Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20V-404
Recall Date: Jul 21, 2020
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18V-852
Recall Date: Jun 7, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17E-062
Recall Date: Dec 15, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2015-2016 Ventana, and Ventana LE vehicles manufactured March 27, 2015, to February 8, 2016, built on a Freightliner chassis. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16V 208
Recall Date: May 4, 2016
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2015 Ventana, and 2015-2016 Ventana LE vehicles manufactured January 16, 2015, to January 13, 2016 built on Freightliner Chassis. The affected vehicles may have a front rim maximum pounds per square inch (psi) rating of 120psi which is lower than the Michelin tires maximum inflation rating of 130 psi.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 2, 2016
Consumer Complaints
1 ComplaintNewmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD BEEN DRIVING THE MOTORHOME FOR ABOUT 2 HOURS, SINCE I STARTED TRAVELING THAT DAY. I WAS TRAVELING AT APPROXIMATELY 60 MPH STRAIGHT DOWN THE HIGHWAY, WHEN ALL OF THE SUDDEN THE ENGINE TURNED OFF ON ITS OWN, THEN IN ABOUT 1 TO 2 SECONDS THE DASH SYSTEM ICON LIGHTS CAME BACK ON AS IF THE ENGINE HAD JUST BEEN STARTED. THE DASH SYSTEM ICON LIGHTS THEN WENT OFF AND THE ENGINE WAS RUNNING AGAIN.
Corrective Action:
I HAD BEEN DRIVING THE MOTORHOME FOR ABOUT 2 HOURS, SINCE I STARTED TRAVELING THAT DAY. I WAS TRAVELING AT APPROXIMATELY 60 MPH STRAIGHT DOWN THE HIGHWAY, WHEN ALL OF THE SUDDEN THE ENGINE TURNED OFF ON ITS OWN, THEN IN ABOUT 1 TO 2 SECONDS THE DASH SYSTEM ICON LIGHTS CAME BACK ON AS IF THE ENGINE HAD JUST BEEN STARTED. THE DASH SYSTEM ICON LIGHTS THEN WENT OFF AND THE ENGINE WAS RUNNING AGAIN.
Additional Notes:
I HAD BEEN DRIVING THE MOTORHOME FOR ABOUT 2 HOURS, SINCE I STARTED TRAVELING THAT DAY. I WAS TRAVELING AT APPROXIMATELY 60 MPH STRAIGHT DOWN THE HIGHWAY, WHEN ALL OF THE SUDDEN THE ENGINE TURNED OFF ON ITS OWN, THEN IN ABOUT 1 TO 2 SECONDS THE DASH SYSTEM ICON LIGHTS CAME BACK ON AS IF THE ENGINE HAD JUST BEEN STARTED. THE DASH SYSTEM ICON LIGHTS THEN WENT OFF AND THE ENGINE WAS RUNNING AGAIN.
Mfg Campaign: 10915918
Recall Date: Oct 13, 2016
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