Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22 PBB and 22 KWB
Recall Date: Apr 25, 2022
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21KWG and 21PBM
Recall Date: Nov 19, 2021
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20pbc AND 20KWB
Recall Date: Apr 6, 2020
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20PBA
Recall Date: Mar 4, 2020
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18PBE; 18KWH
Recall Date: Dec 21, 2018
Paccar Incorporated
Safety Issue:
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18E081
Recall Date: Sep 21, 2018
Consumer Complaints
6 ComplaintsPaccar Incorporated
Defect Description:
STEERING
Potential Consequences:
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backing into a parking space the two bolts holding the steering arm to the steering knuckle broke, causing the steering arm to come free from the steering knuckle - ultimately causing a catastrophic failure and a complete loss of steering. Peterbilt took the steering arm for inspection following the failure, but did not return it to us. - Had this incident occurred while traveling on a public roadway, the driver would have lost all ability to steer the commercial vehicle (which could potentially be weighing 80,000 lbs and transporting hazardous materials) and would have no control over where the unit went. It could have resulted in an auto or property collision - potentially causing multiple injuries or fatalities. - We know of another company that has had two failures identical to this one. Allegedly, Dana Spicer admitted to our Peterbilt dealer that they knew of 12 other failures such as this. - The truck that experienced the failure was taken to the dealership where it was purchased. It was repaired by retrofitting the axle to the E-Series components. As mentioned, they kept the steering arm/bolts that failed. - There was no warning, nor is there potential to be any warning. If this happens, it will happen immediately and all control of the vehicle by the driver will be lost. The bolts that failed appeared to have been corroding for a period of time prior to the failure. However, there is no way to visually inspect the condition of the bolts without removing several components on the tire/wheel, hub and brake assembly and completely removing the bolts.
Corrective Action:
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backing into a parking space the two bolts holding the steering arm to the steering knuckle broke, causing the steering arm to come free from the steering knuckle - ultimately causing a catastrophic failure and a complete loss of steering. Peterbilt took the steering arm for inspection following the failure, but did not return it to us. - Had this incident occurred while traveling on a public roadway, the driver would have lost all ability to steer the commercial vehicle (which could potentially be weighing 80,000 lbs and transporting hazardous materials) and would have no control over where the unit went. It could have resulted in an auto or property collision - potentially causing multiple injuries or fatalities. - We know of another company that has had two failures identical to this one. Allegedly, Dana Spicer admitted to our Peterbilt dealer that they knew of 12 other failures such as this. - The truck that experienced the failure was taken to the dealership where it was purchased. It was repaired by retrofitting the axle to the E-Series components. As mentioned, they kept the steering arm/bolts that failed. - There was no warning, nor is there potential to be any warning. If this happens, it will happen immediately and all control of the vehicle by the driver will be lost. The bolts that failed appeared to have been corroding for a period of time prior to the failure. However, there is no way to visually inspect the condition of the bolts without removing several components on the tire/wheel, hub and brake assembly and completely removing the bolts.
Additional Notes:
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backing into a parking space the two bolts holding the steering arm to the steering knuckle broke, causing the steering arm to come free from the steering knuckle - ultimately causing a catastrophic failure and a complete loss of steering. Peterbilt took the steering arm for inspection following the failure, but did not return it to us. - Had this incident occurred while traveling on a public roadway, the driver would have lost all ability to steer the commercial vehicle (which could potentially be weighing 80,000 lbs and transporting hazardous materials) and would have no control over where the unit went. It could have resulted in an auto or property collision - potentially causing multiple injuries or fatalities. - We know of another company that has had two failures identical to this one. Allegedly, Dana Spicer admitted to our Peterbilt dealer that they knew of 12 other failures such as this. - The truck that experienced the failure was taken to the dealership where it was purchased. It was repaired by retrofitting the axle to the E-Series components. As mentioned, they kept the steering arm/bolts that failed. - There was no warning, nor is there potential to be any warning. If this happens, it will happen immediately and all control of the vehicle by the driver will be lost. The bolts that failed appeared to have been corroding for a period of time prior to the failure. However, there is no way to visually inspect the condition of the bolts without removing several components on the tire/wheel, hub and brake assembly and completely removing the bolts.
Mfg Campaign: 11455852
Recall Date: Mar 9, 2022
Paccar Incorporated
Defect Description:
STEERING:LINKAGES
Potential Consequences:
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backing into a parking space the two bolts holding the steering arm to the steering knuckle broke, causing the steering arm to come free from the steering knuckle - ultimately causing a catastrophic failure and a complete loss of steering. Peterbilt took the steering arm for inspection following the failure, but did not return it to us. - Had this incident occurred while traveling on a public roadway, the driver would have lost all ability to steer the commercial vehicle (which could potentially be weighing 80,000 lbs and transporting hazardous materials) and would have no control over where the unit went. It could have resulted in an auto or property collision - potentially causing multiple injuries or fatalities. - We know of another company that has had two failures identical to this one. Allegedly, Dana Spicer admitted to our Peterbilt dealer that they knew of 12 other failures such as this. - The truck that experienced the failure was taken to the dealership where it was purchased. It was repaired by retrofitting the axle to the E-Series components. As mentioned, they kept the steering arm/bolts that failed. - There was no warning, nor is there potential to be any warning. If this happens, it will happen immediately and all control of the vehicle by the driver will be lost. The bolts that failed appeared to have been corroding for a period of time prior to the failure. However, there is no way to visually inspect the condition of the bolts without removing several components on the tire/wheel, hub and brake assembly and completely removing the bolts.
Corrective Action:
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backing into a parking space the two bolts holding the steering arm to the steering knuckle broke, causing the steering arm to come free from the steering knuckle - ultimately causing a catastrophic failure and a complete loss of steering. Peterbilt took the steering arm for inspection following the failure, but did not return it to us. - Had this incident occurred while traveling on a public roadway, the driver would have lost all ability to steer the commercial vehicle (which could potentially be weighing 80,000 lbs and transporting hazardous materials) and would have no control over where the unit went. It could have resulted in an auto or property collision - potentially causing multiple injuries or fatalities. - We know of another company that has had two failures identical to this one. Allegedly, Dana Spicer admitted to our Peterbilt dealer that they knew of 12 other failures such as this. - The truck that experienced the failure was taken to the dealership where it was purchased. It was repaired by retrofitting the axle to the E-Series components. As mentioned, they kept the steering arm/bolts that failed. - There was no warning, nor is there potential to be any warning. If this happens, it will happen immediately and all control of the vehicle by the driver will be lost. The bolts that failed appeared to have been corroding for a period of time prior to the failure. However, there is no way to visually inspect the condition of the bolts without removing several components on the tire/wheel, hub and brake assembly and completely removing the bolts.
Additional Notes:
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backing into a parking space the two bolts holding the steering arm to the steering knuckle broke, causing the steering arm to come free from the steering knuckle - ultimately causing a catastrophic failure and a complete loss of steering. Peterbilt took the steering arm for inspection following the failure, but did not return it to us. - Had this incident occurred while traveling on a public roadway, the driver would have lost all ability to steer the commercial vehicle (which could potentially be weighing 80,000 lbs and transporting hazardous materials) and would have no control over where the unit went. It could have resulted in an auto or property collision - potentially causing multiple injuries or fatalities. - We know of another company that has had two failures identical to this one. Allegedly, Dana Spicer admitted to our Peterbilt dealer that they knew of 12 other failures such as this. - The truck that experienced the failure was taken to the dealership where it was purchased. It was repaired by retrofitting the axle to the E-Series components. As mentioned, they kept the steering arm/bolts that failed. - There was no warning, nor is there potential to be any warning. If this happens, it will happen immediately and all control of the vehicle by the driver will be lost. The bolts that failed appeared to have been corroding for a period of time prior to the failure. However, there is no way to visually inspect the condition of the bolts without removing several components on the tire/wheel, hub and brake assembly and completely removing the bolts.
Mfg Campaign: 11455852
Recall Date: Mar 9, 2022
Paccar Incorporated
Defect Description:
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
Potential Consequences:
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backing into a parking space the two bolts holding the steering arm to the steering knuckle broke, causing the steering arm to come free from the steering knuckle - ultimately causing a catastrophic failure and a complete loss of steering. Peterbilt took the steering arm for inspection following the failure, but did not return it to us. - Had this incident occurred while traveling on a public roadway, the driver would have lost all ability to steer the commercial vehicle (which could potentially be weighing 80,000 lbs and transporting hazardous materials) and would have no control over where the unit went. It could have resulted in an auto or property collision - potentially causing multiple injuries or fatalities. - We know of another company that has had two failures identical to this one. Allegedly, Dana Spicer admitted to our Peterbilt dealer that they knew of 12 other failures such as this. - The truck that experienced the failure was taken to the dealership where it was purchased. It was repaired by retrofitting the axle to the E-Series components. As mentioned, they kept the steering arm/bolts that failed. - There was no warning, nor is there potential to be any warning. If this happens, it will happen immediately and all control of the vehicle by the driver will be lost. The bolts that failed appeared to have been corroding for a period of time prior to the failure. However, there is no way to visually inspect the condition of the bolts without removing several components on the tire/wheel, hub and brake assembly and completely removing the bolts.
Corrective Action:
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backing into a parking space the two bolts holding the steering arm to the steering knuckle broke, causing the steering arm to come free from the steering knuckle - ultimately causing a catastrophic failure and a complete loss of steering. Peterbilt took the steering arm for inspection following the failure, but did not return it to us. - Had this incident occurred while traveling on a public roadway, the driver would have lost all ability to steer the commercial vehicle (which could potentially be weighing 80,000 lbs and transporting hazardous materials) and would have no control over where the unit went. It could have resulted in an auto or property collision - potentially causing multiple injuries or fatalities. - We know of another company that has had two failures identical to this one. Allegedly, Dana Spicer admitted to our Peterbilt dealer that they knew of 12 other failures such as this. - The truck that experienced the failure was taken to the dealership where it was purchased. It was repaired by retrofitting the axle to the E-Series components. As mentioned, they kept the steering arm/bolts that failed. - There was no warning, nor is there potential to be any warning. If this happens, it will happen immediately and all control of the vehicle by the driver will be lost. The bolts that failed appeared to have been corroding for a period of time prior to the failure. However, there is no way to visually inspect the condition of the bolts without removing several components on the tire/wheel, hub and brake assembly and completely removing the bolts.
Additional Notes:
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backing into a parking space the two bolts holding the steering arm to the steering knuckle broke, causing the steering arm to come free from the steering knuckle - ultimately causing a catastrophic failure and a complete loss of steering. Peterbilt took the steering arm for inspection following the failure, but did not return it to us. - Had this incident occurred while traveling on a public roadway, the driver would have lost all ability to steer the commercial vehicle (which could potentially be weighing 80,000 lbs and transporting hazardous materials) and would have no control over where the unit went. It could have resulted in an auto or property collision - potentially causing multiple injuries or fatalities. - We know of another company that has had two failures identical to this one. Allegedly, Dana Spicer admitted to our Peterbilt dealer that they knew of 12 other failures such as this. - The truck that experienced the failure was taken to the dealership where it was purchased. It was repaired by retrofitting the axle to the E-Series components. As mentioned, they kept the steering arm/bolts that failed. - There was no warning, nor is there potential to be any warning. If this happens, it will happen immediately and all control of the vehicle by the driver will be lost. The bolts that failed appeared to have been corroding for a period of time prior to the failure. However, there is no way to visually inspect the condition of the bolts without removing several components on the tire/wheel, hub and brake assembly and completely removing the bolts.
Mfg Campaign: 11455852
Recall Date: Mar 9, 2022
Paccar Incorporated
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WE PURCHASED THIS TRUCK MARCH 4, 2018. SINCE THAT DATE A TOTAL OF THREE (3) PASSENGER QUARTER FENDERS HAVE "FALLEN OFF" THE TRUCK. THE LAST SET HAD LOCK TIGHT ON THE BOLT. IT IS ONLY INVOLVING THE PASSENGER SIDE. UNSURE IF THE BOLT BROKE OR JUST BACKED OUT. THE LAST ONE WHEN IT CAME OFF HIT OUR PRIMARY AIR LINE AND KINKED IT. LUCKY IT DIDN'T SEVER IT. ALSO WE HAVE HAD THREE (3) "COUNTRY" HORNS VIBRATE INTO PIECES. ALSO THE LAST HORN WAS ATTACHED WITH LOCK TIGHT TO PREVENT THE BUGLES FROM COMING OFF AS DIRECTED BY THE SUPPLIER. ALL THE BUGLES HAVE FALLEN OFF DUE TO THE EXCESSIVE VIBRATIONS OF THIS PARTICULAR MODEL YEAR. NEEDLESS TO SAY WE ARE TIRED OF REPLACING PARTS THAT VIBRATE OR BREAK OFF ON A NEW TRUCK!!!! THE FENDERS GO UNDER OUR DRIVES AND OUT THE BACK. FORTUNATELY NOBODY HAS BEEN INJURED DUE TO THE FLAW OF THIS PART. THE VEHICLE WAS IN MOTION IN ALL INSTANCES ON A HIGHWAY. VARIOUS DATES WITH THE LATEST INDICATED. THE AIR COMPRESSOR STARTED MAKING A STRANGE SOUND BEFORE IT EVENTUALLY FAILED. WE COULD NOT MAINTAIN AIR PRESSURE IN THE TANKS AND THE LOW PRESSURE LIGHT WOULD COME ON FORCING US TO PULL THE TRUCK OVER SO THE SPRING BRAKES WOULD NOT ENGAGE. WE'VE ALSO HAD AIR DRYER ISSUES AND THE BRAIDED FUEL LINE TO THE FUEL PUMP HAD WORN CHAFED AND WORN THROUGH DUE TO A ROUTING PROBLEM. WE WERE TOLD THAT THIS ALLOWED AIR INTO THE FUEL WHICH INCREASED REGENERATIONS MORE THAN NORMAL
Corrective Action:
WE PURCHASED THIS TRUCK MARCH 4, 2018. SINCE THAT DATE A TOTAL OF THREE (3) PASSENGER QUARTER FENDERS HAVE "FALLEN OFF" THE TRUCK. THE LAST SET HAD LOCK TIGHT ON THE BOLT. IT IS ONLY INVOLVING THE PASSENGER SIDE. UNSURE IF THE BOLT BROKE OR JUST BACKED OUT. THE LAST ONE WHEN IT CAME OFF HIT OUR PRIMARY AIR LINE AND KINKED IT. LUCKY IT DIDN'T SEVER IT. ALSO WE HAVE HAD THREE (3) "COUNTRY" HORNS VIBRATE INTO PIECES. ALSO THE LAST HORN WAS ATTACHED WITH LOCK TIGHT TO PREVENT THE BUGLES FROM COMING OFF AS DIRECTED BY THE SUPPLIER. ALL THE BUGLES HAVE FALLEN OFF DUE TO THE EXCESSIVE VIBRATIONS OF THIS PARTICULAR MODEL YEAR. NEEDLESS TO SAY WE ARE TIRED OF REPLACING PARTS THAT VIBRATE OR BREAK OFF ON A NEW TRUCK!!!! THE FENDERS GO UNDER OUR DRIVES AND OUT THE BACK. FORTUNATELY NOBODY HAS BEEN INJURED DUE TO THE FLAW OF THIS PART. THE VEHICLE WAS IN MOTION IN ALL INSTANCES ON A HIGHWAY. VARIOUS DATES WITH THE LATEST INDICATED. THE AIR COMPRESSOR STARTED MAKING A STRANGE SOUND BEFORE IT EVENTUALLY FAILED. WE COULD NOT MAINTAIN AIR PRESSURE IN THE TANKS AND THE LOW PRESSURE LIGHT WOULD COME ON FORCING US TO PULL THE TRUCK OVER SO THE SPRING BRAKES WOULD NOT ENGAGE. WE'VE ALSO HAD AIR DRYER ISSUES AND THE BRAIDED FUEL LINE TO THE FUEL PUMP HAD WORN CHAFED AND WORN THROUGH DUE TO A ROUTING PROBLEM. WE WERE TOLD THAT THIS ALLOWED AIR INTO THE FUEL WHICH INCREASED REGENERATIONS MORE THAN NORMAL
Additional Notes:
WE PURCHASED THIS TRUCK MARCH 4, 2018. SINCE THAT DATE A TOTAL OF THREE (3) PASSENGER QUARTER FENDERS HAVE "FALLEN OFF" THE TRUCK. THE LAST SET HAD LOCK TIGHT ON THE BOLT. IT IS ONLY INVOLVING THE PASSENGER SIDE. UNSURE IF THE BOLT BROKE OR JUST BACKED OUT. THE LAST ONE WHEN IT CAME OFF HIT OUR PRIMARY AIR LINE AND KINKED IT. LUCKY IT DIDN'T SEVER IT. ALSO WE HAVE HAD THREE (3) "COUNTRY" HORNS VIBRATE INTO PIECES. ALSO THE LAST HORN WAS ATTACHED WITH LOCK TIGHT TO PREVENT THE BUGLES FROM COMING OFF AS DIRECTED BY THE SUPPLIER. ALL THE BUGLES HAVE FALLEN OFF DUE TO THE EXCESSIVE VIBRATIONS OF THIS PARTICULAR MODEL YEAR. NEEDLESS TO SAY WE ARE TIRED OF REPLACING PARTS THAT VIBRATE OR BREAK OFF ON A NEW TRUCK!!!! THE FENDERS GO UNDER OUR DRIVES AND OUT THE BACK. FORTUNATELY NOBODY HAS BEEN INJURED DUE TO THE FLAW OF THIS PART. THE VEHICLE WAS IN MOTION IN ALL INSTANCES ON A HIGHWAY. VARIOUS DATES WITH THE LATEST INDICATED. THE AIR COMPRESSOR STARTED MAKING A STRANGE SOUND BEFORE IT EVENTUALLY FAILED. WE COULD NOT MAINTAIN AIR PRESSURE IN THE TANKS AND THE LOW PRESSURE LIGHT WOULD COME ON FORCING US TO PULL THE TRUCK OVER SO THE SPRING BRAKES WOULD NOT ENGAGE. WE'VE ALSO HAD AIR DRYER ISSUES AND THE BRAIDED FUEL LINE TO THE FUEL PUMP HAD WORN CHAFED AND WORN THROUGH DUE TO A ROUTING PROBLEM. WE WERE TOLD THAT THIS ALLOWED AIR INTO THE FUEL WHICH INCREASED REGENERATIONS MORE THAN NORMAL
Mfg Campaign: 11309417
Recall Date: Feb 15, 2020
Paccar Incorporated
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE PURCHASED THIS TRUCK MARCH 4, 2018. SINCE THAT DATE A TOTAL OF THREE (3) PASSENGER QUARTER FENDERS HAVE "FALLEN OFF" THE TRUCK. THE LAST SET HAD LOCK TIGHT ON THE BOLT. IT IS ONLY INVOLVING THE PASSENGER SIDE. UNSURE IF THE BOLT BROKE OR JUST BACKED OUT. THE LAST ONE WHEN IT CAME OFF HIT OUR PRIMARY AIR LINE AND KINKED IT. LUCKY IT DIDN'T SEVER IT. ALSO WE HAVE HAD THREE (3) "COUNTRY" HORNS VIBRATE INTO PIECES. ALSO THE LAST HORN WAS ATTACHED WITH LOCK TIGHT TO PREVENT THE BUGLES FROM COMING OFF AS DIRECTED BY THE SUPPLIER. ALL THE BUGLES HAVE FALLEN OFF DUE TO THE EXCESSIVE VIBRATIONS OF THIS PARTICULAR MODEL YEAR. NEEDLESS TO SAY WE ARE TIRED OF REPLACING PARTS THAT VIBRATE OR BREAK OFF ON A NEW TRUCK!!!! THE FENDERS GO UNDER OUR DRIVES AND OUT THE BACK. FORTUNATELY NOBODY HAS BEEN INJURED DUE TO THE FLAW OF THIS PART. THE VEHICLE WAS IN MOTION IN ALL INSTANCES ON A HIGHWAY. VARIOUS DATES WITH THE LATEST INDICATED. THE AIR COMPRESSOR STARTED MAKING A STRANGE SOUND BEFORE IT EVENTUALLY FAILED. WE COULD NOT MAINTAIN AIR PRESSURE IN THE TANKS AND THE LOW PRESSURE LIGHT WOULD COME ON FORCING US TO PULL THE TRUCK OVER SO THE SPRING BRAKES WOULD NOT ENGAGE. WE'VE ALSO HAD AIR DRYER ISSUES AND THE BRAIDED FUEL LINE TO THE FUEL PUMP HAD WORN CHAFED AND WORN THROUGH DUE TO A ROUTING PROBLEM. WE WERE TOLD THAT THIS ALLOWED AIR INTO THE FUEL WHICH INCREASED REGENERATIONS MORE THAN NORMAL
Corrective Action:
WE PURCHASED THIS TRUCK MARCH 4, 2018. SINCE THAT DATE A TOTAL OF THREE (3) PASSENGER QUARTER FENDERS HAVE "FALLEN OFF" THE TRUCK. THE LAST SET HAD LOCK TIGHT ON THE BOLT. IT IS ONLY INVOLVING THE PASSENGER SIDE. UNSURE IF THE BOLT BROKE OR JUST BACKED OUT. THE LAST ONE WHEN IT CAME OFF HIT OUR PRIMARY AIR LINE AND KINKED IT. LUCKY IT DIDN'T SEVER IT. ALSO WE HAVE HAD THREE (3) "COUNTRY" HORNS VIBRATE INTO PIECES. ALSO THE LAST HORN WAS ATTACHED WITH LOCK TIGHT TO PREVENT THE BUGLES FROM COMING OFF AS DIRECTED BY THE SUPPLIER. ALL THE BUGLES HAVE FALLEN OFF DUE TO THE EXCESSIVE VIBRATIONS OF THIS PARTICULAR MODEL YEAR. NEEDLESS TO SAY WE ARE TIRED OF REPLACING PARTS THAT VIBRATE OR BREAK OFF ON A NEW TRUCK!!!! THE FENDERS GO UNDER OUR DRIVES AND OUT THE BACK. FORTUNATELY NOBODY HAS BEEN INJURED DUE TO THE FLAW OF THIS PART. THE VEHICLE WAS IN MOTION IN ALL INSTANCES ON A HIGHWAY. VARIOUS DATES WITH THE LATEST INDICATED. THE AIR COMPRESSOR STARTED MAKING A STRANGE SOUND BEFORE IT EVENTUALLY FAILED. WE COULD NOT MAINTAIN AIR PRESSURE IN THE TANKS AND THE LOW PRESSURE LIGHT WOULD COME ON FORCING US TO PULL THE TRUCK OVER SO THE SPRING BRAKES WOULD NOT ENGAGE. WE'VE ALSO HAD AIR DRYER ISSUES AND THE BRAIDED FUEL LINE TO THE FUEL PUMP HAD WORN CHAFED AND WORN THROUGH DUE TO A ROUTING PROBLEM. WE WERE TOLD THAT THIS ALLOWED AIR INTO THE FUEL WHICH INCREASED REGENERATIONS MORE THAN NORMAL
Additional Notes:
WE PURCHASED THIS TRUCK MARCH 4, 2018. SINCE THAT DATE A TOTAL OF THREE (3) PASSENGER QUARTER FENDERS HAVE "FALLEN OFF" THE TRUCK. THE LAST SET HAD LOCK TIGHT ON THE BOLT. IT IS ONLY INVOLVING THE PASSENGER SIDE. UNSURE IF THE BOLT BROKE OR JUST BACKED OUT. THE LAST ONE WHEN IT CAME OFF HIT OUR PRIMARY AIR LINE AND KINKED IT. LUCKY IT DIDN'T SEVER IT. ALSO WE HAVE HAD THREE (3) "COUNTRY" HORNS VIBRATE INTO PIECES. ALSO THE LAST HORN WAS ATTACHED WITH LOCK TIGHT TO PREVENT THE BUGLES FROM COMING OFF AS DIRECTED BY THE SUPPLIER. ALL THE BUGLES HAVE FALLEN OFF DUE TO THE EXCESSIVE VIBRATIONS OF THIS PARTICULAR MODEL YEAR. NEEDLESS TO SAY WE ARE TIRED OF REPLACING PARTS THAT VIBRATE OR BREAK OFF ON A NEW TRUCK!!!! THE FENDERS GO UNDER OUR DRIVES AND OUT THE BACK. FORTUNATELY NOBODY HAS BEEN INJURED DUE TO THE FLAW OF THIS PART. THE VEHICLE WAS IN MOTION IN ALL INSTANCES ON A HIGHWAY. VARIOUS DATES WITH THE LATEST INDICATED. THE AIR COMPRESSOR STARTED MAKING A STRANGE SOUND BEFORE IT EVENTUALLY FAILED. WE COULD NOT MAINTAIN AIR PRESSURE IN THE TANKS AND THE LOW PRESSURE LIGHT WOULD COME ON FORCING US TO PULL THE TRUCK OVER SO THE SPRING BRAKES WOULD NOT ENGAGE. WE'VE ALSO HAD AIR DRYER ISSUES AND THE BRAIDED FUEL LINE TO THE FUEL PUMP HAD WORN CHAFED AND WORN THROUGH DUE TO A ROUTING PROBLEM. WE WERE TOLD THAT THIS ALLOWED AIR INTO THE FUEL WHICH INCREASED REGENERATIONS MORE THAN NORMAL
Mfg Campaign: 11309417
Recall Date: Feb 15, 2020
Paccar Incorporated
Defect Description:
TIRES
Potential Consequences:
I PURCHASED A 2019 PETERBILT TRUCK IN MAY OF 2018. THE FRONT LEFT STEER TIRE FAILED ON JUNE 18,2018 AT HIGHWAY SPEEDS. RAPID AIR PRESSURE LOSS, AND HAVING TO TAKE EMERGENCY EVASIVE ACTION. THE TIRE HAD ONLY 10,580 MILES. I CHOCKED IT UP TO THE POSSIBILITY OF A ROAD HAZARD, AND LEFT IT AT THAT. FAST FORWARD TO TODAY OCTOBER 11,2018. RIGHT SIDE STEER TIRE FAILED AT HIGHWAY SPEED. TRUCK NOW HAS 54,653 MILES ON IT. I WAS FORTUNATE ENOUGH TO KEEP THE TIRE TODAY AND IT STRUCK ME AS ODD THAT THE SIDEWALL ON ONE SIDE SEPARATED CLEANLY FROM THE TREAD. THE OTHER SIDE ALSO SEPARATED, BUT IT SHOWS SIGNS OF TEARING THE PLYS THAT I ASSUME ARE THERE TO STRENGTHEN THE JOINT BETWEEN THE FACE AND THE SIDEWALL OF THE TIRE. NEEDLESS TO SAY, COMMERCIAL VEHICLES LOSING STEER TIRES IS ONE OF THE MOST DANGEROUS SITUATIONS WE COULD ENCOUNTER. I AM WORKING ON REPAIRS AS I TYPE THIS COMPLAINT. I WILL BE REPLACING THE TIRE, WHEEL, AND A BRAKE LINE THAT BECAME KINKED DUE TO THE TIRE. *DT *TR
Corrective Action:
I PURCHASED A 2019 PETERBILT TRUCK IN MAY OF 2018. THE FRONT LEFT STEER TIRE FAILED ON JUNE 18,2018 AT HIGHWAY SPEEDS. RAPID AIR PRESSURE LOSS, AND HAVING TO TAKE EMERGENCY EVASIVE ACTION. THE TIRE HAD ONLY 10,580 MILES. I CHOCKED IT UP TO THE POSSIBILITY OF A ROAD HAZARD, AND LEFT IT AT THAT. FAST FORWARD TO TODAY OCTOBER 11,2018. RIGHT SIDE STEER TIRE FAILED AT HIGHWAY SPEED. TRUCK NOW HAS 54,653 MILES ON IT. I WAS FORTUNATE ENOUGH TO KEEP THE TIRE TODAY AND IT STRUCK ME AS ODD THAT THE SIDEWALL ON ONE SIDE SEPARATED CLEANLY FROM THE TREAD. THE OTHER SIDE ALSO SEPARATED, BUT IT SHOWS SIGNS OF TEARING THE PLYS THAT I ASSUME ARE THERE TO STRENGTHEN THE JOINT BETWEEN THE FACE AND THE SIDEWALL OF THE TIRE. NEEDLESS TO SAY, COMMERCIAL VEHICLES LOSING STEER TIRES IS ONE OF THE MOST DANGEROUS SITUATIONS WE COULD ENCOUNTER. I AM WORKING ON REPAIRS AS I TYPE THIS COMPLAINT. I WILL BE REPLACING THE TIRE, WHEEL, AND A BRAKE LINE THAT BECAME KINKED DUE TO THE TIRE. *DT *TR
Additional Notes:
I PURCHASED A 2019 PETERBILT TRUCK IN MAY OF 2018. THE FRONT LEFT STEER TIRE FAILED ON JUNE 18,2018 AT HIGHWAY SPEEDS. RAPID AIR PRESSURE LOSS, AND HAVING TO TAKE EMERGENCY EVASIVE ACTION. THE TIRE HAD ONLY 10,580 MILES. I CHOCKED IT UP TO THE POSSIBILITY OF A ROAD HAZARD, AND LEFT IT AT THAT. FAST FORWARD TO TODAY OCTOBER 11,2018. RIGHT SIDE STEER TIRE FAILED AT HIGHWAY SPEED. TRUCK NOW HAS 54,653 MILES ON IT. I WAS FORTUNATE ENOUGH TO KEEP THE TIRE TODAY AND IT STRUCK ME AS ODD THAT THE SIDEWALL ON ONE SIDE SEPARATED CLEANLY FROM THE TREAD. THE OTHER SIDE ALSO SEPARATED, BUT IT SHOWS SIGNS OF TEARING THE PLYS THAT I ASSUME ARE THERE TO STRENGTHEN THE JOINT BETWEEN THE FACE AND THE SIDEWALL OF THE TIRE. NEEDLESS TO SAY, COMMERCIAL VEHICLES LOSING STEER TIRES IS ONE OF THE MOST DANGEROUS SITUATIONS WE COULD ENCOUNTER. I AM WORKING ON REPAIRS AS I TYPE THIS COMPLAINT. I WILL BE REPLACING THE TIRE, WHEEL, AND A BRAKE LINE THAT BECAME KINKED DUE TO THE TIRE. *DT *TR
Mfg Campaign: 11139855
Recall Date: Oct 11, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury