Complaints & Recalls
Consumer Complaints
3 ComplaintsOpen Range R.v. Company
Defect Description:
STRUCTURE
Potential Consequences:
May/23 new trailer had brake wires dragging on rim missing wire nuts, brakes didn’t work smoking. Wires were running through metal frame no plastic grommet, wires laying right on metal. Looks like a screw is going through a red wire before fuse panel. Subfloor is separating: looked at other dealer web sites and saw the same problem on their brand new trailers build 5/23 The safety risk is breaks -other peoples lives on the road plus my own. The dealer has the trailer, no warning lights
Corrective Action:
May/23 new trailer had brake wires dragging on rim missing wire nuts, brakes didn’t work smoking. Wires were running through metal frame no plastic grommet, wires laying right on metal. Looks like a screw is going through a red wire before fuse panel. Subfloor is separating: looked at other dealer web sites and saw the same problem on their brand new trailers build 5/23 The safety risk is breaks -other peoples lives on the road plus my own. The dealer has the trailer, no warning lights
Additional Notes:
May/23 new trailer had brake wires dragging on rim missing wire nuts, brakes didn’t work smoking. Wires were running through metal frame no plastic grommet, wires laying right on metal. Looks like a screw is going through a red wire before fuse panel. Subfloor is separating: looked at other dealer web sites and saw the same problem on their brand new trailers build 5/23 The safety risk is breaks -other peoples lives on the road plus my own. The dealer has the trailer, no warning lights
Mfg Campaign: 11529535
Recall Date: Jun 29, 2023
Open Range R.v. Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
May/23 new trailer had brake wires dragging on rim missing wire nuts, brakes didn’t work smoking. Wires were running through metal frame no plastic grommet, wires laying right on metal. Looks like a screw is going through a red wire before fuse panel. Subfloor is separating: looked at other dealer web sites and saw the same problem on their brand new trailers build 5/23 The safety risk is breaks -other peoples lives on the road plus my own. The dealer has the trailer, no warning lights
Corrective Action:
May/23 new trailer had brake wires dragging on rim missing wire nuts, brakes didn’t work smoking. Wires were running through metal frame no plastic grommet, wires laying right on metal. Looks like a screw is going through a red wire before fuse panel. Subfloor is separating: looked at other dealer web sites and saw the same problem on their brand new trailers build 5/23 The safety risk is breaks -other peoples lives on the road plus my own. The dealer has the trailer, no warning lights
Additional Notes:
May/23 new trailer had brake wires dragging on rim missing wire nuts, brakes didn’t work smoking. Wires were running through metal frame no plastic grommet, wires laying right on metal. Looks like a screw is going through a red wire before fuse panel. Subfloor is separating: looked at other dealer web sites and saw the same problem on their brand new trailers build 5/23 The safety risk is breaks -other peoples lives on the road plus my own. The dealer has the trailer, no warning lights
Mfg Campaign: 11529535
Recall Date: Jun 29, 2023
Open Range R.v. Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
May/23 new trailer had brake wires dragging on rim missing wire nuts, brakes didn’t work smoking. Wires were running through metal frame no plastic grommet, wires laying right on metal. Looks like a screw is going through a red wire before fuse panel. Subfloor is separating: looked at other dealer web sites and saw the same problem on their brand new trailers build 5/23 The safety risk is breaks -other peoples lives on the road plus my own. The dealer has the trailer, no warning lights
Corrective Action:
May/23 new trailer had brake wires dragging on rim missing wire nuts, brakes didn’t work smoking. Wires were running through metal frame no plastic grommet, wires laying right on metal. Looks like a screw is going through a red wire before fuse panel. Subfloor is separating: looked at other dealer web sites and saw the same problem on their brand new trailers build 5/23 The safety risk is breaks -other peoples lives on the road plus my own. The dealer has the trailer, no warning lights
Additional Notes:
May/23 new trailer had brake wires dragging on rim missing wire nuts, brakes didn’t work smoking. Wires were running through metal frame no plastic grommet, wires laying right on metal. Looks like a screw is going through a red wire before fuse panel. Subfloor is separating: looked at other dealer web sites and saw the same problem on their brand new trailers build 5/23 The safety risk is breaks -other peoples lives on the road plus my own. The dealer has the trailer, no warning lights
Mfg Campaign: 11529535
Recall Date: Jun 29, 2023
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