Complaints & Recalls
Consumer Complaints
5 ComplaintsNuna Baby Essentials, Inc.
Defect Description:
Other/I am not sure
Potential Consequences:
The physical car seat itself says rear facing up to 30lbs. The manual states up to 40lbs rear facing. The nuna website states 40lbs rear facing.
Corrective Action:
The physical car seat itself says rear facing up to 30lbs. The manual states up to 40lbs rear facing. The nuna website states 40lbs rear facing.
Additional Notes:
The physical car seat itself says rear facing up to 30lbs. The manual states up to 40lbs rear facing. The nuna website states 40lbs rear facing.
Mfg Campaign: 11645153
Recall Date: Feb 26, 2025
Nuna Baby Essentials, Inc.
Defect Description:
Carry Handle, Shell, Base
Potential Consequences:
I bought a brand new Nuna Revv and installed it in my car. The next day I was driving and noticed a jingling/metal clanging noise from the car seat whenever I drove over an uneven surface. I uninstalled it and reinstalled it to make sure I did it correctly but the noise still persists.
Corrective Action:
I bought a brand new Nuna Revv and installed it in my car. The next day I was driving and noticed a jingling/metal clanging noise from the car seat whenever I drove over an uneven surface. I uninstalled it and reinstalled it to make sure I did it correctly but the noise still persists.
Additional Notes:
I bought a brand new Nuna Revv and installed it in my car. The next day I was driving and noticed a jingling/metal clanging noise from the car seat whenever I drove over an uneven surface. I uninstalled it and reinstalled it to make sure I did it correctly but the noise still persists.
Mfg Campaign: 11635787
Recall Date: Jan 14, 2025
Nuna Baby Essentials, Inc.
Defect Description:
Other/I am not sure
Potential Consequences:
The car seat is a spinning seat, the seat is no longer locking into forward position leaving the seat to free spin which could cause death if I were to get in an accident. Nuna states I need to buy a new frame
Corrective Action:
The car seat is a spinning seat, the seat is no longer locking into forward position leaving the seat to free spin which could cause death if I were to get in an accident. Nuna states I need to buy a new frame
Additional Notes:
The car seat is a spinning seat, the seat is no longer locking into forward position leaving the seat to free spin which could cause death if I were to get in an accident. Nuna states I need to buy a new frame
Mfg Campaign: 11634908
Recall Date: Jan 8, 2025
Nuna Baby Essentials, Inc.
Defect Description:
Carry Handle, Shell, Base
Potential Consequences:
The Nuna Revv we own is a rotating convertible car seat. When we first installed the car seat, we heard metallic rattling from inside the car seat and base when driving. I went to inspect the car seat and found excessive movement between the car seat and the base. This motion is well over a quarter inch of travel in all directions regardless if the car seat is in the locked or unlocked position. This movement appears to be a safety concern and I do not trust this car seat to safely restrain my child in the event of a crash. We contacted the manufacturer about our concerns and they said some movement is expected but did not quantify how much movement is acceptable between the car seat and the base. The manufacturer offered to send replacement parts, but this car seat and base are not made to be detached from each other and I find it concerning that the manufacturer expects a customer to disassemble the internals of car seat. There are also no instructions on how to remove the base in the car seat user manual. No one has inspected the car seat in person.
Corrective Action:
The Nuna Revv we own is a rotating convertible car seat. When we first installed the car seat, we heard metallic rattling from inside the car seat and base when driving. I went to inspect the car seat and found excessive movement between the car seat and the base. This motion is well over a quarter inch of travel in all directions regardless if the car seat is in the locked or unlocked position. This movement appears to be a safety concern and I do not trust this car seat to safely restrain my child in the event of a crash. We contacted the manufacturer about our concerns and they said some movement is expected but did not quantify how much movement is acceptable between the car seat and the base. The manufacturer offered to send replacement parts, but this car seat and base are not made to be detached from each other and I find it concerning that the manufacturer expects a customer to disassemble the internals of car seat. There are also no instructions on how to remove the base in the car seat user manual. No one has inspected the car seat in person.
Additional Notes:
The Nuna Revv we own is a rotating convertible car seat. When we first installed the car seat, we heard metallic rattling from inside the car seat and base when driving. I went to inspect the car seat and found excessive movement between the car seat and the base. This motion is well over a quarter inch of travel in all directions regardless if the car seat is in the locked or unlocked position. This movement appears to be a safety concern and I do not trust this car seat to safely restrain my child in the event of a crash. We contacted the manufacturer about our concerns and they said some movement is expected but did not quantify how much movement is acceptable between the car seat and the base. The manufacturer offered to send replacement parts, but this car seat and base are not made to be detached from each other and I find it concerning that the manufacturer expects a customer to disassemble the internals of car seat. There are also no instructions on how to remove the base in the car seat user manual. No one has inspected the car seat in person.
Mfg Campaign: 11632013
Recall Date: Dec 22, 2024
Nuna Baby Essentials, Inc.
Defect Description:
Other/I am not sure
Potential Consequences:
The Nuna Revv we own is a rotating convertible car seat. When we first installed the car seat, we heard metallic rattling from inside the car seat and base when driving. I went to inspect the car seat and found excessive movement between the car seat and the base. This motion is well over a quarter inch of travel in all directions regardless if the car seat is in the locked or unlocked position. This movement appears to be a safety concern and I do not trust this car seat to safely restrain my child in the event of a crash. We contacted the manufacturer about our concerns and they said some movement is expected but did not quantify how much movement is acceptable between the car seat and the base. The manufacturer offered to send replacement parts, but this car seat and base are not made to be detached from each other and I find it concerning that the manufacturer expects a customer to disassemble the internals of car seat. There are also no instructions on how to remove the base in the car seat user manual. No one has inspected the car seat in person.
Corrective Action:
The Nuna Revv we own is a rotating convertible car seat. When we first installed the car seat, we heard metallic rattling from inside the car seat and base when driving. I went to inspect the car seat and found excessive movement between the car seat and the base. This motion is well over a quarter inch of travel in all directions regardless if the car seat is in the locked or unlocked position. This movement appears to be a safety concern and I do not trust this car seat to safely restrain my child in the event of a crash. We contacted the manufacturer about our concerns and they said some movement is expected but did not quantify how much movement is acceptable between the car seat and the base. The manufacturer offered to send replacement parts, but this car seat and base are not made to be detached from each other and I find it concerning that the manufacturer expects a customer to disassemble the internals of car seat. There are also no instructions on how to remove the base in the car seat user manual. No one has inspected the car seat in person.
Additional Notes:
The Nuna Revv we own is a rotating convertible car seat. When we first installed the car seat, we heard metallic rattling from inside the car seat and base when driving. I went to inspect the car seat and found excessive movement between the car seat and the base. This motion is well over a quarter inch of travel in all directions regardless if the car seat is in the locked or unlocked position. This movement appears to be a safety concern and I do not trust this car seat to safely restrain my child in the event of a crash. We contacted the manufacturer about our concerns and they said some movement is expected but did not quantify how much movement is acceptable between the car seat and the base. The manufacturer offered to send replacement parts, but this car seat and base are not made to be detached from each other and I find it concerning that the manufacturer expects a customer to disassemble the internals of car seat. There are also no instructions on how to remove the base in the car seat user manual. No one has inspected the car seat in person.
Mfg Campaign: 11632013
Recall Date: Dec 22, 2024
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