NEWMAR VENTANA 2020

Complete listing of complaints and recalls for this vehicle

4
Complaints
11
Recalls

Complaints & Recalls

4 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 22V234000 SAFETY RECALL
5K Vehicles Affected
Recall Date: Apr 11, 2022
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.

Potential Risk:
A short circuit increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jun 10, 2022
Recall Date: Apr 11, 2022
Newmar Corporation
NHTSA Campaign: 21V700000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Sep 9, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.

Potential Risk:
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21V-589
Notice Date: Nov 8, 2021
Recall Date: Sep 9, 2021
Newmar Corporation
NHTSA Campaign: 21V571000 SAFETY RECALL
4.1K Vehicles Affected
Recall Date: Jul 27, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.

Potential Risk:
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 21E 047
Notice Date: Sep 10, 2021
Recall Date: Jul 27, 2021
Newmar Corporation
NHTSA Campaign: 21V506000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jul 2, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: Cummins 21E-032
Notice Date: Aug 24, 2021
Recall Date: Jul 2, 2021
Newmar Corporation
NHTSA Campaign: 21V372000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: May 20, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is Cummins 21E-032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: Cummins 21E-032
Notice Date: Aug 30, 2021
Recall Date: May 20, 2021
Newmar Corporation
NHTSA Campaign: 20V719000 SAFETY RECALL
710 Vehicles Affected
Recall Date: Nov 20, 2020
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20E 071.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20E 071
Notice Date: Jan 18, 2021
Recall Date: Nov 20, 2020
Newmar Corporation
NHTSA Campaign: 20V421000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Jul 21, 2020
Safety Issue:

Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20V-404
Notice Date: Sep 11, 2020
Recall Date: Jul 21, 2020

Consumer Complaints

4 Complaints
Newmar Corporation
Campaign: 11647629 Other
Mar 11, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.

Corrective Action:

The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.

Additional Notes:

The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.

Manufacturer: NEWMAR
Mfg Campaign: 11647629
Notice Date: Mar 11, 2025
Recall Date: Mar 11, 2025
Newmar Corporation
Campaign: 11647629 Other
Mar 11, 2025
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.

Corrective Action:

The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.

Additional Notes:

The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.

Manufacturer: NEWMAR
Mfg Campaign: 11647629
Notice Date: Mar 11, 2025
Recall Date: Mar 11, 2025
Newmar Corporation
Campaign: 11337723 Other
Jul 6, 2020
Defect Description:

VISIBILITY:GLASS, SIDE/REAR

Potential Consequences:

TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##

Corrective Action:

TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##

Additional Notes:

TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##

Manufacturer: NEWMAR
Mfg Campaign: 11337723
Notice Date: Jul 6, 2020
Recall Date: Jul 6, 2020
Newmar Corporation
Campaign: 11337723 Other
Jul 6, 2020
Defect Description:

VISIBILITY

Potential Consequences:

TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##

Corrective Action:

TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##

Additional Notes:

TL* THE CONTACT OWNS A 2020 NEWMAR VENTANA RV. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE EXTERIOR WINDOW PANE SEPARATED FROM THE INTERIOR WINDOW PANE. THE FAILURE HAD RECURRED ON ALL SEVEN WINDOWS OF THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE EXTERIOR BATHROOM WINDOW BECAME UNSECURED TO THE VEHICLE. THE CONTACT STATED THAT SINCE DELIVERY OF THE RV, SEVERAL WINDOWS WERE REPLACED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. TOM LINSTROM RV LOCATED AT 500 WEST LOS ANGELES AVE, MOORPARK, CA 93021 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. ## VIN PASSED ## 2020 NEWMAR VENTANA ##

Manufacturer: NEWMAR
Mfg Campaign: 11337723
Notice Date: Jul 6, 2020
Recall Date: Jul 6, 2020
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