and the trailer was placed back in service. However, during a subsequent maintenance check, it was noted that one of the coupler bolts had fractured. The contact had taken the trailer to a local dealer, where it was diagnosed and determined that the couplers needed to be replaced. The trailer was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V319000 (Trailer Hitches). The failure mileage was approximately 30,000.
Additional Notes:
The contact stated that his business owns a 2023 PJ Trailer. The contact stated that the trailer was usually towed by a medium-duty 2017 Ford F-550. The contact stated that during routine maintenance inspections it was noticed that the bolts on the gooseneck coupler had loosened. The contact stated that the bolts were tightened, and the trailer was placed back in service. However, during a subsequent maintenance check, it was noted that one of the coupler bolts had fractured. The contact had taken the trailer to a local dealer, where it was diagnosed and determined that the couplers needed to be replaced. The trailer was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V319000 (Trailer Hitches). The failure mileage was approximately 30,000.
Mfg Campaign: 11564548
Recall Date: Jan 10, 2024
Pj Trailers
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2023 PJ Trailer LD. The contact received notification of NHTSA Campaign Number: 23V319000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer and several other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue via email. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 PJ Trailer LD. The contact received notification of NHTSA Campaign Number: 23V319000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer and several other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue via email. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 PJ Trailer LD. The contact received notification of NHTSA Campaign Number: 23V319000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer and several other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue via email. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11532339
Recall Date: Jul 14, 2023
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