Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nexus Rvs, Llc
Safety Issue:
Nexus RV's, LLC (Nexus) is recalling certain 2018-2020 Nexus Bentley, Bentley Diamond, Evoque, Ghost, Maybach, Wraith, Phantom, Triumph, and Viper recreational vehicles, built on International or Ford chassis. These vehicles are equipped with certain Dometic 3-burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 6, 2021
Consumer Complaints
2 ComplaintsNexus Rv
Defect Description:
SEATS
Potential Consequences:
DRIVER AND PASSENGER SEATS BLOCK ACCESS TO THE DOOR HANDLES TO OPEN DOORS. THIS IS A SAFETY CONCERN FOR EXITING THE VEHICLE IN AN EMERGENCY. TRUCK MANUFACTURER STATES IT IS NOT THEIR ISSUE. RV MANUFACTURER WILL NOT RETURN CALLS OR EMAILS AFTER ISSUE REPORTED TO THEM WITH MULTIPLE PICTURES SENT. THIS RV WAS PURCHASED NEW 6/2020. I WAS ADVISED BY A STATE TROOPER TO REPORT THIS CONCERN.*DT*JB
Corrective Action:
DRIVER AND PASSENGER SEATS BLOCK ACCESS TO THE DOOR HANDLES TO OPEN DOORS. THIS IS A SAFETY CONCERN FOR EXITING THE VEHICLE IN AN EMERGENCY. TRUCK MANUFACTURER STATES IT IS NOT THEIR ISSUE. RV MANUFACTURER WILL NOT RETURN CALLS OR EMAILS AFTER ISSUE REPORTED TO THEM WITH MULTIPLE PICTURES SENT. THIS RV WAS PURCHASED NEW 6/2020. I WAS ADVISED BY A STATE TROOPER TO REPORT THIS CONCERN.*DT*JB
Additional Notes:
DRIVER AND PASSENGER SEATS BLOCK ACCESS TO THE DOOR HANDLES TO OPEN DOORS. THIS IS A SAFETY CONCERN FOR EXITING THE VEHICLE IN AN EMERGENCY. TRUCK MANUFACTURER STATES IT IS NOT THEIR ISSUE. RV MANUFACTURER WILL NOT RETURN CALLS OR EMAILS AFTER ISSUE REPORTED TO THEM WITH MULTIPLE PICTURES SENT. THIS RV WAS PURCHASED NEW 6/2020. I WAS ADVISED BY A STATE TROOPER TO REPORT THIS CONCERN.*DT*JB
Mfg Campaign: 11366565
Recall Date: Oct 26, 2020
Nexus Rv
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVER AND PASSENGER SEATS BLOCK ACCESS TO THE DOOR HANDLES TO OPEN DOORS. THIS IS A SAFETY CONCERN FOR EXITING THE VEHICLE IN AN EMERGENCY. TRUCK MANUFACTURER STATES IT IS NOT THEIR ISSUE. RV MANUFACTURER WILL NOT RETURN CALLS OR EMAILS AFTER ISSUE REPORTED TO THEM WITH MULTIPLE PICTURES SENT. THIS RV WAS PURCHASED NEW 6/2020. I WAS ADVISED BY A STATE TROOPER TO REPORT THIS CONCERN.*DT*JB
Corrective Action:
DRIVER AND PASSENGER SEATS BLOCK ACCESS TO THE DOOR HANDLES TO OPEN DOORS. THIS IS A SAFETY CONCERN FOR EXITING THE VEHICLE IN AN EMERGENCY. TRUCK MANUFACTURER STATES IT IS NOT THEIR ISSUE. RV MANUFACTURER WILL NOT RETURN CALLS OR EMAILS AFTER ISSUE REPORTED TO THEM WITH MULTIPLE PICTURES SENT. THIS RV WAS PURCHASED NEW 6/2020. I WAS ADVISED BY A STATE TROOPER TO REPORT THIS CONCERN.*DT*JB
Additional Notes:
DRIVER AND PASSENGER SEATS BLOCK ACCESS TO THE DOOR HANDLES TO OPEN DOORS. THIS IS A SAFETY CONCERN FOR EXITING THE VEHICLE IN AN EMERGENCY. TRUCK MANUFACTURER STATES IT IS NOT THEIR ISSUE. RV MANUFACTURER WILL NOT RETURN CALLS OR EMAILS AFTER ISSUE REPORTED TO THEM WITH MULTIPLE PICTURES SENT. THIS RV WAS PURCHASED NEW 6/2020. I WAS ADVISED BY A STATE TROOPER TO REPORT THIS CONCERN.*DT*JB
Mfg Campaign: 11366565
Recall Date: Oct 26, 2020
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