Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 11, 2022
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21E 047
Recall Date: Jul 27, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Cummins 21E-032
Recall Date: Jul 2, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Cummins 21E-032
Recall Date: May 20, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20E 071
Recall Date: Nov 20, 2020
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2021 Canyon Star and 2018-2019 Ventana motorhomes built on chassis supplied by Daimler Trucks North America (DTNA). The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20V-529
Recall Date: Sep 18, 2020
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20V-485
Recall Date: Aug 27, 2020
Newmar Corporation
Safety Issue:
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20V-404
Recall Date: Jul 21, 2020
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2020 Essex and London Aire, 2019 Mountain Aire, Ventana LE and Ventana and 2020 Kountry Star motorhomes built on DTNA chassis. The brake caliper mounting bolts may have been insufficiently tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: #20V-127
Recall Date: Mar 20, 2020
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18V-852
Recall Date: Jun 7, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2017-2019 Ventana motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18V-913
Recall Date: Mar 13, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Essex, Ventana LE, Ventana, London Aire, and Mountain Aire vehicles. The brake caliper mounting bolts may not have been sufficiently tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18V-703
Recall Date: Dec 4, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 6, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2017-2019 Newmar Ventana LE and Ventana motorhomes, 2018 Mountain Aire and Essex motorhomes, and 2017-2018 London Aire motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18V-353
Recall Date: Aug 2, 2018
Consumer Complaints
2 ComplaintsNewmar Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
On 5/23 I started getting a code "SPN3031 FMI9" which says the DEF temperature is rising too fast, no other codes were present in the fault list (the engine was running at the time I grabbed the fault list). Only the engine outline icon was lit. I had only driven 3 miles from my house to fill up the RV with fuel. I turned the engine off and restarted, getting the same code. After driving back home I pulled up the list again and it was the same. On 5/25 I contacted the local repair shop and they took my information. They called back on 5/26 saying that Spartan (chassis manufacturer) thought I should have more codes. Early on 5/27 I pulled the fault list from the RV with the key in accessory position and I got 2 fault codes, the SPN3031 and also a "SPN1761 FMI9" but it also showed different icons than the prior query, also showing the "check engine" and "Regen" lights. Since I had seen 2 different fault sets I decided to remove the key and try again. I only got the single engine outline icon and the SPN3031 code. I didn't receive the SPN1761. I provided this information to the repair shop shortly after they opened and about an hour later I got a call back from Spartan. They indicated that I would need a new DEF head, the one I had was failing and it was a very common problem this year such that they had none in stock. They also said they weren't sure when they could get me a new one or how many miles the RV could be driven before it would start to derate it's power. I fully support the DEF improvement in air quality, but it is not safe to have a vehicle that is going to start derating power potentially leaving it useless and no ability to get the warranty replacement parts quickly. Manufacturers should have to supply parts for warranty claims before they can sell new items when there is a shortage. The consumer shouldn't be left with an inoperable vehicle while they sell the limited supply to new consumers for a profit.
Corrective Action:
On 5/23 I started getting a code "SPN3031 FMI9" which says the DEF temperature is rising too fast, no other codes were present in the fault list (the engine was running at the time I grabbed the fault list). Only the engine outline icon was lit. I had only driven 3 miles from my house to fill up the RV with fuel. I turned the engine off and restarted, getting the same code. After driving back home I pulled up the list again and it was the same. On 5/25 I contacted the local repair shop and they took my information. They called back on 5/26 saying that Spartan (chassis manufacturer) thought I should have more codes. Early on 5/27 I pulled the fault list from the RV with the key in accessory position and I got 2 fault codes, the SPN3031 and also a "SPN1761 FMI9" but it also showed different icons than the prior query, also showing the "check engine" and "Regen" lights. Since I had seen 2 different fault sets I decided to remove the key and try again. I only got the single engine outline icon and the SPN3031 code. I didn't receive the SPN1761. I provided this information to the repair shop shortly after they opened and about an hour later I got a call back from Spartan. They indicated that I would need a new DEF head, the one I had was failing and it was a very common problem this year such that they had none in stock. They also said they weren't sure when they could get me a new one or how many miles the RV could be driven before it would start to derate it's power. I fully support the DEF improvement in air quality, but it is not safe to have a vehicle that is going to start derating power potentially leaving it useless and no ability to get the warranty replacement parts quickly. Manufacturers should have to supply parts for warranty claims before they can sell new items when there is a shortage. The consumer shouldn't be left with an inoperable vehicle while they sell the limited supply to new consumers for a profit.
Additional Notes:
On 5/23 I started getting a code "SPN3031 FMI9" which says the DEF temperature is rising too fast, no other codes were present in the fault list (the engine was running at the time I grabbed the fault list). Only the engine outline icon was lit. I had only driven 3 miles from my house to fill up the RV with fuel. I turned the engine off and restarted, getting the same code. After driving back home I pulled up the list again and it was the same. On 5/25 I contacted the local repair shop and they took my information. They called back on 5/26 saying that Spartan (chassis manufacturer) thought I should have more codes. Early on 5/27 I pulled the fault list from the RV with the key in accessory position and I got 2 fault codes, the SPN3031 and also a "SPN1761 FMI9" but it also showed different icons than the prior query, also showing the "check engine" and "Regen" lights. Since I had seen 2 different fault sets I decided to remove the key and try again. I only got the single engine outline icon and the SPN3031 code. I didn't receive the SPN1761. I provided this information to the repair shop shortly after they opened and about an hour later I got a call back from Spartan. They indicated that I would need a new DEF head, the one I had was failing and it was a very common problem this year such that they had none in stock. They also said they weren't sure when they could get me a new one or how many miles the RV could be driven before it would start to derate it's power. I fully support the DEF improvement in air quality, but it is not safe to have a vehicle that is going to start derating power potentially leaving it useless and no ability to get the warranty replacement parts quickly. Manufacturers should have to supply parts for warranty claims before they can sell new items when there is a shortage. The consumer shouldn't be left with an inoperable vehicle while they sell the limited supply to new consumers for a profit.
Mfg Campaign: 11419072
Recall Date: May 30, 2021
Newmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON TWO OCCASIONS, THE FOOT FELL OFF MY EQUALIZER LEVELING JACK. I'M NOT SURE WHEN IT HAPPENED, BUT IF IT HAPPENED ON THE FREEWAY, THE FOOT COULD DAMAGE MY MOTORHOME, MY TOW CAR, OR HIT A CAR FOLLOWING BEHIND ME, ALL OF WHICH COULD CAUSE AN ACCIDENT. I WORK AT A MOTORHOME DEALERSHIP AND WE OFTEN FIND MOTORHOMES OF THIS BRAND MISSING A FOOT OFF THEIR LEVELING JACK. THIS SEEMS TO BE A REOCCURRING PROBLEM.
Corrective Action:
ON TWO OCCASIONS, THE FOOT FELL OFF MY EQUALIZER LEVELING JACK. I'M NOT SURE WHEN IT HAPPENED, BUT IF IT HAPPENED ON THE FREEWAY, THE FOOT COULD DAMAGE MY MOTORHOME, MY TOW CAR, OR HIT A CAR FOLLOWING BEHIND ME, ALL OF WHICH COULD CAUSE AN ACCIDENT. I WORK AT A MOTORHOME DEALERSHIP AND WE OFTEN FIND MOTORHOMES OF THIS BRAND MISSING A FOOT OFF THEIR LEVELING JACK. THIS SEEMS TO BE A REOCCURRING PROBLEM.
Additional Notes:
ON TWO OCCASIONS, THE FOOT FELL OFF MY EQUALIZER LEVELING JACK. I'M NOT SURE WHEN IT HAPPENED, BUT IF IT HAPPENED ON THE FREEWAY, THE FOOT COULD DAMAGE MY MOTORHOME, MY TOW CAR, OR HIT A CAR FOLLOWING BEHIND ME, ALL OF WHICH COULD CAUSE AN ACCIDENT. I WORK AT A MOTORHOME DEALERSHIP AND WE OFTEN FIND MOTORHOMES OF THIS BRAND MISSING A FOOT OFF THEIR LEVELING JACK. THIS SEEMS TO BE A REOCCURRING PROBLEM.
Mfg Campaign: 11352585
Recall Date: Sep 1, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury