Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24KWL, 24PBL
Recall Date: Dec 9, 2024
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24PBE/24KWE
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 579 and 567 trucks. The U-bolts that attach the air tank to the chassis may contact the fuel tank and over time, wear a hole in the tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23PBH
Recall Date: Sep 27, 2023
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T680, T880, W990, and Peterbilt 365, 367, 389, 567, and 579 vehicles. The digital display may freeze and not display critical safety information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22KWK and 22PBK
Recall Date: Oct 17, 2022
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22PBE, 22KWE
Recall Date: Jul 28, 2022
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWH and 21PBN
Recall Date: Dec 29, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWG and 21PBM
Recall Date: Nov 19, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2022 Peterbilt 567 and 579 vehicles. The Electronic Stability Control (ESC) malfunction indicator lamp may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21PBL
Recall Date: Sep 16, 2021
Paccar Incorporated
Safety Issue:
PACCAR, Inc. (PACCAR) is recalling certain 2021-2022 Peterbilt 367, 389, 567, and 579 vehicles. The cross member mounted Hill Start Assist valve assembly may have insufficient clearance to the rear axle, causing damage to the rear brake hose and loss of the rear brake signal.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21PBJ
Recall Date: Aug 19, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2021-2022 Kenworth T680, T880, W990, T800, W900 and Peterbilt 579, 567, 389, 367 vehicles equipped with a Cummins X15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21KWA / 21PBB
Recall Date: Feb 17, 2021
Consumer Complaints
3 ComplaintsPaccar Incorporated
Defect Description:
TIRES
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11645404
Recall Date: Feb 27, 2025
Paccar Incorporated
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Crane operator reported that the trucks dashboard was frozen, the truck would not restart. No warning light displayed at this time and the truck was stationary. The truck was towed. Peterbilt provided mobile service and the issue was thought to be resolved. Dash froze again while the truck was traveling, warning lights and sound went off this time. No Accident occurred but having the dashboard fail when in motions was a very unsafe situation and additionally if the trucks dash system was to freeze up when the crane is deployed that would also be an unsafe situation. The truck is currently at a Peterbilt Service provider, but the issue has not been resolved after 5 weeks.
Corrective Action:
The Crane operator reported that the trucks dashboard was frozen, the truck would not restart. No warning light displayed at this time and the truck was stationary. The truck was towed. Peterbilt provided mobile service and the issue was thought to be resolved. Dash froze again while the truck was traveling, warning lights and sound went off this time. No Accident occurred but having the dashboard fail when in motions was a very unsafe situation and additionally if the trucks dash system was to freeze up when the crane is deployed that would also be an unsafe situation. The truck is currently at a Peterbilt Service provider, but the issue has not been resolved after 5 weeks.
Additional Notes:
The Crane operator reported that the trucks dashboard was frozen, the truck would not restart. No warning light displayed at this time and the truck was stationary. The truck was towed. Peterbilt provided mobile service and the issue was thought to be resolved. Dash froze again while the truck was traveling, warning lights and sound went off this time. No Accident occurred but having the dashboard fail when in motions was a very unsafe situation and additionally if the trucks dash system was to freeze up when the crane is deployed that would also be an unsafe situation. The truck is currently at a Peterbilt Service provider, but the issue has not been resolved after 5 weeks.
Mfg Campaign: 11633878
Recall Date: Jan 3, 2025
Paccar Incorporated
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The Crane operator reported that the trucks dashboard was frozen, the truck would not restart. No warning light displayed at this time and the truck was stationary. The truck was towed. Peterbilt provided mobile service and the issue was thought to be resolved. Dash froze again while the truck was traveling, warning lights and sound went off this time. No Accident occurred but having the dashboard fail when in motions was a very unsafe situation and additionally if the trucks dash system was to freeze up when the crane is deployed that would also be an unsafe situation. The truck is currently at a Peterbilt Service provider, but the issue has not been resolved after 5 weeks.
Corrective Action:
The Crane operator reported that the trucks dashboard was frozen, the truck would not restart. No warning light displayed at this time and the truck was stationary. The truck was towed. Peterbilt provided mobile service and the issue was thought to be resolved. Dash froze again while the truck was traveling, warning lights and sound went off this time. No Accident occurred but having the dashboard fail when in motions was a very unsafe situation and additionally if the trucks dash system was to freeze up when the crane is deployed that would also be an unsafe situation. The truck is currently at a Peterbilt Service provider, but the issue has not been resolved after 5 weeks.
Additional Notes:
The Crane operator reported that the trucks dashboard was frozen, the truck would not restart. No warning light displayed at this time and the truck was stationary. The truck was towed. Peterbilt provided mobile service and the issue was thought to be resolved. Dash froze again while the truck was traveling, warning lights and sound went off this time. No Accident occurred but having the dashboard fail when in motions was a very unsafe situation and additionally if the trucks dash system was to freeze up when the crane is deployed that would also be an unsafe situation. The truck is currently at a Peterbilt Service provider, but the issue has not been resolved after 5 weeks.
Mfg Campaign: 11633878
Recall Date: Jan 3, 2025
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