Complaints & Recalls
Consumer Complaints
5 ComplaintsNewmar Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Dual Paine Window glass separating on Exterior Windows. Safety Hazard if the outside glass were to come off while traveling. Hehr is the manufacturer that Newmar used for the windows. Newmar is stating the Windows are not covered as the Vehicle is out of warranty. Reviewing many RV Forums it is evident that this problem with Hehr windows on Newmar Class A Motorhome is a common problem.
Corrective Action:
Dual Paine Window glass separating on Exterior Windows. Safety Hazard if the outside glass were to come off while traveling. Hehr is the manufacturer that Newmar used for the windows. Newmar is stating the Windows are not covered as the Vehicle is out of warranty. Reviewing many RV Forums it is evident that this problem with Hehr windows on Newmar Class A Motorhome is a common problem.
Additional Notes:
Dual Paine Window glass separating on Exterior Windows. Safety Hazard if the outside glass were to come off while traveling. Hehr is the manufacturer that Newmar used for the windows. Newmar is stating the Windows are not covered as the Vehicle is out of warranty. Reviewing many RV Forums it is evident that this problem with Hehr windows on Newmar Class A Motorhome is a common problem.
Mfg Campaign: 11507944
Recall Date: Feb 18, 2023
Newmar Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Dual Paine Window glass separating on Exterior Windows. Safety Hazard if the outside glass were to come off while traveling. Hehr is the manufacturer that Newmar used for the windows. Newmar is stating the Windows are not covered as the Vehicle is out of warranty. Reviewing many RV Forums it is evident that this problem with Hehr windows on Newmar Class A Motorhome is a common problem.
Corrective Action:
Dual Paine Window glass separating on Exterior Windows. Safety Hazard if the outside glass were to come off while traveling. Hehr is the manufacturer that Newmar used for the windows. Newmar is stating the Windows are not covered as the Vehicle is out of warranty. Reviewing many RV Forums it is evident that this problem with Hehr windows on Newmar Class A Motorhome is a common problem.
Additional Notes:
Dual Paine Window glass separating on Exterior Windows. Safety Hazard if the outside glass were to come off while traveling. Hehr is the manufacturer that Newmar used for the windows. Newmar is stating the Windows are not covered as the Vehicle is out of warranty. Reviewing many RV Forums it is evident that this problem with Hehr windows on Newmar Class A Motorhome is a common problem.
Mfg Campaign: 11507944
Recall Date: Feb 18, 2023
Newmar Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RV was included in 20V-404. DTNA tested my vehicle on 7/29/2019 and said it did not need a PDM. Received additional info last year saying a new campaign will be replacing all PDM's in the original group regardless of test results. I have inquired several times with the local Freightliner center and the service telephone line and am told no recall is listed. My 2018 Newaire currently has no brake lights, turn signals or parking lights in the rear. In addition the AC compressor clutch does not engage. I have recently returned from a cross country trip and had intermittent AC issues and now realize that my rear lights were also out during those incidents. There was no indication of all rear signal lights being defective in the cockpit other than the AC not working. Vehicle is parked until I get some resolution from Freightliner. I spoke with them today and they said I should take the vehicle to the service center and I explained that I did not feel it was safe to drive the Motorhome in that condition.
Corrective Action:
RV was included in 20V-404. DTNA tested my vehicle on 7/29/2019 and said it did not need a PDM. Received additional info last year saying a new campaign will be replacing all PDM's in the original group regardless of test results. I have inquired several times with the local Freightliner center and the service telephone line and am told no recall is listed. My 2018 Newaire currently has no brake lights, turn signals or parking lights in the rear. In addition the AC compressor clutch does not engage. I have recently returned from a cross country trip and had intermittent AC issues and now realize that my rear lights were also out during those incidents. There was no indication of all rear signal lights being defective in the cockpit other than the AC not working. Vehicle is parked until I get some resolution from Freightliner. I spoke with them today and they said I should take the vehicle to the service center and I explained that I did not feel it was safe to drive the Motorhome in that condition.
Additional Notes:
RV was included in 20V-404. DTNA tested my vehicle on 7/29/2019 and said it did not need a PDM. Received additional info last year saying a new campaign will be replacing all PDM's in the original group regardless of test results. I have inquired several times with the local Freightliner center and the service telephone line and am told no recall is listed. My 2018 Newaire currently has no brake lights, turn signals or parking lights in the rear. In addition the AC compressor clutch does not engage. I have recently returned from a cross country trip and had intermittent AC issues and now realize that my rear lights were also out during those incidents. There was no indication of all rear signal lights being defective in the cockpit other than the AC not working. Vehicle is parked until I get some resolution from Freightliner. I spoke with them today and they said I should take the vehicle to the service center and I explained that I did not feel it was safe to drive the Motorhome in that condition.
Mfg Campaign: 11426849
Recall Date: Jul 28, 2021
Newmar Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE DASH LIGHTING IS NOT DIMMABLE TO ANY MEANINGFUL EXTENT. ALTHOUGH IT HAS A DIMMING FUNCTION, THIS ONLY OPERATES IN THE VERY BRIGHT END OF THE RANGE. (THAT IS TO SAY EVEN THE DIMMEST SETTING IS EXTREMELY BRIGHT.) NOW WREN I DRIVE AT NIGHT I PLACE A TINTED FILM OVER THE DASHBOARD SO THE BRIGHTNESS DOESN'T INTERFERE WITH BEING ABLE TO SEE THE ROAD. (THIS TINTED FILM IS NOW AVAILABLE FOR PURCHASE, PRE-CUT TO MY VEHICLE, BECAUSE SO MANY OWNERS ARE HAVING THE SAME PROBLEM.) THIS PROBLEM IS ALWAYS PRESENT WHEN DRIVING AFTER DARK.
Corrective Action:
THE DASH LIGHTING IS NOT DIMMABLE TO ANY MEANINGFUL EXTENT. ALTHOUGH IT HAS A DIMMING FUNCTION, THIS ONLY OPERATES IN THE VERY BRIGHT END OF THE RANGE. (THAT IS TO SAY EVEN THE DIMMEST SETTING IS EXTREMELY BRIGHT.) NOW WREN I DRIVE AT NIGHT I PLACE A TINTED FILM OVER THE DASHBOARD SO THE BRIGHTNESS DOESN'T INTERFERE WITH BEING ABLE TO SEE THE ROAD. (THIS TINTED FILM IS NOW AVAILABLE FOR PURCHASE, PRE-CUT TO MY VEHICLE, BECAUSE SO MANY OWNERS ARE HAVING THE SAME PROBLEM.) THIS PROBLEM IS ALWAYS PRESENT WHEN DRIVING AFTER DARK.
Additional Notes:
THE DASH LIGHTING IS NOT DIMMABLE TO ANY MEANINGFUL EXTENT. ALTHOUGH IT HAS A DIMMING FUNCTION, THIS ONLY OPERATES IN THE VERY BRIGHT END OF THE RANGE. (THAT IS TO SAY EVEN THE DIMMEST SETTING IS EXTREMELY BRIGHT.) NOW WREN I DRIVE AT NIGHT I PLACE A TINTED FILM OVER THE DASHBOARD SO THE BRIGHTNESS DOESN'T INTERFERE WITH BEING ABLE TO SEE THE ROAD. (THIS TINTED FILM IS NOW AVAILABLE FOR PURCHASE, PRE-CUT TO MY VEHICLE, BECAUSE SO MANY OWNERS ARE HAVING THE SAME PROBLEM.) THIS PROBLEM IS ALWAYS PRESENT WHEN DRIVING AFTER DARK.
Mfg Campaign: 11321997
Recall Date: Apr 23, 2020
Newmar Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DIGITAL DASH DOES NOT DIM SUFFICIENTLY AT NIGHT. THE DASH IS SO BRIGHT THAT THE REFLECTED LIGHT FROM THE DASH BOUNCES OFF THE DRIVER AND BACK ON THE WINDSHIELD WHICH CAUSES A GLARE THAT MAKES IT DIFFICULT TO SEE THROUGH THE WINDSHIELD. I HAVE PLACED A DARK FILM OVER THE DISPLAY FOR NIGHT DRIVING AFTER A CLOSE CALL AT A INTERSECTION IN ARIZONA. STOPPED AT A FOUR WAY STOP WITH TWO LANES IN ALL DIRECTION AND VERY LITTLE OUTSIDE STREET LIGHTING. AS I MADE A LEFT TURN THE GLARE COMPLETELY BLOCKED THE LANES I WAS TURNING INTO. I NARROWLY MISSED A LIGHT POLE AND RAN OVER A LANE DIVIDER WHICH I COULD NOT SEE. LUCKILY NO DAMAGE BUT I DID NOT TAKE THE MOTORHOME OUT AT NIGHT AGAIN TILL I PLACED DARKENING FILM OVER THE SCREEN.
Corrective Action:
DIGITAL DASH DOES NOT DIM SUFFICIENTLY AT NIGHT. THE DASH IS SO BRIGHT THAT THE REFLECTED LIGHT FROM THE DASH BOUNCES OFF THE DRIVER AND BACK ON THE WINDSHIELD WHICH CAUSES A GLARE THAT MAKES IT DIFFICULT TO SEE THROUGH THE WINDSHIELD. I HAVE PLACED A DARK FILM OVER THE DISPLAY FOR NIGHT DRIVING AFTER A CLOSE CALL AT A INTERSECTION IN ARIZONA. STOPPED AT A FOUR WAY STOP WITH TWO LANES IN ALL DIRECTION AND VERY LITTLE OUTSIDE STREET LIGHTING. AS I MADE A LEFT TURN THE GLARE COMPLETELY BLOCKED THE LANES I WAS TURNING INTO. I NARROWLY MISSED A LIGHT POLE AND RAN OVER A LANE DIVIDER WHICH I COULD NOT SEE. LUCKILY NO DAMAGE BUT I DID NOT TAKE THE MOTORHOME OUT AT NIGHT AGAIN TILL I PLACED DARKENING FILM OVER THE SCREEN.
Additional Notes:
DIGITAL DASH DOES NOT DIM SUFFICIENTLY AT NIGHT. THE DASH IS SO BRIGHT THAT THE REFLECTED LIGHT FROM THE DASH BOUNCES OFF THE DRIVER AND BACK ON THE WINDSHIELD WHICH CAUSES A GLARE THAT MAKES IT DIFFICULT TO SEE THROUGH THE WINDSHIELD. I HAVE PLACED A DARK FILM OVER THE DISPLAY FOR NIGHT DRIVING AFTER A CLOSE CALL AT A INTERSECTION IN ARIZONA. STOPPED AT A FOUR WAY STOP WITH TWO LANES IN ALL DIRECTION AND VERY LITTLE OUTSIDE STREET LIGHTING. AS I MADE A LEFT TURN THE GLARE COMPLETELY BLOCKED THE LANES I WAS TURNING INTO. I NARROWLY MISSED A LIGHT POLE AND RAN OVER A LANE DIVIDER WHICH I COULD NOT SEE. LUCKILY NO DAMAGE BUT I DID NOT TAKE THE MOTORHOME OUT AT NIGHT AGAIN TILL I PLACED DARKENING FILM OVER THE SCREEN.
Mfg Campaign: 11321526
Recall Date: Apr 18, 2020
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