Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWH and 21PBN
Recall Date: Dec 29, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20pbc AND 20KWB
Recall Date: Apr 6, 2020
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20PBA
Recall Date: Mar 4, 2020
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2013-2019 Kenworth T680 and T880 and Peterbilt 579 trucks, greater than 30 feet long and equipped with side extender mounted intermediate marker lamp/turn signals that do not include a reflex reflector. Since both intermediate side marker lamps and reflex reflectors are required, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18KWF & 18PBC
Recall Date: Nov 16, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2016 Peterbilt 220, 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 389, 389G, 567, 579 and 587 trucks and Kenworth K170, T170, T270, T370, T440, T470,T660, T680, T800, T880, and W900 trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: P817-C
Recall Date: Sep 22, 2017
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2013-2017 Peterbilt 567 and 579 Kenworth T680 and T880 trucks equipped with optional spotlights. The spotlight circuit may not be adequately protected in the event of a short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17KWC and 717-B
Recall Date: Jul 25, 2017
Paccar Incorporated
Safety Issue:
Paccar (Paccar Incorporated) is recalling certain 2016 Kenworth T680, T800, and T880 trucks manufactured January 5, 2015, to January 7, 2015 and 2016 Peterbilt 367, 384, 567, and 579 trucks manufactured January 2, 2015, to January 9, 2015 and equipped with Eaton Fuller FR 10-speed manual transmissions. In the affected vehicles, when the transmission shift lever is moved from reverse to neutral, the reverse gear may stay engaged. When the transmission shift lever is moved from reverse to a forward gear position, the transmission may mechanically lock because both the reverse gear and forward gear are simultaneously engaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15KWN and 1015N
Recall Date: Oct 9, 2015
Paccar Incorporated
Safety Issue:
Paccar Incorporated (Paccar) is recalling certain model year 2016 Kenworth T370, T660, T680, T800, T880, and W900 vehicles manufactured July 31, 2015, to August 12, 2015, and 2016 Peterbilt 337, 348, 365, 367, 382, 386, 389, 567, 579, and 587 vehicles manufactured August 4, 2015, to August 12, 2015. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15KWM and 915-L
Recall Date: Sep 24, 2015
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 715-K
Recall Date: Jul 22, 2015
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15KWE and 515-F
Recall Date: May 8, 2015
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 215-D
Recall Date: Mar 6, 2015
Consumer Complaints
4 ComplaintsPaccar Incorporated
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
the window switch that operates the window goes bad on every single one of these trucks . the switch controls windows , door locks dome light and mirror heat. the switch is unavailable to buy as a part , the part is on national backorder with no estimated time . the window does not go up or down . the window needs to work in order for the vehicle to pass safety inspection . this makes it safety issue .
Corrective Action:
the window switch that operates the window goes bad on every single one of these trucks . the switch controls windows , door locks dome light and mirror heat. the switch is unavailable to buy as a part , the part is on national backorder with no estimated time . the window does not go up or down . the window needs to work in order for the vehicle to pass safety inspection . this makes it safety issue .
Additional Notes:
the window switch that operates the window goes bad on every single one of these trucks . the switch controls windows , door locks dome light and mirror heat. the switch is unavailable to buy as a part , the part is on national backorder with no estimated time . the window does not go up or down . the window needs to work in order for the vehicle to pass safety inspection . this makes it safety issue .
Mfg Campaign: 11445089
Recall Date: Dec 27, 2021
Paccar Incorporated
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 PETERBILT 579. WHILE DRIVING APPROXIMATELY 65 MPH OVER AN UNEVEN ROAD SURFACE, A LOUD CLUNKING NOISE EMITTED AND THE STEERING COLUMN RELEASED INDEPENDENTLY ONTO THE CONTACT'S LAP. THE LOCKING MECHANISM WAS ADJUSTED AND THE STEERING COLUMN WAS PLACED BACK INTO THE CORRECT POSITION. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS WHEN DRIVING OVER A BUMP OR UNEVEN ROAD SURFACES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/28/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE LOCKING CAM AND SPRING. ALSO, THE GEAR SHIFT LEVER MOVED TO EASILY WHEN BUMPED. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 PETERBILT 579. WHILE DRIVING APPROXIMATELY 65 MPH OVER AN UNEVEN ROAD SURFACE, A LOUD CLUNKING NOISE EMITTED AND THE STEERING COLUMN RELEASED INDEPENDENTLY ONTO THE CONTACT'S LAP. THE LOCKING MECHANISM WAS ADJUSTED AND THE STEERING COLUMN WAS PLACED BACK INTO THE CORRECT POSITION. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS WHEN DRIVING OVER A BUMP OR UNEVEN ROAD SURFACES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/28/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE LOCKING CAM AND SPRING. ALSO, THE GEAR SHIFT LEVER MOVED TO EASILY WHEN BUMPED. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 PETERBILT 579. WHILE DRIVING APPROXIMATELY 65 MPH OVER AN UNEVEN ROAD SURFACE, A LOUD CLUNKING NOISE EMITTED AND THE STEERING COLUMN RELEASED INDEPENDENTLY ONTO THE CONTACT'S LAP. THE LOCKING MECHANISM WAS ADJUSTED AND THE STEERING COLUMN WAS PLACED BACK INTO THE CORRECT POSITION. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS WHEN DRIVING OVER A BUMP OR UNEVEN ROAD SURFACES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/28/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE LOCKING CAM AND SPRING. ALSO, THE GEAR SHIFT LEVER MOVED TO EASILY WHEN BUMPED. *JS
Mfg Campaign: 10883505
Recall Date: Jul 8, 2016
Paccar Incorporated
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 PETERBILT 579. WHILE DRIVING APPROXIMATELY 65 MPH OVER AN UNEVEN ROAD SURFACE, A LOUD CLUNKING NOISE EMITTED AND THE STEERING COLUMN RELEASED INDEPENDENTLY ONTO THE CONTACT'S LAP. THE LOCKING MECHANISM WAS ADJUSTED AND THE STEERING COLUMN WAS PLACED BACK INTO THE CORRECT POSITION. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS WHEN DRIVING OVER A BUMP OR UNEVEN ROAD SURFACES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/28/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE LOCKING CAM AND SPRING. ALSO, THE GEAR SHIFT LEVER MOVED TO EASILY WHEN BUMPED. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 PETERBILT 579. WHILE DRIVING APPROXIMATELY 65 MPH OVER AN UNEVEN ROAD SURFACE, A LOUD CLUNKING NOISE EMITTED AND THE STEERING COLUMN RELEASED INDEPENDENTLY ONTO THE CONTACT'S LAP. THE LOCKING MECHANISM WAS ADJUSTED AND THE STEERING COLUMN WAS PLACED BACK INTO THE CORRECT POSITION. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS WHEN DRIVING OVER A BUMP OR UNEVEN ROAD SURFACES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/28/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE LOCKING CAM AND SPRING. ALSO, THE GEAR SHIFT LEVER MOVED TO EASILY WHEN BUMPED. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 PETERBILT 579. WHILE DRIVING APPROXIMATELY 65 MPH OVER AN UNEVEN ROAD SURFACE, A LOUD CLUNKING NOISE EMITTED AND THE STEERING COLUMN RELEASED INDEPENDENTLY ONTO THE CONTACT'S LAP. THE LOCKING MECHANISM WAS ADJUSTED AND THE STEERING COLUMN WAS PLACED BACK INTO THE CORRECT POSITION. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS WHEN DRIVING OVER A BUMP OR UNEVEN ROAD SURFACES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/28/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE LOCKING CAM AND SPRING. ALSO, THE GEAR SHIFT LEVER MOVED TO EASILY WHEN BUMPED. *JS
Mfg Campaign: 10883505
Recall Date: Jul 8, 2016
Paccar Incorporated
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 PETERBILT 579. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL BEFORE GOING BACK INTO DRIVE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80.
Corrective Action:
TL* THE CONTACT OWNS A 2016 PETERBILT 579. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL BEFORE GOING BACK INTO DRIVE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80.
Additional Notes:
TL* THE CONTACT OWNS A 2016 PETERBILT 579. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL BEFORE GOING BACK INTO DRIVE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80.
Mfg Campaign: 10882597
Recall Date: Jul 5, 2016
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