Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2016-2017 Newmar Ventana, 2015-2016 Newmar London Aire, and 2013-2017 Newmar Dutch Star motorhomes. When switching from using the low beam headlights to the high beam headlights, the low beam headlights go out when the intention was to have both beams illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 18, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2014-2017 Newmar Ventana, 2011-2017 Newmar Dutch Star, and 2011-2014 Newmar Mountain Aire vehicles, built on Freightliner XBR chassis and equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-762
Recall Date: Mar 27, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17E-062
Recall Date: Dec 15, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 30, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2016-2017 Dutch Star and Ventana motorhomes manufactured January 22, 2016, to November 7, 2016, equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16V 809
Recall Date: Nov 15, 2016
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2015-2016 Ventana, and Ventana LE vehicles manufactured March 27, 2015, to February 8, 2016, built on a Freightliner chassis. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16V 208
Recall Date: May 4, 2016
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2016 Ventana, and Dutch Star vehicles manufactured March 19, 2015, to January 21, 2016 on Freightliner chassis. The affected vehicles have an "Incomplete Vehicle Label" that incorrectly lists the maximum front tire inflation level to be 130 pounds per square inch (psi), when the correct level is 120 psi.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 27, 2016
Consumer Complaints
6 ComplaintsNewmar Corporation
Defect Description:
ENGINE
Potential Consequences:
Driving west on Interstate 80 in Iowa heading to South Dakota, when smoke started to appear in rear of motor home outside . Pulled over to find that diesel fuel was spraying all over the motor, very fortunate that it did not catch on fire. It is a Cummins 8.9 diesel motor # 73844606 . Had it towed to a licensed repair shop and the mechanic found that the # 1 fuel injector line had a hair line crack causing the fuel leak. Contacted Cummins on this issue and they said there is no recall on this problem , because there is not enough engines having this problem. I found on a RV Forum that this issue has happened to other RV owners. The forum also stated that there are other injector lines on Cummins diesel motors that have failed. The new injector part has a bracket on it to stabilize it to the motor, so they do know about this issue. I am not sure why these injector lines are not being recalled by Cummins, this is a Safety issue that can effect property and life . The repair shop is JRS car and truck repair PO Box 193 3500 freedom st Suite B West Liberty IA 52776 phone # 319-627-4731
Corrective Action:
Driving west on Interstate 80 in Iowa heading to South Dakota, when smoke started to appear in rear of motor home outside . Pulled over to find that diesel fuel was spraying all over the motor, very fortunate that it did not catch on fire. It is a Cummins 8.9 diesel motor # 73844606 . Had it towed to a licensed repair shop and the mechanic found that the # 1 fuel injector line had a hair line crack causing the fuel leak. Contacted Cummins on this issue and they said there is no recall on this problem , because there is not enough engines having this problem. I found on a RV Forum that this issue has happened to other RV owners. The forum also stated that there are other injector lines on Cummins diesel motors that have failed. The new injector part has a bracket on it to stabilize it to the motor, so they do know about this issue. I am not sure why these injector lines are not being recalled by Cummins, this is a Safety issue that can effect property and life . The repair shop is JRS car and truck repair PO Box 193 3500 freedom st Suite B West Liberty IA 52776 phone # 319-627-4731
Additional Notes:
Driving west on Interstate 80 in Iowa heading to South Dakota, when smoke started to appear in rear of motor home outside . Pulled over to find that diesel fuel was spraying all over the motor, very fortunate that it did not catch on fire. It is a Cummins 8.9 diesel motor # 73844606 . Had it towed to a licensed repair shop and the mechanic found that the # 1 fuel injector line had a hair line crack causing the fuel leak. Contacted Cummins on this issue and they said there is no recall on this problem , because there is not enough engines having this problem. I found on a RV Forum that this issue has happened to other RV owners. The forum also stated that there are other injector lines on Cummins diesel motors that have failed. The new injector part has a bracket on it to stabilize it to the motor, so they do know about this issue. I am not sure why these injector lines are not being recalled by Cummins, this is a Safety issue that can effect property and life . The repair shop is JRS car and truck repair PO Box 193 3500 freedom st Suite B West Liberty IA 52776 phone # 319-627-4731
Mfg Campaign: 11473849
Recall Date: Jul 14, 2022
Newmar Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving west on Interstate 80 in Iowa heading to South Dakota, when smoke started to appear in rear of motor home outside . Pulled over to find that diesel fuel was spraying all over the motor, very fortunate that it did not catch on fire. It is a Cummins 8.9 diesel motor # 73844606 . Had it towed to a licensed repair shop and the mechanic found that the # 1 fuel injector line had a hair line crack causing the fuel leak. Contacted Cummins on this issue and they said there is no recall on this problem , because there is not enough engines having this problem. I found on a RV Forum that this issue has happened to other RV owners. The forum also stated that there are other injector lines on Cummins diesel motors that have failed. The new injector part has a bracket on it to stabilize it to the motor, so they do know about this issue. I am not sure why these injector lines are not being recalled by Cummins, this is a Safety issue that can effect property and life . The repair shop is JRS car and truck repair PO Box 193 3500 freedom st Suite B West Liberty IA 52776 phone # 319-627-4731
Corrective Action:
Driving west on Interstate 80 in Iowa heading to South Dakota, when smoke started to appear in rear of motor home outside . Pulled over to find that diesel fuel was spraying all over the motor, very fortunate that it did not catch on fire. It is a Cummins 8.9 diesel motor # 73844606 . Had it towed to a licensed repair shop and the mechanic found that the # 1 fuel injector line had a hair line crack causing the fuel leak. Contacted Cummins on this issue and they said there is no recall on this problem , because there is not enough engines having this problem. I found on a RV Forum that this issue has happened to other RV owners. The forum also stated that there are other injector lines on Cummins diesel motors that have failed. The new injector part has a bracket on it to stabilize it to the motor, so they do know about this issue. I am not sure why these injector lines are not being recalled by Cummins, this is a Safety issue that can effect property and life . The repair shop is JRS car and truck repair PO Box 193 3500 freedom st Suite B West Liberty IA 52776 phone # 319-627-4731
Additional Notes:
Driving west on Interstate 80 in Iowa heading to South Dakota, when smoke started to appear in rear of motor home outside . Pulled over to find that diesel fuel was spraying all over the motor, very fortunate that it did not catch on fire. It is a Cummins 8.9 diesel motor # 73844606 . Had it towed to a licensed repair shop and the mechanic found that the # 1 fuel injector line had a hair line crack causing the fuel leak. Contacted Cummins on this issue and they said there is no recall on this problem , because there is not enough engines having this problem. I found on a RV Forum that this issue has happened to other RV owners. The forum also stated that there are other injector lines on Cummins diesel motors that have failed. The new injector part has a bracket on it to stabilize it to the motor, so they do know about this issue. I am not sure why these injector lines are not being recalled by Cummins, this is a Safety issue that can effect property and life . The repair shop is JRS car and truck repair PO Box 193 3500 freedom st Suite B West Liberty IA 52776 phone # 319-627-4731
Mfg Campaign: 11473849
Recall Date: Jul 14, 2022
Newmar Corporation
Defect Description:
ENGINE
Potential Consequences:
The SCR/DPF/DEF emissions control system is faulty and results in the vehicle becoming undrivable at unpredictable instances when no actual fault or deficiency exists. This may result in the driver becoming stranded in area with no cell phone signal and during times of harsh weather. It may also leave motorists stranded in unsafe locations with insufficient room to park safely and no capability to move to a safe location. This is a result of the system “de-rating” due to faulty sensors or DEF delivery systems or a variety of other causes. Because the system will derate the engine when the sensors indicate a low DEF condition when the DEF tank is sufficiently full, it is impossible for the motorists to predict these failures and subsequent strandings. It is also worthy of note that in the case of diesel motorhomes, these are not professional drivers, they are often older, and their vehicles serve as a conveyance of both their personal possessions and valuables.Further the operative word is in many cases “homes” and these motorists often have no other place to go to seek shelter. It is therefore both unsafe and unethical to force such severe restrictions on the owners of diesel motorhomes. This segment of the diesel vehicle driving population is entirely different from the light truck, SUV, bus, and big rig driving populations for the reasons stated above and as such the derating function of the emission control system must be disabled in motorhomes until the engineering and programming of these systems evolves to the point of reasonable reliability and predictability -conditions which currently clearly do not exist. In my case I have had four instances in less than two months disabling the vehicle when no actual fault exists, after the DEF header has been replaced twice and the vehicle is still unreliable. This is an ongoing unsafe condition.
Corrective Action:
The SCR/DPF/DEF emissions control system is faulty and results in the vehicle becoming undrivable at unpredictable instances when no actual fault or deficiency exists. This may result in the driver becoming stranded in area with no cell phone signal and during times of harsh weather. It may also leave motorists stranded in unsafe locations with insufficient room to park safely and no capability to move to a safe location. This is a result of the system “de-rating” due to faulty sensors or DEF delivery systems or a variety of other causes. Because the system will derate the engine when the sensors indicate a low DEF condition when the DEF tank is sufficiently full, it is impossible for the motorists to predict these failures and subsequent strandings. It is also worthy of note that in the case of diesel motorhomes, these are not professional drivers, they are often older, and their vehicles serve as a conveyance of both their personal possessions and valuables.Further the operative word is in many cases “homes” and these motorists often have no other place to go to seek shelter. It is therefore both unsafe and unethical to force such severe restrictions on the owners of diesel motorhomes. This segment of the diesel vehicle driving population is entirely different from the light truck, SUV, bus, and big rig driving populations for the reasons stated above and as such the derating function of the emission control system must be disabled in motorhomes until the engineering and programming of these systems evolves to the point of reasonable reliability and predictability -conditions which currently clearly do not exist. In my case I have had four instances in less than two months disabling the vehicle when no actual fault exists, after the DEF header has been replaced twice and the vehicle is still unreliable. This is an ongoing unsafe condition.
Additional Notes:
The SCR/DPF/DEF emissions control system is faulty and results in the vehicle becoming undrivable at unpredictable instances when no actual fault or deficiency exists. This may result in the driver becoming stranded in area with no cell phone signal and during times of harsh weather. It may also leave motorists stranded in unsafe locations with insufficient room to park safely and no capability to move to a safe location. This is a result of the system “de-rating” due to faulty sensors or DEF delivery systems or a variety of other causes. Because the system will derate the engine when the sensors indicate a low DEF condition when the DEF tank is sufficiently full, it is impossible for the motorists to predict these failures and subsequent strandings. It is also worthy of note that in the case of diesel motorhomes, these are not professional drivers, they are often older, and their vehicles serve as a conveyance of both their personal possessions and valuables.Further the operative word is in many cases “homes” and these motorists often have no other place to go to seek shelter. It is therefore both unsafe and unethical to force such severe restrictions on the owners of diesel motorhomes. This segment of the diesel vehicle driving population is entirely different from the light truck, SUV, bus, and big rig driving populations for the reasons stated above and as such the derating function of the emission control system must be disabled in motorhomes until the engineering and programming of these systems evolves to the point of reasonable reliability and predictability -conditions which currently clearly do not exist. In my case I have had four instances in less than two months disabling the vehicle when no actual fault exists, after the DEF header has been replaced twice and the vehicle is still unreliable. This is an ongoing unsafe condition.
Mfg Campaign: 11431469
Recall Date: Sep 2, 2021
Newmar Corporation
Defect Description:
ENGINE
Potential Consequences:
On Jan 2, 2021, I filed NHTSA complaint #11386115. To date I have heard nothing other than an acknowledgement of receipt of the complaint. I would like to point out that this problem is on-going, increasing in severity and number of occurrences, and can easily be considered a life safety issue. As I’m sure you are aware, vehicles conveying human beings are becoming randomly and unpredictability stranded due to faulty sensors on otherwise properly functioning emission systems. This problem is easily resolvable with a simple policy modification, but because it involves emissions, and by extension theoretically the environment (although in this case this is not accurate), there is no apparent willingness to address the problem. While I’m sure you have had many complaints, you are probably hearing from a very small percentage of the people actually affected by this issue. However a simple google search will literally reveal many thousands of instances of people becoming stranded and finding themselves unable to acquire the parts necessary to effect repairs due shortages resulting from the enormity of this issue. While a solution at the policy level may be an unpopular concept I would like to direct your attention to this forum https://www.irv2.com/forums/f258/def-sensors-complaint-filed-with-nhtsa-518276-6.html#post5824588, and specifically this excerpt from the most recent post: “....a simple firmware update would work. It’s just a matter of willingness. Maybe a few folks have to die as a result of a derate first.“ I hope that this complaint is elevated to the decision maker level and that it is taken seriously. At this point your organization is on notice that a life safety issue exists with no apparent effort or willingness to address the problem. If nothing is done to correct the problem, your organization will by omission, be responsible for any tragedy resulting from the issue. Thank you for your consideration.
Corrective Action:
On Jan 2, 2021, I filed NHTSA complaint #11386115. To date I have heard nothing other than an acknowledgement of receipt of the complaint. I would like to point out that this problem is on-going, increasing in severity and number of occurrences, and can easily be considered a life safety issue. As I’m sure you are aware, vehicles conveying human beings are becoming randomly and unpredictability stranded due to faulty sensors on otherwise properly functioning emission systems. This problem is easily resolvable with a simple policy modification, but because it involves emissions, and by extension theoretically the environment (although in this case this is not accurate), there is no apparent willingness to address the problem. While I’m sure you have had many complaints, you are probably hearing from a very small percentage of the people actually affected by this issue. However a simple google search will literally reveal many thousands of instances of people becoming stranded and finding themselves unable to acquire the parts necessary to effect repairs due shortages resulting from the enormity of this issue. While a solution at the policy level may be an unpopular concept I would like to direct your attention to this forum https://www.irv2.com/forums/f258/def-sensors-complaint-filed-with-nhtsa-518276-6.html#post5824588, and specifically this excerpt from the most recent post: “....a simple firmware update would work. It’s just a matter of willingness. Maybe a few folks have to die as a result of a derate first.“ I hope that this complaint is elevated to the decision maker level and that it is taken seriously. At this point your organization is on notice that a life safety issue exists with no apparent effort or willingness to address the problem. If nothing is done to correct the problem, your organization will by omission, be responsible for any tragedy resulting from the issue. Thank you for your consideration.
Additional Notes:
On Jan 2, 2021, I filed NHTSA complaint #11386115. To date I have heard nothing other than an acknowledgement of receipt of the complaint. I would like to point out that this problem is on-going, increasing in severity and number of occurrences, and can easily be considered a life safety issue. As I’m sure you are aware, vehicles conveying human beings are becoming randomly and unpredictability stranded due to faulty sensors on otherwise properly functioning emission systems. This problem is easily resolvable with a simple policy modification, but because it involves emissions, and by extension theoretically the environment (although in this case this is not accurate), there is no apparent willingness to address the problem. While I’m sure you have had many complaints, you are probably hearing from a very small percentage of the people actually affected by this issue. However a simple google search will literally reveal many thousands of instances of people becoming stranded and finding themselves unable to acquire the parts necessary to effect repairs due shortages resulting from the enormity of this issue. While a solution at the policy level may be an unpopular concept I would like to direct your attention to this forum https://www.irv2.com/forums/f258/def-sensors-complaint-filed-with-nhtsa-518276-6.html#post5824588, and specifically this excerpt from the most recent post: “....a simple firmware update would work. It’s just a matter of willingness. Maybe a few folks have to die as a result of a derate first.“ I hope that this complaint is elevated to the decision maker level and that it is taken seriously. At this point your organization is on notice that a life safety issue exists with no apparent effort or willingness to address the problem. If nothing is done to correct the problem, your organization will by omission, be responsible for any tragedy resulting from the issue. Thank you for your consideration.
Mfg Campaign: 11424056
Recall Date: Jul 9, 2021
Newmar Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On Jan 2, 2021, I filed NHTSA complaint #11386115. To date I have heard nothing other than an acknowledgement of receipt of the complaint. I would like to point out that this problem is on-going, increasing in severity and number of occurrences, and can easily be considered a life safety issue. As I’m sure you are aware, vehicles conveying human beings are becoming randomly and unpredictability stranded due to faulty sensors on otherwise properly functioning emission systems. This problem is easily resolvable with a simple policy modification, but because it involves emissions, and by extension theoretically the environment (although in this case this is not accurate), there is no apparent willingness to address the problem. While I’m sure you have had many complaints, you are probably hearing from a very small percentage of the people actually affected by this issue. However a simple google search will literally reveal many thousands of instances of people becoming stranded and finding themselves unable to acquire the parts necessary to effect repairs due shortages resulting from the enormity of this issue. While a solution at the policy level may be an unpopular concept I would like to direct your attention to this forum https://www.irv2.com/forums/f258/def-sensors-complaint-filed-with-nhtsa-518276-6.html#post5824588, and specifically this excerpt from the most recent post: “....a simple firmware update would work. It’s just a matter of willingness. Maybe a few folks have to die as a result of a derate first.“ I hope that this complaint is elevated to the decision maker level and that it is taken seriously. At this point your organization is on notice that a life safety issue exists with no apparent effort or willingness to address the problem. If nothing is done to correct the problem, your organization will by omission, be responsible for any tragedy resulting from the issue. Thank you for your consideration.
Corrective Action:
On Jan 2, 2021, I filed NHTSA complaint #11386115. To date I have heard nothing other than an acknowledgement of receipt of the complaint. I would like to point out that this problem is on-going, increasing in severity and number of occurrences, and can easily be considered a life safety issue. As I’m sure you are aware, vehicles conveying human beings are becoming randomly and unpredictability stranded due to faulty sensors on otherwise properly functioning emission systems. This problem is easily resolvable with a simple policy modification, but because it involves emissions, and by extension theoretically the environment (although in this case this is not accurate), there is no apparent willingness to address the problem. While I’m sure you have had many complaints, you are probably hearing from a very small percentage of the people actually affected by this issue. However a simple google search will literally reveal many thousands of instances of people becoming stranded and finding themselves unable to acquire the parts necessary to effect repairs due shortages resulting from the enormity of this issue. While a solution at the policy level may be an unpopular concept I would like to direct your attention to this forum https://www.irv2.com/forums/f258/def-sensors-complaint-filed-with-nhtsa-518276-6.html#post5824588, and specifically this excerpt from the most recent post: “....a simple firmware update would work. It’s just a matter of willingness. Maybe a few folks have to die as a result of a derate first.“ I hope that this complaint is elevated to the decision maker level and that it is taken seriously. At this point your organization is on notice that a life safety issue exists with no apparent effort or willingness to address the problem. If nothing is done to correct the problem, your organization will by omission, be responsible for any tragedy resulting from the issue. Thank you for your consideration.
Additional Notes:
On Jan 2, 2021, I filed NHTSA complaint #11386115. To date I have heard nothing other than an acknowledgement of receipt of the complaint. I would like to point out that this problem is on-going, increasing in severity and number of occurrences, and can easily be considered a life safety issue. As I’m sure you are aware, vehicles conveying human beings are becoming randomly and unpredictability stranded due to faulty sensors on otherwise properly functioning emission systems. This problem is easily resolvable with a simple policy modification, but because it involves emissions, and by extension theoretically the environment (although in this case this is not accurate), there is no apparent willingness to address the problem. While I’m sure you have had many complaints, you are probably hearing from a very small percentage of the people actually affected by this issue. However a simple google search will literally reveal many thousands of instances of people becoming stranded and finding themselves unable to acquire the parts necessary to effect repairs due shortages resulting from the enormity of this issue. While a solution at the policy level may be an unpopular concept I would like to direct your attention to this forum https://www.irv2.com/forums/f258/def-sensors-complaint-filed-with-nhtsa-518276-6.html#post5824588, and specifically this excerpt from the most recent post: “....a simple firmware update would work. It’s just a matter of willingness. Maybe a few folks have to die as a result of a derate first.“ I hope that this complaint is elevated to the decision maker level and that it is taken seriously. At this point your organization is on notice that a life safety issue exists with no apparent effort or willingness to address the problem. If nothing is done to correct the problem, your organization will by omission, be responsible for any tragedy resulting from the issue. Thank you for your consideration.
Mfg Campaign: 11424056
Recall Date: Jul 9, 2021
Newmar Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
On Jan 2, 2021, I filed NHTSA complaint #11386115. To date I have heard nothing other than an acknowledgement of receipt of the complaint. I would like to point out that this problem is on-going, increasing in severity and number of occurrences, and can easily be considered a life safety issue. As I’m sure you are aware, vehicles conveying human beings are becoming randomly and unpredictability stranded due to faulty sensors on otherwise properly functioning emission systems. This problem is easily resolvable with a simple policy modification, but because it involves emissions, and by extension theoretically the environment (although in this case this is not accurate), there is no apparent willingness to address the problem. While I’m sure you have had many complaints, you are probably hearing from a very small percentage of the people actually affected by this issue. However a simple google search will literally reveal many thousands of instances of people becoming stranded and finding themselves unable to acquire the parts necessary to effect repairs due shortages resulting from the enormity of this issue. While a solution at the policy level may be an unpopular concept I would like to direct your attention to this forum https://www.irv2.com/forums/f258/def-sensors-complaint-filed-with-nhtsa-518276-6.html#post5824588, and specifically this excerpt from the most recent post: “....a simple firmware update would work. It’s just a matter of willingness. Maybe a few folks have to die as a result of a derate first.“ I hope that this complaint is elevated to the decision maker level and that it is taken seriously. At this point your organization is on notice that a life safety issue exists with no apparent effort or willingness to address the problem. If nothing is done to correct the problem, your organization will by omission, be responsible for any tragedy resulting from the issue. Thank you for your consideration.
Corrective Action:
On Jan 2, 2021, I filed NHTSA complaint #11386115. To date I have heard nothing other than an acknowledgement of receipt of the complaint. I would like to point out that this problem is on-going, increasing in severity and number of occurrences, and can easily be considered a life safety issue. As I’m sure you are aware, vehicles conveying human beings are becoming randomly and unpredictability stranded due to faulty sensors on otherwise properly functioning emission systems. This problem is easily resolvable with a simple policy modification, but because it involves emissions, and by extension theoretically the environment (although in this case this is not accurate), there is no apparent willingness to address the problem. While I’m sure you have had many complaints, you are probably hearing from a very small percentage of the people actually affected by this issue. However a simple google search will literally reveal many thousands of instances of people becoming stranded and finding themselves unable to acquire the parts necessary to effect repairs due shortages resulting from the enormity of this issue. While a solution at the policy level may be an unpopular concept I would like to direct your attention to this forum https://www.irv2.com/forums/f258/def-sensors-complaint-filed-with-nhtsa-518276-6.html#post5824588, and specifically this excerpt from the most recent post: “....a simple firmware update would work. It’s just a matter of willingness. Maybe a few folks have to die as a result of a derate first.“ I hope that this complaint is elevated to the decision maker level and that it is taken seriously. At this point your organization is on notice that a life safety issue exists with no apparent effort or willingness to address the problem. If nothing is done to correct the problem, your organization will by omission, be responsible for any tragedy resulting from the issue. Thank you for your consideration.
Additional Notes:
On Jan 2, 2021, I filed NHTSA complaint #11386115. To date I have heard nothing other than an acknowledgement of receipt of the complaint. I would like to point out that this problem is on-going, increasing in severity and number of occurrences, and can easily be considered a life safety issue. As I’m sure you are aware, vehicles conveying human beings are becoming randomly and unpredictability stranded due to faulty sensors on otherwise properly functioning emission systems. This problem is easily resolvable with a simple policy modification, but because it involves emissions, and by extension theoretically the environment (although in this case this is not accurate), there is no apparent willingness to address the problem. While I’m sure you have had many complaints, you are probably hearing from a very small percentage of the people actually affected by this issue. However a simple google search will literally reveal many thousands of instances of people becoming stranded and finding themselves unable to acquire the parts necessary to effect repairs due shortages resulting from the enormity of this issue. While a solution at the policy level may be an unpopular concept I would like to direct your attention to this forum https://www.irv2.com/forums/f258/def-sensors-complaint-filed-with-nhtsa-518276-6.html#post5824588, and specifically this excerpt from the most recent post: “....a simple firmware update would work. It’s just a matter of willingness. Maybe a few folks have to die as a result of a derate first.“ I hope that this complaint is elevated to the decision maker level and that it is taken seriously. At this point your organization is on notice that a life safety issue exists with no apparent effort or willingness to address the problem. If nothing is done to correct the problem, your organization will by omission, be responsible for any tragedy resulting from the issue. Thank you for your consideration.
Mfg Campaign: 11424056
Recall Date: Jul 9, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury