PETERBILT 587 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
6
Recalls

Complaints & Recalls

1 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Paccar Incorporated
NHTSA Campaign: 20V199000 SAFETY RECALL
460.5K Vehicles Affected
Recall Date: Apr 6, 2020
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Potential Risk:
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
FREE Recall Solution:
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.
Manufacturer: PETERBILT
Mfg Campaign: 20pbc AND 20KWB
Notice Date: May 26, 2020
Recall Date: Apr 6, 2020
Paccar Incorporated
NHTSA Campaign: 18V657000 SAFETY RECALL
48.9K Vehicles Affected
Recall Date: Sep 21, 2018
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.

Potential Risk:
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
FREE Recall Solution:
Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.
Manufacturer: PETERBILT
Mfg Campaign: 18E081
Notice Date: Nov 21, 2018
Recall Date: Sep 21, 2018
Paccar Incorporated
NHTSA Campaign: 17V443000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jul 13, 2017
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for this recall is C1909.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.
Manufacturer: PETERBILT
Mfg Campaign: C1909
Notice Date: Jul 1, 2017
Recall Date: Jul 13, 2017
Paccar Incorporated
NHTSA Campaign: 16V872000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Dec 5, 2016
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Peterbilt 325, 330, 337, 348, 365, 367, 386, 389, and 587 vehicles manufactured April 20, 2016, to June 13, 2016. The brake lights may not illuminate when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the brake lights do not illuminate when the brakes are applied, other drivers will be unaware the vehicle is stopping, which can increase the risk of a crash.
FREE Recall Solution:
PACCAR will notify owners, and dealers will inspect and replace any brake light switches with date code 08-01760, free of charge. The recall began on January 26, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000. Paccar's number for this recall is 816-F.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.
Manufacturer: PETERBILT
Mfg Campaign: 816-F
Notice Date: Jan 26, 2017
Recall Date: Dec 5, 2016
Paccar Incorporated
NHTSA Campaign: 16V426000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Jun 10, 2016
Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 16KWB (Kenworth) and 616-C (Peterbilt).
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.go

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.
Manufacturer: PETERBILT
Mfg Campaign: 616-C and 16KWB
Notice Date: Jul 8, 2016
Recall Date: Jun 10, 2016

Consumer Complaints

1 Complaint
Paccar Incorporated
Campaign: 11182068 Other
Feb 23, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE CLIMATE CONTROL MODULE FOR THE CAB, AND THE BUNK KEEP SHORTING OUT. THE FAN SPEED CONTROL LITERALLY MELTS. THE CONTROL STICKS THEN STARTS SMOKING. I HAVE HAD PETERBILT REPLACE IT, BUT IT KEEPS GOING OUT. I'M AFRAID IT'S GOING TO BURN THE TRUCK UP WHILE I'M ASLEEP.

Corrective Action:

THE CLIMATE CONTROL MODULE FOR THE CAB, AND THE BUNK KEEP SHORTING OUT. THE FAN SPEED CONTROL LITERALLY MELTS. THE CONTROL STICKS THEN STARTS SMOKING. I HAVE HAD PETERBILT REPLACE IT, BUT IT KEEPS GOING OUT. I'M AFRAID IT'S GOING TO BURN THE TRUCK UP WHILE I'M ASLEEP.

Additional Notes:

THE CLIMATE CONTROL MODULE FOR THE CAB, AND THE BUNK KEEP SHORTING OUT. THE FAN SPEED CONTROL LITERALLY MELTS. THE CONTROL STICKS THEN STARTS SMOKING. I HAVE HAD PETERBILT REPLACE IT, BUT IT KEEPS GOING OUT. I'M AFRAID IT'S GOING TO BURN THE TRUCK UP WHILE I'M ASLEEP.

Manufacturer: PETERBILT
Mfg Campaign: 11182068
Notice Date: Feb 23, 2019
Recall Date: Feb 23, 2019

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