Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 11, 2022
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21E 047
Recall Date: Jul 27, 2021
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20V-485
Recall Date: Aug 27, 2020
Newmar Corporation
Safety Issue:
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20V-404
Recall Date: Jul 21, 2020
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18V-852
Recall Date: Jun 7, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 29, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 6, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar New Aire motorhomes built on Daimler Trucks FCCC XCS chassis equipped with wheels that have Freightliner-logo shaped holes. These wheels have a valve stem stabilizer that may dislodge and damage the valve stem.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18V-194
Recall Date: Apr 5, 2018
Consumer Complaints
4 ComplaintsNewmar Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DASH LIGHTING BRIGHTNESS CANNOT BE DIMMED SUFFICIENTLY TO PREVENT A HAZARDOUS CONDITION WHEN DRIVING AT NIGHT.
Corrective Action:
DASH LIGHTING BRIGHTNESS CANNOT BE DIMMED SUFFICIENTLY TO PREVENT A HAZARDOUS CONDITION WHEN DRIVING AT NIGHT.
Additional Notes:
DASH LIGHTING BRIGHTNESS CANNOT BE DIMMED SUFFICIENTLY TO PREVENT A HAZARDOUS CONDITION WHEN DRIVING AT NIGHT.
Mfg Campaign: 11337159
Recall Date: Jul 2, 2020
Newmar Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DIGITAL DASH IS VERY BRIGHT FOR NIGHTTIME DRIVING. THERE IS NO WAY TO DIM THE DISPLAY ENOUGH.
Corrective Action:
DIGITAL DASH IS VERY BRIGHT FOR NIGHTTIME DRIVING. THERE IS NO WAY TO DIM THE DISPLAY ENOUGH.
Additional Notes:
DIGITAL DASH IS VERY BRIGHT FOR NIGHTTIME DRIVING. THERE IS NO WAY TO DIM THE DISPLAY ENOUGH.
Mfg Campaign: 11322046
Recall Date: Apr 23, 2020
Newmar Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE DIGITAL DASH, EVEN AT THE DIMMEST SETTING, IS SO BRIGHT IT IMPAIRS NIGHT VISION AND MAKES NIGHT DRIVING DANGEROUS. A FREIGHTLINER REPRESENTATIVE I SPOKE TO SAID THAT THIS IS A COMMON COMPLAINT AND MOST DRIVERS JUST PUT A RAG OVER IT AT NIGHT.
Corrective Action:
THE DIGITAL DASH, EVEN AT THE DIMMEST SETTING, IS SO BRIGHT IT IMPAIRS NIGHT VISION AND MAKES NIGHT DRIVING DANGEROUS. A FREIGHTLINER REPRESENTATIVE I SPOKE TO SAID THAT THIS IS A COMMON COMPLAINT AND MOST DRIVERS JUST PUT A RAG OVER IT AT NIGHT.
Additional Notes:
THE DIGITAL DASH, EVEN AT THE DIMMEST SETTING, IS SO BRIGHT IT IMPAIRS NIGHT VISION AND MAKES NIGHT DRIVING DANGEROUS. A FREIGHTLINER REPRESENTATIVE I SPOKE TO SAID THAT THIS IS A COMMON COMPLAINT AND MOST DRIVERS JUST PUT A RAG OVER IT AT NIGHT.
Mfg Campaign: 11157247
Recall Date: Dec 10, 2018
Newmar Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE FREIGHTLINER CHASSIS IN MY MOTORHOME INCLUDES A DIGITAL INSTRUMENT PANEL. AT NIGHT THE INSTRUMENT PANEL WILL NOT DIM ENOUGH, CAUSING GLARE AND MAKING IT DIFFICULT TO SEE OUT OF THE WINDSHIELD. I BELIVE THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED.
Corrective Action:
THE FREIGHTLINER CHASSIS IN MY MOTORHOME INCLUDES A DIGITAL INSTRUMENT PANEL. AT NIGHT THE INSTRUMENT PANEL WILL NOT DIM ENOUGH, CAUSING GLARE AND MAKING IT DIFFICULT TO SEE OUT OF THE WINDSHIELD. I BELIVE THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED.
Additional Notes:
THE FREIGHTLINER CHASSIS IN MY MOTORHOME INCLUDES A DIGITAL INSTRUMENT PANEL. AT NIGHT THE INSTRUMENT PANEL WILL NOT DIM ENOUGH, CAUSING GLARE AND MAKING IT DIFFICULT TO SEE OUT OF THE WINDSHIELD. I BELIVE THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED.
Mfg Campaign: 11155876
Recall Date: Dec 4, 2018
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