NORSTAR TRAILER 2023

Complete listing of complaints and recalls for this vehicle

1
Complaints
0
Recalls

Complaints & Recalls

1 Complaints 0 Recalls

Consumer Complaints

1 Complaint
Norstar Trailers Llc
Campaign: 11586273 Other
May 1, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Rear bumper fell off trailer in January of 2024. Trailer is unusable at this time. bumper contains all the lights for rear of trailer. Also bumper stops ( provides protection against cars going under trailer in the events of an accident) under carriage damage. Trailer has been at an authorized dealer since January. Norstar is aware of bumper issues and has notified dealers of such. Our payments on this trailer is over &600.00 a month. We can't use trailer, no end in sight for relief. How do we proceed here. Thanks [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Rear bumper fell off trailer in January of 2024. Trailer is unusable at this time. bumper contains all the lights for rear of trailer. Also bumper stops ( provides protection against cars going under trailer in the events of an accident) under carriage damage. Trailer has been at an authorized dealer since January. Norstar is aware of bumper issues and has notified dealers of such. Our payments on this trailer is over &600.00 a month. We can't use trailer, no end in sight for relief. How do we proceed here. Thanks [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Rear bumper fell off trailer in January of 2024. Trailer is unusable at this time. bumper contains all the lights for rear of trailer. Also bumper stops ( provides protection against cars going under trailer in the events of an accident) under carriage damage. Trailer has been at an authorized dealer since January. Norstar is aware of bumper issues and has notified dealers of such. Our payments on this trailer is over &600.00 a month. We can't use trailer, no end in sight for relief. How do we proceed here. Thanks [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: NORSTAR
Mfg Campaign: 11586273
Notice Date: May 1, 2024
Recall Date: May 1, 2024

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