NEWMAR VENTANA 2018

Complete listing of complaints and recalls for this vehicle

2
Complaints
23
Recalls

Complaints & Recalls

2 Complaints 23 Recalls

Official Safety Recalls - Important!

23 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 21V506000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jul 2, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: Cummins 21E-032
Notice Date: Aug 24, 2021
Recall Date: Jul 2, 2021
Newmar Corporation
NHTSA Campaign: 20V566000 SAFETY RECALL
350 Vehicles Affected
Recall Date: Sep 18, 2020
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2021 Canyon Star and 2018-2019 Ventana motorhomes built on chassis supplied by Daimler Trucks North America (DTNA). The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.

Potential Risk:
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and DTNA facilities will repair the vehicles, free of charge. The remedy for this recall is still under development. The recall began November 9, 2020. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20V-529.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20V-529
Notice Date: Nov 9, 2020
Recall Date: Sep 18, 2020
Newmar Corporation
NHTSA Campaign: 20V421000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Jul 21, 2020
Safety Issue:

Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20V-404
Notice Date: Sep 11, 2020
Recall Date: Jul 21, 2020
Newmar Corporation
NHTSA Campaign: 19V426000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Jun 7, 2019
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Nonfunctioning lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-852.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 18V-852
Notice Date: Jul 18, 2019
Recall Date: Jun 7, 2019
Newmar Corporation
NHTSA Campaign: 19V257000 SAFETY RECALL
476 Vehicles Affected
Recall Date: Mar 29, 2019
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.

Potential Risk:
An overheated power supply can increase the risk of a fire.
FREE Recall Solution:
Newmar has notified owners, and dealers will replace the power supply, free of charge. The recall began April 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Apr 18, 2019
Recall Date: Mar 29, 2019
Newmar Corporation
NHTSA Campaign: 19V197000 SAFETY RECALL
5 Vehicles Affected
Recall Date: Mar 13, 2019
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2019 Ventana motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Potential Risk:
Loose tie rod arm bolts may lead to separation of the tie rod, resulting in a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts to make sure that they are properly tightened, installing new fasteners, as necessary, free of charge. The recall began April 18, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0712 to locate a Qualified Service Center or can contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-913.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 18V-913
Notice Date: Apr 18, 2019
Recall Date: Mar 13, 2019
Newmar Corporation
NHTSA Campaign: 18V859000 SAFETY RECALL
308 Vehicles Affected
Recall Date: Dec 4, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Essex, Ventana LE, Ventana, London Aire, and Mountain Aire vehicles. The brake caliper mounting bolts may not have been sufficiently tightened.

Potential Risk:
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
FREE Recall Solution:
Newmar has notified owners, and Daimler Trucks North America dealers will inspect and tighten the brake caliper mounting bolts, free of charge. The recall began January 10, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-703.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 18V-703
Notice Date: Jan 10, 2019
Recall Date: Dec 4, 2018
Newmar Corporation
NHTSA Campaign: 18V518000 SAFETY RECALL
239 Vehicles Affected
Recall Date: Aug 6, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.

Potential Risk:
If the door opens during transit, it can increase the risk of injury or a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will readjust the door latch rod, free of charge. The recall began September 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Sep 5, 2018
Recall Date: Aug 6, 2018
Newmar Corporation
NHTSA Campaign: 18V505000 SAFETY RECALL
119 Vehicles Affected
Recall Date: Aug 2, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2019 Newmar Ventana LE and Ventana motorhomes, 2018 Mountain Aire and Essex motorhomes, and 2017-2018 London Aire motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Potential Risk:
If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and authorized Daimler Trucks service centers will inspect the caliper mounting bolts and tighten them to the proper specification, free of charge. The recall began on August 30, 2018. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-353.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 18V-353
Notice Date: Aug 30, 2018
Recall Date: Aug 2, 2018
Newmar Corporation
NHTSA Campaign: 18V438000 SAFETY RECALL
930 Vehicles Affected
Recall Date: Jun 28, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.

Potential Risk:
If the slide-out room moves unexpectedly, it can increase the risk of injury.
FREE Recall Solution:
Newmar will notify owners, and dealers will replace the slide-out room controller, free of charge. The recall began August 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Aug 24, 2018
Recall Date: Jun 28, 2018
Newmar Corporation
NHTSA Campaign: 18V236000 SAFETY RECALL
653 Vehicles Affected
Recall Date: Apr 13, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, Bay Star Sport, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, and King Aire motorhomes. The electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.

Potential Risk:
Overheating of the electrical connections can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will tighten the loose electrical connections, as necessary, free of charge. The recall began on May 17, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: May 17, 2018
Recall Date: Apr 13, 2018
Newmar Corporation
NHTSA Campaign: 18V062000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Jan 19, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2018 Ventana, Ventana LE and Dutchstar motorhomes built on a Freightliner chassis. The low beam headlights do not also illuminate as intended when the high beam headlights are activated, reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the driver has reduced visibility, there would be an increased risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks North America authorized service facilities will reprogram the Freightliner chassis module, free of charge. The recall began on February 9, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Feb 9, 2018
Recall Date: Jan 19, 2018
Newmar Corporation
NHTSA Campaign: 17V830000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 19, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.

Potential Risk:
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Feb 5, 2018
Recall Date: Dec 19, 2017
Newmar Corporation
NHTSA Campaign: 17V809000 SAFETY RECALL
34.7K Vehicles Affected
Recall Date: Dec 15, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 17E-062
Notice Date: Feb 7, 2018
Recall Date: Dec 15, 2017

Consumer Complaints

2 Complaints
Newmar Corporation
Campaign: 11620343 Other
Oct 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2018 Newmar Ventana 3715 RV built on a 2019 Freightliner XC-R Chassis. The contact stated that the tail lights, the driver's side brake light, and the driver's side turn signal light had failed. The vehicle was taken to the dealer, where the secondary fuse harness was installed under NHTSA Campaign Number: 21V00H000(Electrical System, Exterior Lighting); however, the failure persisted. The dealer determined that the rear-mounted Power Distribution Module (PDM) needed to be replaced; however, the repair was not covered under the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,970.

Corrective Action:

The contact owns a 2018 Newmar Ventana 3715 RV built on a 2019 Freightliner XC-R Chassis. The contact stated that the tail lights, the driver's side brake light, and the driver's side turn signal light had failed. The vehicle was taken to the dealer, where the secondary fuse harness was installed under NHTSA Campaign Number: 21V00H000(Electrical System, Exterior Lighting); however, the failure persisted. The dealer determined that the rear-mounted Power Distribution Module (PDM) needed to be replaced; however, the repair was not covered under the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,970.

Additional Notes:

The contact owns a 2018 Newmar Ventana 3715 RV built on a 2019 Freightliner XC-R Chassis. The contact stated that the tail lights, the driver's side brake light, and the driver's side turn signal light had failed. The vehicle was taken to the dealer, where the secondary fuse harness was installed under NHTSA Campaign Number: 21V00H000(Electrical System, Exterior Lighting); however, the failure persisted. The dealer determined that the rear-mounted Power Distribution Module (PDM) needed to be replaced; however, the repair was not covered under the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,970.

Manufacturer: NEWMAR
Mfg Campaign: 11620343
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
Newmar Corporation
Campaign: 11620343 Other
Oct 17, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The contact owns a 2018 Newmar Ventana 3715 RV built on a 2019 Freightliner XC-R Chassis. The contact stated that the tail lights, the driver's side brake light, and the driver's side turn signal light had failed. The vehicle was taken to the dealer, where the secondary fuse harness was installed under NHTSA Campaign Number: 21V00H000(Electrical System, Exterior Lighting); however, the failure persisted. The dealer determined that the rear-mounted Power Distribution Module (PDM) needed to be replaced; however, the repair was not covered under the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,970.

Corrective Action:

The contact owns a 2018 Newmar Ventana 3715 RV built on a 2019 Freightliner XC-R Chassis. The contact stated that the tail lights, the driver's side brake light, and the driver's side turn signal light had failed. The vehicle was taken to the dealer, where the secondary fuse harness was installed under NHTSA Campaign Number: 21V00H000(Electrical System, Exterior Lighting); however, the failure persisted. The dealer determined that the rear-mounted Power Distribution Module (PDM) needed to be replaced; however, the repair was not covered under the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,970.

Additional Notes:

The contact owns a 2018 Newmar Ventana 3715 RV built on a 2019 Freightliner XC-R Chassis. The contact stated that the tail lights, the driver's side brake light, and the driver's side turn signal light had failed. The vehicle was taken to the dealer, where the secondary fuse harness was installed under NHTSA Campaign Number: 21V00H000(Electrical System, Exterior Lighting); however, the failure persisted. The dealer determined that the rear-mounted Power Distribution Module (PDM) needed to be replaced; however, the repair was not covered under the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,970.

Manufacturer: NEWMAR
Mfg Campaign: 11620343
Notice Date: Oct 17, 2024
Recall Date: Oct 17, 2024
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