Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22 PBB and 22 KWB
Recall Date: Apr 25, 2022
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWH and 21PBN
Recall Date: Dec 29, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWG and 21PBM
Recall Date: Nov 19, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20pbc AND 20KWB
Recall Date: Apr 6, 2020
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20PBA
Recall Date: Mar 4, 2020
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18PBE; 18KWH
Recall Date: Dec 21, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2013-2019 Kenworth T680 and T880 and Peterbilt 579 trucks, greater than 30 feet long and equipped with side extender mounted intermediate marker lamp/turn signals that do not include a reflex reflector. Since both intermediate side marker lamps and reflex reflectors are required, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18KWF & 18PBC
Recall Date: Nov 16, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E081
Recall Date: Sep 21, 2018
Consumer Complaints
4 ComplaintsPaccar Incorporated
Defect Description:
STEERING
Potential Consequences:
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT APPROX.72 TO 75,00 MILES THESE TIRES CUPPED OUT SO BAD I HAD TO REMOVE THEM WITH APPROX 30,000 MILES ON THEM.. I WENT BACK TO THE TIRE DEALER HAD ANOTHER SET OF GENERAL 11R.22.5 TIRES AND HAD THE STEER AXLE ALIGNED. AND AFTER 25 TO 30,000 MILES THE SAME THIING CUPPED OUT SO BAD I COULDN'T DRIVE THE TRUCK SAFELY. DECEMBER 24 2020 I PUT ON A SET OF LESSAR EXPENSIVE TIRES AT A TRUCK STOP THIS TIME 22.5 LOW PROFILE TIRES AND THE SAME THING THEY HAVE APPROX. 30,OOO MILES ON THEM AND ARE CUPPING OUT IM AT A LOSS AS WHAT TO DO NEXT I'M JUST ABOUT OUT OF BAND AIDS AND MONEY FOR THIS (NOT TO MENTION MY PATIENCE
Corrective Action:
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT APPROX.72 TO 75,00 MILES THESE TIRES CUPPED OUT SO BAD I HAD TO REMOVE THEM WITH APPROX 30,000 MILES ON THEM.. I WENT BACK TO THE TIRE DEALER HAD ANOTHER SET OF GENERAL 11R.22.5 TIRES AND HAD THE STEER AXLE ALIGNED. AND AFTER 25 TO 30,000 MILES THE SAME THIING CUPPED OUT SO BAD I COULDN'T DRIVE THE TRUCK SAFELY. DECEMBER 24 2020 I PUT ON A SET OF LESSAR EXPENSIVE TIRES AT A TRUCK STOP THIS TIME 22.5 LOW PROFILE TIRES AND THE SAME THING THEY HAVE APPROX. 30,OOO MILES ON THEM AND ARE CUPPING OUT IM AT A LOSS AS WHAT TO DO NEXT I'M JUST ABOUT OUT OF BAND AIDS AND MONEY FOR THIS (NOT TO MENTION MY PATIENCE
Additional Notes:
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT APPROX.72 TO 75,00 MILES THESE TIRES CUPPED OUT SO BAD I HAD TO REMOVE THEM WITH APPROX 30,000 MILES ON THEM.. I WENT BACK TO THE TIRE DEALER HAD ANOTHER SET OF GENERAL 11R.22.5 TIRES AND HAD THE STEER AXLE ALIGNED. AND AFTER 25 TO 30,000 MILES THE SAME THIING CUPPED OUT SO BAD I COULDN'T DRIVE THE TRUCK SAFELY. DECEMBER 24 2020 I PUT ON A SET OF LESSAR EXPENSIVE TIRES AT A TRUCK STOP THIS TIME 22.5 LOW PROFILE TIRES AND THE SAME THING THEY HAVE APPROX. 30,OOO MILES ON THEM AND ARE CUPPING OUT IM AT A LOSS AS WHAT TO DO NEXT I'M JUST ABOUT OUT OF BAND AIDS AND MONEY FOR THIS (NOT TO MENTION MY PATIENCE
Mfg Campaign: 11413621
Recall Date: Apr 23, 2021
Paccar Incorporated
Defect Description:
SUSPENSION
Potential Consequences:
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT APPROX.72 TO 75,00 MILES THESE TIRES CUPPED OUT SO BAD I HAD TO REMOVE THEM WITH APPROX 30,000 MILES ON THEM.. I WENT BACK TO THE TIRE DEALER HAD ANOTHER SET OF GENERAL 11R.22.5 TIRES AND HAD THE STEER AXLE ALIGNED. AND AFTER 25 TO 30,000 MILES THE SAME THIING CUPPED OUT SO BAD I COULDN'T DRIVE THE TRUCK SAFELY. DECEMBER 24 2020 I PUT ON A SET OF LESSAR EXPENSIVE TIRES AT A TRUCK STOP THIS TIME 22.5 LOW PROFILE TIRES AND THE SAME THING THEY HAVE APPROX. 30,OOO MILES ON THEM AND ARE CUPPING OUT IM AT A LOSS AS WHAT TO DO NEXT I'M JUST ABOUT OUT OF BAND AIDS AND MONEY FOR THIS (NOT TO MENTION MY PATIENCE
Corrective Action:
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT APPROX.72 TO 75,00 MILES THESE TIRES CUPPED OUT SO BAD I HAD TO REMOVE THEM WITH APPROX 30,000 MILES ON THEM.. I WENT BACK TO THE TIRE DEALER HAD ANOTHER SET OF GENERAL 11R.22.5 TIRES AND HAD THE STEER AXLE ALIGNED. AND AFTER 25 TO 30,000 MILES THE SAME THIING CUPPED OUT SO BAD I COULDN'T DRIVE THE TRUCK SAFELY. DECEMBER 24 2020 I PUT ON A SET OF LESSAR EXPENSIVE TIRES AT A TRUCK STOP THIS TIME 22.5 LOW PROFILE TIRES AND THE SAME THING THEY HAVE APPROX. 30,OOO MILES ON THEM AND ARE CUPPING OUT IM AT A LOSS AS WHAT TO DO NEXT I'M JUST ABOUT OUT OF BAND AIDS AND MONEY FOR THIS (NOT TO MENTION MY PATIENCE
Additional Notes:
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT APPROX.72 TO 75,00 MILES THESE TIRES CUPPED OUT SO BAD I HAD TO REMOVE THEM WITH APPROX 30,000 MILES ON THEM.. I WENT BACK TO THE TIRE DEALER HAD ANOTHER SET OF GENERAL 11R.22.5 TIRES AND HAD THE STEER AXLE ALIGNED. AND AFTER 25 TO 30,000 MILES THE SAME THIING CUPPED OUT SO BAD I COULDN'T DRIVE THE TRUCK SAFELY. DECEMBER 24 2020 I PUT ON A SET OF LESSAR EXPENSIVE TIRES AT A TRUCK STOP THIS TIME 22.5 LOW PROFILE TIRES AND THE SAME THING THEY HAVE APPROX. 30,OOO MILES ON THEM AND ARE CUPPING OUT IM AT A LOSS AS WHAT TO DO NEXT I'M JUST ABOUT OUT OF BAND AIDS AND MONEY FOR THIS (NOT TO MENTION MY PATIENCE
Mfg Campaign: 11413621
Recall Date: Apr 23, 2021
Paccar Incorporated
Defect Description:
TIRES
Potential Consequences:
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT APPROX.72 TO 75,00 MILES THESE TIRES CUPPED OUT SO BAD I HAD TO REMOVE THEM WITH APPROX 30,000 MILES ON THEM.. I WENT BACK TO THE TIRE DEALER HAD ANOTHER SET OF GENERAL 11R.22.5 TIRES AND HAD THE STEER AXLE ALIGNED. AND AFTER 25 TO 30,000 MILES THE SAME THIING CUPPED OUT SO BAD I COULDN'T DRIVE THE TRUCK SAFELY. DECEMBER 24 2020 I PUT ON A SET OF LESSAR EXPENSIVE TIRES AT A TRUCK STOP THIS TIME 22.5 LOW PROFILE TIRES AND THE SAME THING THEY HAVE APPROX. 30,OOO MILES ON THEM AND ARE CUPPING OUT IM AT A LOSS AS WHAT TO DO NEXT I'M JUST ABOUT OUT OF BAND AIDS AND MONEY FOR THIS (NOT TO MENTION MY PATIENCE
Corrective Action:
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT APPROX.72 TO 75,00 MILES THESE TIRES CUPPED OUT SO BAD I HAD TO REMOVE THEM WITH APPROX 30,000 MILES ON THEM.. I WENT BACK TO THE TIRE DEALER HAD ANOTHER SET OF GENERAL 11R.22.5 TIRES AND HAD THE STEER AXLE ALIGNED. AND AFTER 25 TO 30,000 MILES THE SAME THIING CUPPED OUT SO BAD I COULDN'T DRIVE THE TRUCK SAFELY. DECEMBER 24 2020 I PUT ON A SET OF LESSAR EXPENSIVE TIRES AT A TRUCK STOP THIS TIME 22.5 LOW PROFILE TIRES AND THE SAME THING THEY HAVE APPROX. 30,OOO MILES ON THEM AND ARE CUPPING OUT IM AT A LOSS AS WHAT TO DO NEXT I'M JUST ABOUT OUT OF BAND AIDS AND MONEY FOR THIS (NOT TO MENTION MY PATIENCE
Additional Notes:
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT APPROX.72 TO 75,00 MILES THESE TIRES CUPPED OUT SO BAD I HAD TO REMOVE THEM WITH APPROX 30,000 MILES ON THEM.. I WENT BACK TO THE TIRE DEALER HAD ANOTHER SET OF GENERAL 11R.22.5 TIRES AND HAD THE STEER AXLE ALIGNED. AND AFTER 25 TO 30,000 MILES THE SAME THIING CUPPED OUT SO BAD I COULDN'T DRIVE THE TRUCK SAFELY. DECEMBER 24 2020 I PUT ON A SET OF LESSAR EXPENSIVE TIRES AT A TRUCK STOP THIS TIME 22.5 LOW PROFILE TIRES AND THE SAME THING THEY HAVE APPROX. 30,OOO MILES ON THEM AND ARE CUPPING OUT IM AT A LOSS AS WHAT TO DO NEXT I'M JUST ABOUT OUT OF BAND AIDS AND MONEY FOR THIS (NOT TO MENTION MY PATIENCE
Mfg Campaign: 11413621
Recall Date: Apr 23, 2021
Paccar Incorporated
Defect Description:
STEERING
Potential Consequences:
AFTER HITTING A BUMP, THE STEERING WOULD SHAKE SO BAD IT WAS HARD TO HOLD THE STEERING WHEEL. HAD TO PULL OFF ON THE SHOULDER TO GET THE SHAKING TO STOP. AFTER HAVING THIS HAPPEN SEVERAL TIMES IN ONE DAY, I TOOK THE TRUCK TO DEALER WHERE THEY DISCOVERED IT HAD A BAD STEERING BOX. STILL WAITING ON THE TRUCK TO GET OUT OF SHOP.
Corrective Action:
AFTER HITTING A BUMP, THE STEERING WOULD SHAKE SO BAD IT WAS HARD TO HOLD THE STEERING WHEEL. HAD TO PULL OFF ON THE SHOULDER TO GET THE SHAKING TO STOP. AFTER HAVING THIS HAPPEN SEVERAL TIMES IN ONE DAY, I TOOK THE TRUCK TO DEALER WHERE THEY DISCOVERED IT HAD A BAD STEERING BOX. STILL WAITING ON THE TRUCK TO GET OUT OF SHOP.
Additional Notes:
AFTER HITTING A BUMP, THE STEERING WOULD SHAKE SO BAD IT WAS HARD TO HOLD THE STEERING WHEEL. HAD TO PULL OFF ON THE SHOULDER TO GET THE SHAKING TO STOP. AFTER HAVING THIS HAPPEN SEVERAL TIMES IN ONE DAY, I TOOK THE TRUCK TO DEALER WHERE THEY DISCOVERED IT HAD A BAD STEERING BOX. STILL WAITING ON THE TRUCK TO GET OUT OF SHOP.
Mfg Campaign: 11266875
Recall Date: Oct 7, 2019
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