Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2022-2025 Peterbilt 520, 579, and 2021-2025 Kenworth T680 trucks. The high voltage (HV) contactors may open, causing a sudden loss of high voltage and a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25PBC and 25KWC
Recall Date: Mar 24, 2025
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24KWL, 24PBL
Recall Date: Dec 9, 2024
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24PBE/24KWE
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 579 and 567 trucks. The U-bolts that attach the air tank to the chassis may contact the fuel tank and over time, wear a hole in the tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23PBH
Recall Date: Sep 27, 2023
Paccar Incorporated
Safety Issue:
PACCAR, Incorporated (PACCAR) is recalling certain 2021-2023 Peterbilt 579 vehicles equipped with MX-13 engines and 160-amp alternators. A fastener on the front spring bracket may have been installed with the head on the outside of the frame rail, which can chafe and damage the alternator positive cable.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23PBD
Recall Date: Jun 13, 2023
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Peterbilt 579 and 2023 Kenworth T680 vehicles. Incorrect software in the battery electric heavy duty electronic stability control program may underestimate the mass of the vehicle. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23PBA and 23KWA
Recall Date: Jan 16, 2023
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Peterbilt 579 vehicles. The molded hood mirror assemblies may break at the pivot joint and, if unsecured by a harness or tether, can fall into the roadway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22PBF
Recall Date: Dec 16, 2022
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T680, T880, W990, and Peterbilt 365, 367, 389, 567, and 579 vehicles. The digital display may freeze and not display critical safety information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22KWK and 22PBK
Recall Date: Oct 17, 2022
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22PBE, 22KWE
Recall Date: Jul 28, 2022
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2022 Peterbilt 579 vehicles equipped with chassis fairings. The bolts that hold the chassis fairing step assembly in the closed position may loosen and fracture the latch attachment, causing the fairing assembly to flex.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22PBA
Recall Date: Jan 18, 2022
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWH and 21PBN
Recall Date: Dec 29, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWG and 21PBM
Recall Date: Nov 19, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2022 Peterbilt 567 and 579 vehicles. The Electronic Stability Control (ESC) malfunction indicator lamp may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21PBL
Recall Date: Sep 16, 2021
Paccar Incorporated
Safety Issue:
PACCAR, Inc. (PACCAR) is recalling certain 2021-2022 Peterbilt 367, 389, 567, and 579 vehicles. The cross member mounted Hill Start Assist valve assembly may have insufficient clearance to the rear axle, causing damage to the rear brake hose and loss of the rear brake signal.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21PBJ
Recall Date: Aug 19, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2021-2022 Kenworth T680, T880, W990, T800, W900 and Peterbilt 579, 567, 389, 367 vehicles equipped with a Cummins X15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21KWA / 21PBB
Recall Date: Feb 17, 2021
Consumer Complaints
6 ComplaintsPaccar Incorporated
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Peterbilt Conventional 579. The contact stated while driving at an undisclosed speed, the transmission independently shifted to neutral. The vehicle was driven to the shoulder of the road. The vehicle was turned off and restarted, and the vehicle was independently reset. The vehicle was taken to the dealer; however, the contact was informed that a software update was ordered by the manufacturer. The software update was performed; however, the failure reoccurred. The contact was informed that there was no fix for the failure because the dealer was unable to determine the cause of the failure. The manufacturer was made aware of the failure and the dealer was instructed to perform the software update again. The failure mileage was approximately 540,000.
Corrective Action:
The contact owns a 2022 Peterbilt Conventional 579. The contact stated while driving at an undisclosed speed, the transmission independently shifted to neutral. The vehicle was driven to the shoulder of the road. The vehicle was turned off and restarted, and the vehicle was independently reset. The vehicle was taken to the dealer; however, the contact was informed that a software update was ordered by the manufacturer. The software update was performed; however, the failure reoccurred. The contact was informed that there was no fix for the failure because the dealer was unable to determine the cause of the failure. The manufacturer was made aware of the failure and the dealer was instructed to perform the software update again. The failure mileage was approximately 540,000.
Additional Notes:
The contact owns a 2022 Peterbilt Conventional 579. The contact stated while driving at an undisclosed speed, the transmission independently shifted to neutral. The vehicle was driven to the shoulder of the road. The vehicle was turned off and restarted, and the vehicle was independently reset. The vehicle was taken to the dealer; however, the contact was informed that a software update was ordered by the manufacturer. The software update was performed; however, the failure reoccurred. The contact was informed that there was no fix for the failure because the dealer was unable to determine the cause of the failure. The manufacturer was made aware of the failure and the dealer was instructed to perform the software update again. The failure mileage was approximately 540,000.
Mfg Campaign: 11674544
Recall Date: Jul 18, 2025
Paccar Incorporated
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Peterbilt Conventional 579. The contact stated while driving at an undisclosed speed, the transmission independently shifted to neutral. The vehicle was driven to the shoulder of the road. The vehicle was turned off and restarted, and the vehicle was independently reset. The vehicle was taken to the dealer; however, the contact was informed that a software update was ordered by the manufacturer. The software update was performed; however, the failure reoccurred. The contact was informed that there was no fix for the failure because the dealer was unable to determine the cause of the failure. The manufacturer was made aware of the failure and the dealer was instructed to perform the software update again. The failure mileage was approximately 540,000.
Corrective Action:
The contact owns a 2022 Peterbilt Conventional 579. The contact stated while driving at an undisclosed speed, the transmission independently shifted to neutral. The vehicle was driven to the shoulder of the road. The vehicle was turned off and restarted, and the vehicle was independently reset. The vehicle was taken to the dealer; however, the contact was informed that a software update was ordered by the manufacturer. The software update was performed; however, the failure reoccurred. The contact was informed that there was no fix for the failure because the dealer was unable to determine the cause of the failure. The manufacturer was made aware of the failure and the dealer was instructed to perform the software update again. The failure mileage was approximately 540,000.
Additional Notes:
The contact owns a 2022 Peterbilt Conventional 579. The contact stated while driving at an undisclosed speed, the transmission independently shifted to neutral. The vehicle was driven to the shoulder of the road. The vehicle was turned off and restarted, and the vehicle was independently reset. The vehicle was taken to the dealer; however, the contact was informed that a software update was ordered by the manufacturer. The software update was performed; however, the failure reoccurred. The contact was informed that there was no fix for the failure because the dealer was unable to determine the cause of the failure. The manufacturer was made aware of the failure and the dealer was instructed to perform the software update again. The failure mileage was approximately 540,000.
Mfg Campaign: 11674544
Recall Date: Jul 18, 2025
Paccar Incorporated
Defect Description:
TIRES
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11651955
Recall Date: Apr 1, 2025
Paccar Incorporated
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Peterbilt 579. The contact stated that while driving at an undisclosed speed, the vehicle downshifted with multiple warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 24V190000 (Power Train); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the gear shifter assembly had failed and needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 220,536. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Peterbilt 579. The contact stated that while driving at an undisclosed speed, the vehicle downshifted with multiple warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 24V190000 (Power Train); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the gear shifter assembly had failed and needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 220,536. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Peterbilt 579. The contact stated that while driving at an undisclosed speed, the vehicle downshifted with multiple warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 24V190000 (Power Train); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the gear shifter assembly had failed and needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 220,536. VIN tool confirms parts not available.
Mfg Campaign: 11633660
Recall Date: Jan 2, 2025
Paccar Incorporated
Defect Description:
POWER TRAIN
Potential Consequences:
Drive line installed incorrectly. Fell out while driver was on the highway.
Corrective Action:
Drive line installed incorrectly. Fell out while driver was on the highway.
Additional Notes:
Drive line installed incorrectly. Fell out while driver was on the highway.
Mfg Campaign: 11507789
Recall Date: Feb 17, 2023
Paccar Incorporated
Defect Description:
SUSPENSION
Potential Consequences:
I WOULD LIKE TO TALK TO YOU ABOUT MY TRUCK ISSUE . I BOUGHT THE TRUCK PETERBILT 579 2022 FROM GOLDEN STATE PETERBILT FRESNO CA ON 03/03/2021. WHEN I DROVE THE TRUCK I REALIZED IT WAS PULLING TO THE RIGHT. I IMMEDIATELY INFORMED THE DEALERSHIP ABOUT THIS ISSUE. I DROVE THE TRUCK ABOUT 200 MILES TO MAKE SURE THERE WAS SOMETHING WRONG WITH THE TRUCK, SO I LEFT THE TRUCK AT THE DEALERSHIP ON 03/04/21 TO FIX IT. THE COMPANY HAS CLAIMED TO HAVE REPAIRED THE TRUCK THREE TIMES SINCE THEN BUT THE TRUCK HAS NOT BEEN REPAIRED. THE TRUCK STILL PULLS TO THE RIGHT AND IS NOT SAFE TO DRIVE ON THE ROAD .AFTER ABOUT 21 DAYS, THE COMPANY HAS NOT BEEN ABLE TO FIX THE TRUCK OR FIND A SOLUTION TO THE PROBLEM. THIS BEHAVIOR OF THE COMPANY IS CAUSING ME HUGE LOSSES IN MY BUSINESS.MY BROTHER DROVE ANOTHER DEALERSHIP ANOTHER BRAND NEW TRUCK WHICH IS PULL RIGHT SIDE AS WELL BUT NOT LIKE MY TRUCK . FOREMAN TOLD ME THIS PROBLEMS COMING IN TOO MANY TRUCKS. CAN YOU TAKE ACTION AGAINST MANUFACTURING COMPANY BECAUSE THEY ARE MAKING TRUCK WITCH'S NOT GOOD FOR ROAD SAFETY ? THANK YOU VERY MUCH
Corrective Action:
I WOULD LIKE TO TALK TO YOU ABOUT MY TRUCK ISSUE . I BOUGHT THE TRUCK PETERBILT 579 2022 FROM GOLDEN STATE PETERBILT FRESNO CA ON 03/03/2021. WHEN I DROVE THE TRUCK I REALIZED IT WAS PULLING TO THE RIGHT. I IMMEDIATELY INFORMED THE DEALERSHIP ABOUT THIS ISSUE. I DROVE THE TRUCK ABOUT 200 MILES TO MAKE SURE THERE WAS SOMETHING WRONG WITH THE TRUCK, SO I LEFT THE TRUCK AT THE DEALERSHIP ON 03/04/21 TO FIX IT. THE COMPANY HAS CLAIMED TO HAVE REPAIRED THE TRUCK THREE TIMES SINCE THEN BUT THE TRUCK HAS NOT BEEN REPAIRED. THE TRUCK STILL PULLS TO THE RIGHT AND IS NOT SAFE TO DRIVE ON THE ROAD .AFTER ABOUT 21 DAYS, THE COMPANY HAS NOT BEEN ABLE TO FIX THE TRUCK OR FIND A SOLUTION TO THE PROBLEM. THIS BEHAVIOR OF THE COMPANY IS CAUSING ME HUGE LOSSES IN MY BUSINESS.MY BROTHER DROVE ANOTHER DEALERSHIP ANOTHER BRAND NEW TRUCK WHICH IS PULL RIGHT SIDE AS WELL BUT NOT LIKE MY TRUCK . FOREMAN TOLD ME THIS PROBLEMS COMING IN TOO MANY TRUCKS. CAN YOU TAKE ACTION AGAINST MANUFACTURING COMPANY BECAUSE THEY ARE MAKING TRUCK WITCH'S NOT GOOD FOR ROAD SAFETY ? THANK YOU VERY MUCH
Additional Notes:
I WOULD LIKE TO TALK TO YOU ABOUT MY TRUCK ISSUE . I BOUGHT THE TRUCK PETERBILT 579 2022 FROM GOLDEN STATE PETERBILT FRESNO CA ON 03/03/2021. WHEN I DROVE THE TRUCK I REALIZED IT WAS PULLING TO THE RIGHT. I IMMEDIATELY INFORMED THE DEALERSHIP ABOUT THIS ISSUE. I DROVE THE TRUCK ABOUT 200 MILES TO MAKE SURE THERE WAS SOMETHING WRONG WITH THE TRUCK, SO I LEFT THE TRUCK AT THE DEALERSHIP ON 03/04/21 TO FIX IT. THE COMPANY HAS CLAIMED TO HAVE REPAIRED THE TRUCK THREE TIMES SINCE THEN BUT THE TRUCK HAS NOT BEEN REPAIRED. THE TRUCK STILL PULLS TO THE RIGHT AND IS NOT SAFE TO DRIVE ON THE ROAD .AFTER ABOUT 21 DAYS, THE COMPANY HAS NOT BEEN ABLE TO FIX THE TRUCK OR FIND A SOLUTION TO THE PROBLEM. THIS BEHAVIOR OF THE COMPANY IS CAUSING ME HUGE LOSSES IN MY BUSINESS.MY BROTHER DROVE ANOTHER DEALERSHIP ANOTHER BRAND NEW TRUCK WHICH IS PULL RIGHT SIDE AS WELL BUT NOT LIKE MY TRUCK . FOREMAN TOLD ME THIS PROBLEMS COMING IN TOO MANY TRUCKS. CAN YOU TAKE ACTION AGAINST MANUFACTURING COMPANY BECAUSE THEY ARE MAKING TRUCK WITCH'S NOT GOOD FOR ROAD SAFETY ? THANK YOU VERY MUCH
Mfg Campaign: 11404394
Recall Date: Mar 23, 2021
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