Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 11, 2022
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21V-589
Recall Date: Sep 9, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21E 047
Recall Date: Jul 27, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Cummins 21E-032
Recall Date: Jul 2, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Cummins 21E-032
Recall Date: May 20, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20E 071
Recall Date: Nov 20, 2020
Newmar Corporation
Safety Issue:
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20V-404
Recall Date: Jul 21, 2020
Consumer Complaints
4 ComplaintsNewmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.
Corrective Action:
The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.
Additional Notes:
The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.
Mfg Campaign: 11647629
Recall Date: Mar 11, 2025
Newmar Corporation
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.
Corrective Action:
The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.
Additional Notes:
The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.
Mfg Campaign: 11647629
Recall Date: Mar 11, 2025
Newmar Corporation
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##
Corrective Action:
TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##
Additional Notes:
TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##
Mfg Campaign: 11337723
Recall Date: Jul 6, 2020
Newmar Corporation
Defect Description:
VISIBILITY
Potential Consequences:
TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##
Corrective Action:
TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##
Additional Notes:
TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##
Mfg Campaign: 11337723
Recall Date: Jul 6, 2020
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