Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22 PBB and 22 KWB
Recall Date: Apr 25, 2022
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWH and 21PBN
Recall Date: Dec 29, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWG and 21PBM
Recall Date: Nov 19, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21KWC, 21PBD
Recall Date: May 26, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20pbc AND 20KWB
Recall Date: Apr 6, 2020
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20PBA
Recall Date: Mar 4, 2020
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18PBE; 18KWH
Recall Date: Dec 21, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E081
Recall Date: Sep 21, 2018
Consumer Complaints
1 ComplaintPaccar Incorporated
Defect Description:
POWER TRAIN
Potential Consequences:
OUR DRIVER WAS IN TOW WITH A VEHICLE WHEN HE STARTED EXPERIENCING ISSUES WITH SHIFTING BETWEEN GEARS, WE ADVISED HIM TO RETURN TO THE YARD TO SWAP TRUCKS AND COMPLETE THE CALL THIS WAS ON 3/23/2020. BEING SHORT HANDED DUE TO THE STAY AT HOME ORDER WE DOWNED THE TRUCK UNTIL WE HAD ENOUGH STAFFING TO DELIVER IT TO PETERBILT FOR INSPECTION AND REPAIRS WHICH TOOK PLACE ON 3/30/2020. WE RECEIVED A CALL FROM [XXX] @ COAST COUNTIES PETERBILT (SAN LEANDRO) ADVISING ME THAT MY TRUCK WAS 4 DAYS OVER THE ONE YEAR WARRANTY MARK WITH JUST 21,594 MILES ON THE TRUCK AND I PROVIDED ME WITH AN ESTIMATE TO CONTINUE WITH REPAIRS SEE WHAT WAS WRONG. I ADVISED BOTH [XXX] AND [XXX] (SERVICE MANAGER) THAT NHTSA ISSUED 2 RECALLS (18V-931) AND (18E-102) BOTH PERTAINING TO A FAILED CLUTCHES THAT WERE INSTALLED INTO ROUGHLY 35-75K TRUCKS WHICH INCLUDED MY CLUTCH WHICH MATCHED THE SERIAL NUMBER AFFECTED CLUTCH RANGE PROVIDED BY EATON AND NHTSA ON BOTH OF THE RECALLS NOTICES. I REACHED OUT TO PACCAR AND EATON WHICH BOTH AGREED TO COVER A PORTION OF THE REPAIRS LEAVING ME WITH ALMOST A 3K REPAIR BILL FOR A PART THAT WAS ON NATIONAL RECALL. COAST COUNTIES PETERBILT, PACCAR & EATON ACTED IN BAD FAITH BY DISMISSING BOTH RECALLS, FURTHER THEIR LACK OF QUALITY ASSURANCE RESULTED IN MY COMPANY SUSTAINING AN AVOIDABLE LOSS OF REVENUE INC TRUCK & INSURANCE PAYMENTS WE HAD TO MAKE FOR A TRUCK WE WERE NOT ABLE TO USE FOR OVER 3 WEEKS AND COULD HAVE RESULTED IN SOMEONE BEING SERIOUSLY HURT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
OUR DRIVER WAS IN TOW WITH A VEHICLE WHEN HE STARTED EXPERIENCING ISSUES WITH SHIFTING BETWEEN GEARS, WE ADVISED HIM TO RETURN TO THE YARD TO SWAP TRUCKS AND COMPLETE THE CALL THIS WAS ON 3/23/2020. BEING SHORT HANDED DUE TO THE STAY AT HOME ORDER WE DOWNED THE TRUCK UNTIL WE HAD ENOUGH STAFFING TO DELIVER IT TO PETERBILT FOR INSPECTION AND REPAIRS WHICH TOOK PLACE ON 3/30/2020. WE RECEIVED A CALL FROM [XXX] @ COAST COUNTIES PETERBILT (SAN LEANDRO) ADVISING ME THAT MY TRUCK WAS 4 DAYS OVER THE ONE YEAR WARRANTY MARK WITH JUST 21,594 MILES ON THE TRUCK AND I PROVIDED ME WITH AN ESTIMATE TO CONTINUE WITH REPAIRS SEE WHAT WAS WRONG. I ADVISED BOTH [XXX] AND [XXX] (SERVICE MANAGER) THAT NHTSA ISSUED 2 RECALLS (18V-931) AND (18E-102) BOTH PERTAINING TO A FAILED CLUTCHES THAT WERE INSTALLED INTO ROUGHLY 35-75K TRUCKS WHICH INCLUDED MY CLUTCH WHICH MATCHED THE SERIAL NUMBER AFFECTED CLUTCH RANGE PROVIDED BY EATON AND NHTSA ON BOTH OF THE RECALLS NOTICES. I REACHED OUT TO PACCAR AND EATON WHICH BOTH AGREED TO COVER A PORTION OF THE REPAIRS LEAVING ME WITH ALMOST A 3K REPAIR BILL FOR A PART THAT WAS ON NATIONAL RECALL. COAST COUNTIES PETERBILT, PACCAR & EATON ACTED IN BAD FAITH BY DISMISSING BOTH RECALLS, FURTHER THEIR LACK OF QUALITY ASSURANCE RESULTED IN MY COMPANY SUSTAINING AN AVOIDABLE LOSS OF REVENUE INC TRUCK & INSURANCE PAYMENTS WE HAD TO MAKE FOR A TRUCK WE WERE NOT ABLE TO USE FOR OVER 3 WEEKS AND COULD HAVE RESULTED IN SOMEONE BEING SERIOUSLY HURT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
OUR DRIVER WAS IN TOW WITH A VEHICLE WHEN HE STARTED EXPERIENCING ISSUES WITH SHIFTING BETWEEN GEARS, WE ADVISED HIM TO RETURN TO THE YARD TO SWAP TRUCKS AND COMPLETE THE CALL THIS WAS ON 3/23/2020. BEING SHORT HANDED DUE TO THE STAY AT HOME ORDER WE DOWNED THE TRUCK UNTIL WE HAD ENOUGH STAFFING TO DELIVER IT TO PETERBILT FOR INSPECTION AND REPAIRS WHICH TOOK PLACE ON 3/30/2020. WE RECEIVED A CALL FROM [XXX] @ COAST COUNTIES PETERBILT (SAN LEANDRO) ADVISING ME THAT MY TRUCK WAS 4 DAYS OVER THE ONE YEAR WARRANTY MARK WITH JUST 21,594 MILES ON THE TRUCK AND I PROVIDED ME WITH AN ESTIMATE TO CONTINUE WITH REPAIRS SEE WHAT WAS WRONG. I ADVISED BOTH [XXX] AND [XXX] (SERVICE MANAGER) THAT NHTSA ISSUED 2 RECALLS (18V-931) AND (18E-102) BOTH PERTAINING TO A FAILED CLUTCHES THAT WERE INSTALLED INTO ROUGHLY 35-75K TRUCKS WHICH INCLUDED MY CLUTCH WHICH MATCHED THE SERIAL NUMBER AFFECTED CLUTCH RANGE PROVIDED BY EATON AND NHTSA ON BOTH OF THE RECALLS NOTICES. I REACHED OUT TO PACCAR AND EATON WHICH BOTH AGREED TO COVER A PORTION OF THE REPAIRS LEAVING ME WITH ALMOST A 3K REPAIR BILL FOR A PART THAT WAS ON NATIONAL RECALL. COAST COUNTIES PETERBILT, PACCAR & EATON ACTED IN BAD FAITH BY DISMISSING BOTH RECALLS, FURTHER THEIR LACK OF QUALITY ASSURANCE RESULTED IN MY COMPANY SUSTAINING AN AVOIDABLE LOSS OF REVENUE INC TRUCK & INSURANCE PAYMENTS WE HAD TO MAKE FOR A TRUCK WE WERE NOT ABLE TO USE FOR OVER 3 WEEKS AND COULD HAVE RESULTED IN SOMEONE BEING SERIOUSLY HURT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11321274
Recall Date: Apr 15, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury