Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Lgs Industries Inc
Safety Issue:
LGS Industries Inc. (LGS) is recalling certain 2017-2020 Look, Pace, And Cargo Express trailers. The axle hanger bracket may fail, possibly resulting in the axle shifting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 22, 2019
Lgs Industries Inc
Safety Issue:
LGS Industries Inc (LGS) is recalling certain model year 2017 Look, Pace, and Cargo Express cargo trailers manufactured October 24, 2016, to November 8, 2016. Due to insufficient welds, the bracket that attaches the torsion spring cable to the ramp door could detach from the ramp door.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 30, 2016
Consumer Complaints
1 ComplaintLgs Industries, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS NEW TRAILER HAS A HANDLING PROBLEM THE EMPTY TRAILER STARTS TO SWAY AT 45 MPH AND GETS VIOLENTLY WORSE WHEN LOADED OR PULLED FASTER. IT IS A SAFETY HAZARD THE MANUFACTURE PICKED THE TRAILER UP FROM MY LOCATION AND THE DRIVER GOT VERY SCARED WITH THE WAY IT PULLED AND TOLD ME HE HAD TO STAY OFF THE HIGHWAY BECAUSE OF THE WAY IT HANDLED . THE MANUFACTURE HAS POSSESSION OF THE TRAILER AND ADMITS TO THE PROBLEM BUT ARE TRYING TO MAKE ME TAKE IT WITH A SWAY CONTROL SYSTEM . THE SWAY CONTROL SYSTEM DOES NOT FIX THE PROBLEM ONLY COVERS UP PART OF THE PROBLEM . THE TRAILER IS NOT BUILT RIGHT AND I'M SURE THERE ARE A LOT OF THEM ON THE MARKET THE SAME. THE TRAILER IS NEW AND HAS NOT BEEN LICENSED OR REGISTERED I JUST WANT MY MONEY BACK HOWEVER THEY DON'T CARE ABOUT THERE ISSUE OR MYSELF.
Corrective Action:
THIS NEW TRAILER HAS A HANDLING PROBLEM THE EMPTY TRAILER STARTS TO SWAY AT 45 MPH AND GETS VIOLENTLY WORSE WHEN LOADED OR PULLED FASTER. IT IS A SAFETY HAZARD THE MANUFACTURE PICKED THE TRAILER UP FROM MY LOCATION AND THE DRIVER GOT VERY SCARED WITH THE WAY IT PULLED AND TOLD ME HE HAD TO STAY OFF THE HIGHWAY BECAUSE OF THE WAY IT HANDLED . THE MANUFACTURE HAS POSSESSION OF THE TRAILER AND ADMITS TO THE PROBLEM BUT ARE TRYING TO MAKE ME TAKE IT WITH A SWAY CONTROL SYSTEM . THE SWAY CONTROL SYSTEM DOES NOT FIX THE PROBLEM ONLY COVERS UP PART OF THE PROBLEM . THE TRAILER IS NOT BUILT RIGHT AND I'M SURE THERE ARE A LOT OF THEM ON THE MARKET THE SAME. THE TRAILER IS NEW AND HAS NOT BEEN LICENSED OR REGISTERED I JUST WANT MY MONEY BACK HOWEVER THEY DON'T CARE ABOUT THERE ISSUE OR MYSELF.
Additional Notes:
THIS NEW TRAILER HAS A HANDLING PROBLEM THE EMPTY TRAILER STARTS TO SWAY AT 45 MPH AND GETS VIOLENTLY WORSE WHEN LOADED OR PULLED FASTER. IT IS A SAFETY HAZARD THE MANUFACTURE PICKED THE TRAILER UP FROM MY LOCATION AND THE DRIVER GOT VERY SCARED WITH THE WAY IT PULLED AND TOLD ME HE HAD TO STAY OFF THE HIGHWAY BECAUSE OF THE WAY IT HANDLED . THE MANUFACTURE HAS POSSESSION OF THE TRAILER AND ADMITS TO THE PROBLEM BUT ARE TRYING TO MAKE ME TAKE IT WITH A SWAY CONTROL SYSTEM . THE SWAY CONTROL SYSTEM DOES NOT FIX THE PROBLEM ONLY COVERS UP PART OF THE PROBLEM . THE TRAILER IS NOT BUILT RIGHT AND I'M SURE THERE ARE A LOT OF THEM ON THE MARKET THE SAME. THE TRAILER IS NEW AND HAS NOT BEEN LICENSED OR REGISTERED I JUST WANT MY MONEY BACK HOWEVER THEY DON'T CARE ABOUT THERE ISSUE OR MYSELF.
Mfg Campaign: 10929885
Recall Date: Dec 5, 2016
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