PETERBILT 520 2020 Complaints - Lemon Law Database

Complaints & Recalls

3 Complaints 17 Recalls

Official Safety Recalls - Important!

17 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Paccar Incorporated

NHTSA Campaign: 22V939000 SAFETY RECALL

15.7K Vehicles Affected

Recall Date: Dec 16, 2022

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2015-2023 Peterbilt 320 and 520 refuse trucks equipped with Haulmaax/EX suspensions. The suspension tracking rod brackets may fail and detach from the forward drive axle, causing the axle to become unstable.

Potential Risk:

An unstable axle can decrease vehicle stability and control, increasing the risk of a crash.

FREE Recall Solution:

Dealers will inspect the welds and add an additional bracket between the tracking rod bracket and axle housing, as necessary, free of charge. Owner notification letters are expected to be mailed February 14, 2023. Owners may contact Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 22PBL.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 22PBL

Notice Date: Feb 22, 2023
Recall Date: Dec 16, 2022

Paccar Incorporated

NHTSA Campaign: 22V277000 SAFETY RECALL

17.6K Vehicles Affected

Recall Date: Apr 25, 2022

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

Potential Risk:

Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

FREE Recall Solution:

Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 22 PBB and 22 KWB

Notice Date: Nov 8, 2022
Recall Date: Apr 25, 2022

Paccar Incorporated

NHTSA Campaign: 21V720000 SAFETY RECALL

15 Vehicles Affected

Recall Date: Sep 16, 2021

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 520 vehicles. The quick release valve on the rear brake signal hose may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Potential Risk:

A missing quick release valve cannot ensure correct rear brake release timing, increasing the risk of a crash or injury.

FREE Recall Solution:

Dealers will inspect the vehicles for a missing quick release valve, and install one if necessary, free of charge. Owner notification letters were mailed on October 7, 2021. Owners may contact PACCAR's customer service at 1-940-591-4220 (Peterbilt). PACCAR's number for this recall is 21PBK.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 21PBK

Notice Date: Oct 7, 2021
Recall Date: Sep 16, 2021

Paccar Incorporated

NHTSA Campaign: 21V391000 SAFETY RECALL

612 Vehicles Affected

Recall Date: May 26, 2021

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Potential Risk:

A fuel leak in the presence of an ignition source increases the risk of a fire.

FREE Recall Solution:

Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 21KWC, 21PBD

Notice Date: Jul 30, 2021
Recall Date: May 26, 2021

Paccar Incorporated

NHTSA Campaign: 21V004000 SAFETY RECALL

1K Vehicles Affected

Recall Date: Jan 11, 2021

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2015-2021 Peterbilt 320 and 520 vehicles. The steering column support structure may crack or break in certain right-hand, stand-up drive models.

Potential Risk:

If the steering column loosens from the mounting structure, steering control can become affected, increasing the risk of a crash.

FREE Recall Solution:

PACCAR will notify owners, and dealers will inspect the 520 models right hand stand-pp steering column structure and replace it if cracks are present, as well as add additional support brackets to the new (if replaced) or existing structure, free of charge. Additionally, for the 520 models, dealers will install a large gusset with triangulating support for the column bracket, free of charge. Owner notification letters were mailed July 30, 2021. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 21PBA.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 21PBA

Notice Date: Jul 30, 2021
Recall Date: Jan 11, 2021

Paccar Incorporated

NHTSA Campaign: 20V739000 SAFETY RECALL

11 Vehicles Affected

Recall Date: Nov 25, 2020

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 520 vehicles. The stability control brake relay may have the Spring Brake Modulating (SBM) Valve or the lift axle hose incorrectly connected.

Potential Risk:

A stability control event meant to only actuate the ABS controlled wheel ends could actuate lift axle brakes or modulate park brake chambers and could possibly de-stabilize the vehicle, increasing the risk of a crash.

FREE Recall Solution:

PACCAR will notify owners, and dealers will inspect the suspect chassis and correct the brake relay plumbing if needed, free of charge. PACCAR has issued owners an interim notification on January 4, 2020. Owner notification letters were mailed on January 25, 2021. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBF.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 20PBF

Notice Date: Jan 25, 2021
Recall Date: Nov 25, 2020

Paccar Incorporated

NHTSA Campaign: 20V506000 SAFETY RECALL

1.1K Vehicles Affected

Recall Date: Aug 26, 2020

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

Potential Risk:

The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.

FREE Recall Solution:

PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 20PBE and 20KWC

Notice Date: Sep 29, 2020
Recall Date: Aug 26, 2020

Paccar Incorporated

NHTSA Campaign: 20V429000 SAFETY RECALL

239 Vehicles Affected

Recall Date: Jul 24, 2020

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2020 Peterbilt 520 vehicles. Incorrect bolts may have been used to secure the steering assist cylinder bracket, possibly allowing the bolts to loosen.

Potential Risk:

Loose bolts may cause the bracket to flex or break, potentially damaging adjacent components or locking up the steering, increasing the risk of crash.

FREE Recall Solution:

PACCAR will notify owners, and dealers will install hardware with thread adhesive and replace any components damaged by the improperly secured steer assist bracket, free of charge. The recall began August 17, 2020. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 20PBD.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 20PBD

Notice Date: Aug 17, 2020
Recall Date: Jul 24, 2020

Paccar Incorporated

NHTSA Campaign: 20V132000 SAFETY RECALL

233 Vehicles Affected

Recall Date: Mar 4, 2020

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2016-2020 Peterbilt 320 and 520 vehicles with dual foot valves and a liftable tag or tri-drive rear axles. The rear brake signal hose may be missing a quick release valve, possibly causing a delay in their brake release timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Disc Brakes."

Potential Risk:

A delayed brake release may increase the risk of crash.

FREE Recall Solution:

PACCAR will notify owners, and dealers will check the vehicles for a quick release valve, installing one as necessary, free of charge. The recall began March 24, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBB.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 20PBB

Notice Date: Mar 24, 2020
Recall Date: Mar 4, 2020

Paccar Incorporated

NHTSA Campaign: 19V911000 SAFETY RECALL

148 Vehicles Affected

Recall Date: Dec 19, 2019

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.

Potential Risk:

If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.

FREE Recall Solution:

PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 19KWE and 19PBG.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 19KWE and 19PBG

Notice Date: Feb 10, 2020
Recall Date: Dec 19, 2019

Paccar Incorporated

NHTSA Campaign: 19V452000 SAFETY RECALL

343 Vehicles Affected

Recall Date: Jun 14, 2019

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 1990-2020 Peterbilt 320 and 520 vehicles built with specific amber rear turn signals. The turn signals may also light up with the stop/tail lights when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:

Rear Turn signals that illuminate at the same time as the brake lights may create confusion and impair the effectiveness of the brake lights, increasing the risk of a crash.

FREE Recall Solution:

PACCAR will notify owners, and for trucks with rear amber lights, dealers will add a jumper harness between the chassis electrical harness and amber tail lights, free of charge. The recall began August 1, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 19PBC.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 19PBC

Notice Date: Aug 1, 2019
Recall Date: Jun 14, 2019

Paccar Incorporated

NHTSA Campaign: 19V282000 SAFETY RECALL

5.1K Vehicles Affected

Recall Date: Apr 9, 2019

Safety Issue:

PACCAR Incorporated (PACCAR) is recalling certain 2017-2020 Peterbilt 520 vehicles. Due to undersized wires, the connector between the cab power harness and the power distribution center (PDC) harness may overheat and melt, possibly resulting in an engine shutdown.

Potential Risk:

An unexpected engine shut down can increase the risk of a crash.

FREE Recall Solution:

PACCAR will notify owners, and dealers will replace the main power wire to the PDC with a wire of the correct size, free of charge. The recall began August 6, 2019. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 19PBB.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PETERBILT dealer to schedule your FREE recall repair.

Manufacturer: PETERBILT
Mfg Campaign: 19PBB

Notice Date: Aug 6, 2019
Recall Date: Apr 9, 2019

Consumer Complaints

3 Complaints

Paccar Incorporated

Campaign: 11427420 Other

Aug 2, 2021

Defect Description:

SERVICE BRAKES

Potential Consequences:

Truck was brought in because driver heard a grinding noise. Mechanic inspected and found that the front disc brake pads and separated from the backing. Truck was thought to still be under warranty and was then taken to dealership for repairs.

Corrective Action:

Additional Notes:

Manufacturer: PETERBILT
Mfg Campaign: 11427420

Notice Date: Aug 2, 2021
Recall Date: Aug 2, 2021

Paccar Incorporated

Campaign: 11427422 Other

Aug 2, 2021

Defect Description:

SERVICE BRAKES

Potential Consequences:

After issue with first truck dealership asked to bring in others to be inspected and found same issue with them. Front brake pads were separating from backing. This truck had less mileage so damage not as severe.

Corrective Action:

Additional Notes:

Manufacturer: PETERBILT
Mfg Campaign: 11427422

Notice Date: Aug 2, 2021
Recall Date: Aug 2, 2021

Paccar Incorporated

Campaign: 11427424 Other

Aug 2, 2021

Defect Description:

SERVICE BRAKES

Potential Consequences:

This one was taken in after the first one also for inspection by dealer. Issue wasn't as severe due to lower mileage and use. I believe the pads were just changed as a precaution, I don't believe they had started to separate.

Corrective Action:

Additional Notes:

Manufacturer: PETERBILT
Mfg Campaign: 11427424

Notice Date: Aug 2, 2021
Recall Date: Aug 2, 2021

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