Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Northwood Manufacturing, Inc.
Safety Issue:
Northwood Manufacturing, Inc. (Northwood) is recalling certain 2019 Arctic Fox Camper 865, Arctic Fox Camper 990, Arctic Fox Grande Ronde 28-5C, Nash Travel Trailer 29S, Nash Travel Trailer 26N, and Nash Travel Trailer 24M trailers, equipped with Dometic S31, R731, and R2131 3-burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 2021-001
Recall Date: Jul 6, 2021
Consumer Complaints
1 ComplaintNorthwood Manufacturing, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NORTHWOOD ARCTIC FOX RV CONNECTED TO A 2015 CHEVROLET SILVERADO 2500 HD. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM INSIDE OF THE RV AND NOTICED THAT THE POWER PANEL WAS MELTING. THE RV WAS TAKEN TO KELLY RV INC 60 OLD RTE 15, NEW COLUMBIA, PA 17856 WHERE THEY INFORMED THE CONTACT THAT THE ELECTRIC PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SOME OF THE PARTS IN THE PANEL WAS NOT REPAIRABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 NORTHWOOD ARCTIC FOX RV CONNECTED TO A 2015 CHEVROLET SILVERADO 2500 HD. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM INSIDE OF THE RV AND NOTICED THAT THE POWER PANEL WAS MELTING. THE RV WAS TAKEN TO KELLY RV INC 60 OLD RTE 15, NEW COLUMBIA, PA 17856 WHERE THEY INFORMED THE CONTACT THAT THE ELECTRIC PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SOME OF THE PARTS IN THE PANEL WAS NOT REPAIRABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 NORTHWOOD ARCTIC FOX RV CONNECTED TO A 2015 CHEVROLET SILVERADO 2500 HD. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM INSIDE OF THE RV AND NOTICED THAT THE POWER PANEL WAS MELTING. THE RV WAS TAKEN TO KELLY RV INC 60 OLD RTE 15, NEW COLUMBIA, PA 17856 WHERE THEY INFORMED THE CONTACT THAT THE ELECTRIC PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SOME OF THE PARTS IN THE PANEL WAS NOT REPAIRABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11251915
Recall Date: Aug 28, 2019
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