PACE CARGO TRAILER 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Lgs Industries Inc
NHTSA Campaign: 19V619000 SAFETY RECALL
170 Vehicles Affected
Recall Date: Aug 22, 2019
Safety Issue:

LGS Industries Inc. (LGS) is recalling certain 2017-2020 Look, Pace, And Cargo Express trailers. The axle hanger bracket may fail, possibly resulting in the axle shifting.

Potential Risk:
A bracket failures could affect the vehicle's stability, increasing the risk of a crash.
FREE Recall Solution:
LGS will notify owners, and dealers will weld gussets on both ends of the hanger bracket to provide reinforcement, if necessary, free of charge. The recall began October 3, 2019. Owners may contact LGS customer service at 1-877-475-5665.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PACE dealer to schedule your FREE recall repair.
Manufacturer: PACE
Notice Date: Oct 3, 2019
Recall Date: Aug 22, 2019
Lgs Industries Inc
NHTSA Campaign: 16V863000 SAFETY RECALL
34 Vehicles Affected
Recall Date: Nov 30, 2016
Safety Issue:

LGS Industries Inc (LGS) is recalling certain model year 2017 Look, Pace, and Cargo Express cargo trailers manufactured October 24, 2016, to November 8, 2016. Due to insufficient welds, the bracket that attaches the torsion spring cable to the ramp door could detach from the ramp door.

Potential Risk:
If the bracket detaches, the door can fall open, creating a crushing hazard or, if the door is completely open, the cable and bracket could act as a projectile, possibly causing personal injury.
FREE Recall Solution:
LGS will notify owners, and dealers will inspect the cable brackets, repairing them as necessary, free of charge. The recall began on January 17, 2017. Owners may contact LGS customer service at 1-877-475-5665.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local PACE dealer to schedule your FREE recall repair.
Manufacturer: PACE
Notice Date: Jan 17, 2017
Recall Date: Nov 30, 2016

Consumer Complaints

1 Complaint
Lgs Industries, Inc.
Campaign: 10929885 Other
Dec 5, 2016
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THIS NEW TRAILER HAS A HANDLING PROBLEM THE EMPTY TRAILER STARTS TO SWAY AT 45 MPH AND GETS VIOLENTLY WORSE WHEN LOADED OR PULLED FASTER. IT IS A SAFETY HAZARD THE MANUFACTURE PICKED THE TRAILER UP FROM MY LOCATION AND THE DRIVER GOT VERY SCARED WITH THE WAY IT PULLED AND TOLD ME HE HAD TO STAY OFF THE HIGHWAY BECAUSE OF THE WAY IT HANDLED . THE MANUFACTURE HAS POSSESSION OF THE TRAILER AND ADMITS TO THE PROBLEM BUT ARE TRYING TO MAKE ME TAKE IT WITH A SWAY CONTROL SYSTEM . THE SWAY CONTROL SYSTEM DOES NOT FIX THE PROBLEM ONLY COVERS UP PART OF THE PROBLEM . THE TRAILER IS NOT BUILT RIGHT AND I'M SURE THERE ARE A LOT OF THEM ON THE MARKET THE SAME. THE TRAILER IS NEW AND HAS NOT BEEN LICENSED OR REGISTERED I JUST WANT MY MONEY BACK HOWEVER THEY DON'T CARE ABOUT THERE ISSUE OR MYSELF.

Corrective Action:

THIS NEW TRAILER HAS A HANDLING PROBLEM THE EMPTY TRAILER STARTS TO SWAY AT 45 MPH AND GETS VIOLENTLY WORSE WHEN LOADED OR PULLED FASTER. IT IS A SAFETY HAZARD THE MANUFACTURE PICKED THE TRAILER UP FROM MY LOCATION AND THE DRIVER GOT VERY SCARED WITH THE WAY IT PULLED AND TOLD ME HE HAD TO STAY OFF THE HIGHWAY BECAUSE OF THE WAY IT HANDLED . THE MANUFACTURE HAS POSSESSION OF THE TRAILER AND ADMITS TO THE PROBLEM BUT ARE TRYING TO MAKE ME TAKE IT WITH A SWAY CONTROL SYSTEM . THE SWAY CONTROL SYSTEM DOES NOT FIX THE PROBLEM ONLY COVERS UP PART OF THE PROBLEM . THE TRAILER IS NOT BUILT RIGHT AND I'M SURE THERE ARE A LOT OF THEM ON THE MARKET THE SAME. THE TRAILER IS NEW AND HAS NOT BEEN LICENSED OR REGISTERED I JUST WANT MY MONEY BACK HOWEVER THEY DON'T CARE ABOUT THERE ISSUE OR MYSELF.

Additional Notes:

THIS NEW TRAILER HAS A HANDLING PROBLEM THE EMPTY TRAILER STARTS TO SWAY AT 45 MPH AND GETS VIOLENTLY WORSE WHEN LOADED OR PULLED FASTER. IT IS A SAFETY HAZARD THE MANUFACTURE PICKED THE TRAILER UP FROM MY LOCATION AND THE DRIVER GOT VERY SCARED WITH THE WAY IT PULLED AND TOLD ME HE HAD TO STAY OFF THE HIGHWAY BECAUSE OF THE WAY IT HANDLED . THE MANUFACTURE HAS POSSESSION OF THE TRAILER AND ADMITS TO THE PROBLEM BUT ARE TRYING TO MAKE ME TAKE IT WITH A SWAY CONTROL SYSTEM . THE SWAY CONTROL SYSTEM DOES NOT FIX THE PROBLEM ONLY COVERS UP PART OF THE PROBLEM . THE TRAILER IS NOT BUILT RIGHT AND I'M SURE THERE ARE A LOT OF THEM ON THE MARKET THE SAME. THE TRAILER IS NEW AND HAS NOT BEEN LICENSED OR REGISTERED I JUST WANT MY MONEY BACK HOWEVER THEY DON'T CARE ABOUT THERE ISSUE OR MYSELF.

Manufacturer: PACE
Mfg Campaign: 10929885
Notice Date: Dec 5, 2016
Recall Date: Dec 5, 2016
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