NEWMAR VENTANA 2017

Complete listing of complaints and recalls for this vehicle

2
Complaints
21
Recalls

Complaints & Recalls

2 Complaints 21 Recalls

Official Safety Recalls - Important!

21 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Newmar Corporation
NHTSA Campaign: 21V506000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jul 2, 2021
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: Cummins 21E-032
Notice Date: Aug 24, 2021
Recall Date: Jul 2, 2021
Newmar Corporation
NHTSA Campaign: 20V421000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Jul 21, 2020
Safety Issue:

Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Non-functioning exterior marker lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 20V-404
Notice Date: Sep 11, 2020
Recall Date: Jul 21, 2020
Newmar Corporation
NHTSA Campaign: 19V426000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Jun 7, 2019
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Potential Risk:
Nonfunctioning lights can increase the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-852.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 18V-852
Notice Date: Jul 18, 2019
Recall Date: Jun 7, 2019
Newmar Corporation
NHTSA Campaign: 19V197000 SAFETY RECALL
5 Vehicles Affected
Recall Date: Mar 13, 2019
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2019 Ventana motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Potential Risk:
Loose tie rod arm bolts may lead to separation of the tie rod, resulting in a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts to make sure that they are properly tightened, installing new fasteners, as necessary, free of charge. The recall began April 18, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0712 to locate a Qualified Service Center or can contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-913.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 18V-913
Notice Date: Apr 18, 2019
Recall Date: Mar 13, 2019
Newmar Corporation
NHTSA Campaign: 18V505000 SAFETY RECALL
119 Vehicles Affected
Recall Date: Aug 2, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2019 Newmar Ventana LE and Ventana motorhomes, 2018 Mountain Aire and Essex motorhomes, and 2017-2018 London Aire motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Potential Risk:
If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and authorized Daimler Trucks service centers will inspect the caliper mounting bolts and tighten them to the proper specification, free of charge. The recall began on August 30, 2018. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-353.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 18V-353
Notice Date: Aug 30, 2018
Recall Date: Aug 2, 2018
Newmar Corporation
NHTSA Campaign: 18V245000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Apr 18, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2016-2017 Newmar Ventana, 2015-2016 Newmar London Aire, and 2013-2017 Newmar Dutch Star motorhomes. When switching from using the low beam headlights to the high beam headlights, the low beam headlights go out when the intention was to have both beams illuminate.

Potential Risk:
Without the low beams also illuminated when the high beams are on, the driver may have reduced visibility, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will correct the vehicles so that the low beam stays illuminated when the high beam is switched on, free of charge. The recall began on May 18, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: May 18, 2018
Recall Date: Apr 18, 2018
Newmar Corporation
NHTSA Campaign: 18V198000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Mar 27, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2014-2017 Newmar Ventana, 2011-2017 Newmar Dutch Star, and 2011-2014 Newmar Mountain Aire vehicles, built on Freightliner XBR chassis and equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Potential Risk:
If the power steering hose contacts the power stud causing a power steering fluid leak, additional steering effort may be needed increasing the risk of a crash or an electrical arc may occur, increasing the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and Freightliner dealers will reroute the power steering hose, free of charge. The recall began on May 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is FL-762.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: FL-762
Notice Date: May 24, 2018
Recall Date: Mar 27, 2018
Newmar Corporation
NHTSA Campaign: 18V062000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Jan 19, 2018
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2017-2018 Ventana, Ventana LE and Dutchstar motorhomes built on a Freightliner chassis. The low beam headlights do not also illuminate as intended when the high beam headlights are activated, reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the driver has reduced visibility, there would be an increased risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Daimler Trucks North America authorized service facilities will reprogram the Freightliner chassis module, free of charge. The recall began on February 9, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Feb 9, 2018
Recall Date: Jan 19, 2018
Newmar Corporation
NHTSA Campaign: 17V830000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 19, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.

Potential Risk:
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Feb 5, 2018
Recall Date: Dec 19, 2017
Newmar Corporation
NHTSA Campaign: 17V809000 SAFETY RECALL
34.7K Vehicles Affected
Recall Date: Dec 15, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 17E-062
Notice Date: Feb 7, 2018
Recall Date: Dec 15, 2017
Newmar Corporation
NHTSA Campaign: 17V420000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Jun 30, 2017
Safety Issue:

Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.

Potential Risk:
If the vehicle is being driven and the button on the remote is pushed, the night shades may lower, blocking the driver's view, possibly increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners and dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the ON position. The recall began on July 28, 2017. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jul 28, 2017
Recall Date: Jun 30, 2017
Newmar Corporation
NHTSA Campaign: 16V826000 SAFETY RECALL
370 Vehicles Affected
Recall Date: Nov 15, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2016-2017 Dutch Star and Ventana motorhomes manufactured January 22, 2016, to November 7, 2016, equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Potential Risk:
Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
FREE Recall Solution:
Newmar will notify owners, and Freightliner dealers will reroute the power steering hose for proper clearance, free of charge. The recall began on December 16, 2017. Owners may contact Freightliner customer service at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 16V 809.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Mfg Campaign: 16V 809
Notice Date: Dec 16, 2016
Recall Date: Nov 15, 2016
Newmar Corporation
NHTSA Campaign: 16V773000 SAFETY RECALL
19 Vehicles Affected
Recall Date: Oct 24, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2017 Dutch Star and Ventana motorhomes manufactured May 17, 2016, to September 27, 2016. On certain motorhomes, the wardrobe slide out motor may have been installed without having a brake.

Potential Risk:
If the slide out motor does not have a brake installed, the slide out box could extend unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and dealers will inspect the motor and replace it if necessary, free of charge. The recall ibegan on December 16, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Dec 16, 2016
Recall Date: Oct 24, 2016
Newmar Corporation
NHTSA Campaign: 16V481000 SAFETY RECALL
24 Vehicles Affected
Recall Date: Jun 29, 2016
Safety Issue:

Newmar Corporation (Newmar) is recalling certain model year 2017 Ventana, Ventana VL, and Dutch Star motorhomes manufactured November 1, 2015, to June 24, 2016 and built on a Freightliner Custom Chassis. In the affected vehicles, when the windshield wipers are turned off, the headlights may also turn off. Additionally, the wiper arms may stop in an incorrect location blocking the driver's view, and the wiper motor may stall when under load.

Potential Risk:
If the headlights go out or the wiper system does not operate properly, the driver's visibility may be adversely affected, increasing the risk of a crash.
FREE Recall Solution:
Newmar will notify owners, and Freightliner dealers will update the wiper software, free of charge. The recall began on July 28, 2016. Owners may contact Newmar Customer Service Department at 1-800-731-8300.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NEWMAR dealer to schedule your FREE recall repair.
Manufacturer: NEWMAR
Notice Date: Jul 28, 2016
Recall Date: Jun 29, 2016

Consumer Complaints

2 Complaints
Newmar Corporation
Campaign: 11044467 Other
Nov 8, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THIS IS A CLASS A MOTORHOME ON A FREIGHTLINER CHASSIS. WHEN RUNNING AT NIGHT WITH THE HEADLIGHTS ON THE ENTIRE DASH LIGHTS FLICKER AND GO OUT COMPLETELY LEAVING A DARK DASH WITH NO INSTRUMENTATION INCLUDING SPEEDOMETER. AFTER TALKING WITH NEWMAR CORP. THEY SAY IT IS A KNOWN SOFTWARE PROBLEM AND IS FREIGHTLINER'S RESPONSIBILITY. NOTHING HAS BEEN DONE AND IT IS GOING ON A YEAR. WHEN THE LIGHTS GO OUT THE COACH IS COMPLETELY DARK AND YOU CANNOT TELL SPEED ON ANYTHING ELSE. THIS CAUSES A MAJOR PROBLEM AT NIGHT.

Corrective Action:

THIS IS A CLASS A MOTORHOME ON A FREIGHTLINER CHASSIS. WHEN RUNNING AT NIGHT WITH THE HEADLIGHTS ON THE ENTIRE DASH LIGHTS FLICKER AND GO OUT COMPLETELY LEAVING A DARK DASH WITH NO INSTRUMENTATION INCLUDING SPEEDOMETER. AFTER TALKING WITH NEWMAR CORP. THEY SAY IT IS A KNOWN SOFTWARE PROBLEM AND IS FREIGHTLINER'S RESPONSIBILITY. NOTHING HAS BEEN DONE AND IT IS GOING ON A YEAR. WHEN THE LIGHTS GO OUT THE COACH IS COMPLETELY DARK AND YOU CANNOT TELL SPEED ON ANYTHING ELSE. THIS CAUSES A MAJOR PROBLEM AT NIGHT.

Additional Notes:

THIS IS A CLASS A MOTORHOME ON A FREIGHTLINER CHASSIS. WHEN RUNNING AT NIGHT WITH THE HEADLIGHTS ON THE ENTIRE DASH LIGHTS FLICKER AND GO OUT COMPLETELY LEAVING A DARK DASH WITH NO INSTRUMENTATION INCLUDING SPEEDOMETER. AFTER TALKING WITH NEWMAR CORP. THEY SAY IT IS A KNOWN SOFTWARE PROBLEM AND IS FREIGHTLINER'S RESPONSIBILITY. NOTHING HAS BEEN DONE AND IT IS GOING ON A YEAR. WHEN THE LIGHTS GO OUT THE COACH IS COMPLETELY DARK AND YOU CANNOT TELL SPEED ON ANYTHING ELSE. THIS CAUSES A MAJOR PROBLEM AT NIGHT.

Manufacturer: NEWMAR
Mfg Campaign: 11044467
Notice Date: Nov 8, 2017
Recall Date: Nov 8, 2017
Newmar Corporation
Campaign: 11044467 Other
Nov 8, 2017
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

THIS IS A CLASS A MOTORHOME ON A FREIGHTLINER CHASSIS. WHEN RUNNING AT NIGHT WITH THE HEADLIGHTS ON THE ENTIRE DASH LIGHTS FLICKER AND GO OUT COMPLETELY LEAVING A DARK DASH WITH NO INSTRUMENTATION INCLUDING SPEEDOMETER. AFTER TALKING WITH NEWMAR CORP. THEY SAY IT IS A KNOWN SOFTWARE PROBLEM AND IS FREIGHTLINER'S RESPONSIBILITY. NOTHING HAS BEEN DONE AND IT IS GOING ON A YEAR. WHEN THE LIGHTS GO OUT THE COACH IS COMPLETELY DARK AND YOU CANNOT TELL SPEED ON ANYTHING ELSE. THIS CAUSES A MAJOR PROBLEM AT NIGHT.

Corrective Action:

THIS IS A CLASS A MOTORHOME ON A FREIGHTLINER CHASSIS. WHEN RUNNING AT NIGHT WITH THE HEADLIGHTS ON THE ENTIRE DASH LIGHTS FLICKER AND GO OUT COMPLETELY LEAVING A DARK DASH WITH NO INSTRUMENTATION INCLUDING SPEEDOMETER. AFTER TALKING WITH NEWMAR CORP. THEY SAY IT IS A KNOWN SOFTWARE PROBLEM AND IS FREIGHTLINER'S RESPONSIBILITY. NOTHING HAS BEEN DONE AND IT IS GOING ON A YEAR. WHEN THE LIGHTS GO OUT THE COACH IS COMPLETELY DARK AND YOU CANNOT TELL SPEED ON ANYTHING ELSE. THIS CAUSES A MAJOR PROBLEM AT NIGHT.

Additional Notes:

THIS IS A CLASS A MOTORHOME ON A FREIGHTLINER CHASSIS. WHEN RUNNING AT NIGHT WITH THE HEADLIGHTS ON THE ENTIRE DASH LIGHTS FLICKER AND GO OUT COMPLETELY LEAVING A DARK DASH WITH NO INSTRUMENTATION INCLUDING SPEEDOMETER. AFTER TALKING WITH NEWMAR CORP. THEY SAY IT IS A KNOWN SOFTWARE PROBLEM AND IS FREIGHTLINER'S RESPONSIBILITY. NOTHING HAS BEEN DONE AND IT IS GOING ON A YEAR. WHEN THE LIGHTS GO OUT THE COACH IS COMPLETELY DARK AND YOU CANNOT TELL SPEED ON ANYTHING ELSE. THIS CAUSES A MAJOR PROBLEM AT NIGHT.

Manufacturer: NEWMAR
Mfg Campaign: 11044467
Notice Date: Nov 8, 2017
Recall Date: Nov 8, 2017
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