Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20V-485
Recall Date: Aug 27, 2020
Newmar Corporation
Safety Issue:
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20V-404
Recall Date: Jul 21, 2020
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18V-852
Recall Date: Jun 7, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 29, 2019
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 6, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 28, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, Bay Star Sport, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, and King Aire motorhomes. The electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 13, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar New Aire motorhomes built on Daimler Trucks FCCC XCS chassis equipped with wheels that have Freightliner-logo shaped holes. These wheels have a valve stem stabilizer that may dislodge and damage the valve stem.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18V-194
Recall Date: Apr 5, 2018
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2017
Newmar Corporation
Safety Issue:
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17E-062
Recall Date: Dec 15, 2017
Consumer Complaints
5 ComplaintsNewmar Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
During recent operation of the vehicle, the passenger-side front vent window failed to remain secure due to an apparent adhesive failure. The latch mechanism detached from the glass or frame, causing the window to become loose and unable to latch properly. This defect created a risk of the window fully detaching while driving, which could have led to a hazardous situation for vehicle occupants or other road users. No injuries or accidents occurred, but the issue significantly compromises vehicle safety. I am aware of NHTSA Recall 21V-571, issued in 2021, which addresses adhesive failure in Hehr 6400 series vent windows on 2019-2021 Newmar New Aire models, produced between October 1, 2018, and October 21, 2021. The symptoms observed in my 2018 model closely match those described in the recall, indicating that the same defect may affect earlier model years not currently included. To assist NHTSA’s investigation, I am prepared to provide additional documentation, such as photographs of the defective window, or facilitate an inspection of the vehicle if required. I respectfully request that NHTSA evaluate this complaint, collect reports from other 2018 Newmar New Aire owners who may have encountered similar issues, and expand Recall 21V-571 to cover the 2018 model year to mitigate potential safety risks. Thank you for your attention to this matter. Please contact me at the provided contact information for any further details or clarification.
Corrective Action:
During recent operation of the vehicle, the passenger-side front vent window failed to remain secure due to an apparent adhesive failure. The latch mechanism detached from the glass or frame, causing the window to become loose and unable to latch properly. This defect created a risk of the window fully detaching while driving, which could have led to a hazardous situation for vehicle occupants or other road users. No injuries or accidents occurred, but the issue significantly compromises vehicle safety. I am aware of NHTSA Recall 21V-571, issued in 2021, which addresses adhesive failure in Hehr 6400 series vent windows on 2019-2021 Newmar New Aire models, produced between October 1, 2018, and October 21, 2021. The symptoms observed in my 2018 model closely match those described in the recall, indicating that the same defect may affect earlier model years not currently included. To assist NHTSA’s investigation, I am prepared to provide additional documentation, such as photographs of the defective window, or facilitate an inspection of the vehicle if required. I respectfully request that NHTSA evaluate this complaint, collect reports from other 2018 Newmar New Aire owners who may have encountered similar issues, and expand Recall 21V-571 to cover the 2018 model year to mitigate potential safety risks. Thank you for your attention to this matter. Please contact me at the provided contact information for any further details or clarification.
Additional Notes:
During recent operation of the vehicle, the passenger-side front vent window failed to remain secure due to an apparent adhesive failure. The latch mechanism detached from the glass or frame, causing the window to become loose and unable to latch properly. This defect created a risk of the window fully detaching while driving, which could have led to a hazardous situation for vehicle occupants or other road users. No injuries or accidents occurred, but the issue significantly compromises vehicle safety. I am aware of NHTSA Recall 21V-571, issued in 2021, which addresses adhesive failure in Hehr 6400 series vent windows on 2019-2021 Newmar New Aire models, produced between October 1, 2018, and October 21, 2021. The symptoms observed in my 2018 model closely match those described in the recall, indicating that the same defect may affect earlier model years not currently included. To assist NHTSA’s investigation, I am prepared to provide additional documentation, such as photographs of the defective window, or facilitate an inspection of the vehicle if required. I respectfully request that NHTSA evaluate this complaint, collect reports from other 2018 Newmar New Aire owners who may have encountered similar issues, and expand Recall 21V-571 to cover the 2018 model year to mitigate potential safety risks. Thank you for your attention to this matter. Please contact me at the provided contact information for any further details or clarification.
Mfg Campaign: 11677682
Recall Date: Jul 31, 2025
Newmar Corporation
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
During recent operation of the vehicle, the passenger-side front vent window failed to remain secure due to an apparent adhesive failure. The latch mechanism detached from the glass or frame, causing the window to become loose and unable to latch properly. This defect created a risk of the window fully detaching while driving, which could have led to a hazardous situation for vehicle occupants or other road users. No injuries or accidents occurred, but the issue significantly compromises vehicle safety. I am aware of NHTSA Recall 21V-571, issued in 2021, which addresses adhesive failure in Hehr 6400 series vent windows on 2019-2021 Newmar New Aire models, produced between October 1, 2018, and October 21, 2021. The symptoms observed in my 2018 model closely match those described in the recall, indicating that the same defect may affect earlier model years not currently included. To assist NHTSA’s investigation, I am prepared to provide additional documentation, such as photographs of the defective window, or facilitate an inspection of the vehicle if required. I respectfully request that NHTSA evaluate this complaint, collect reports from other 2018 Newmar New Aire owners who may have encountered similar issues, and expand Recall 21V-571 to cover the 2018 model year to mitigate potential safety risks. Thank you for your attention to this matter. Please contact me at the provided contact information for any further details or clarification.
Corrective Action:
During recent operation of the vehicle, the passenger-side front vent window failed to remain secure due to an apparent adhesive failure. The latch mechanism detached from the glass or frame, causing the window to become loose and unable to latch properly. This defect created a risk of the window fully detaching while driving, which could have led to a hazardous situation for vehicle occupants or other road users. No injuries or accidents occurred, but the issue significantly compromises vehicle safety. I am aware of NHTSA Recall 21V-571, issued in 2021, which addresses adhesive failure in Hehr 6400 series vent windows on 2019-2021 Newmar New Aire models, produced between October 1, 2018, and October 21, 2021. The symptoms observed in my 2018 model closely match those described in the recall, indicating that the same defect may affect earlier model years not currently included. To assist NHTSA’s investigation, I am prepared to provide additional documentation, such as photographs of the defective window, or facilitate an inspection of the vehicle if required. I respectfully request that NHTSA evaluate this complaint, collect reports from other 2018 Newmar New Aire owners who may have encountered similar issues, and expand Recall 21V-571 to cover the 2018 model year to mitigate potential safety risks. Thank you for your attention to this matter. Please contact me at the provided contact information for any further details or clarification.
Additional Notes:
During recent operation of the vehicle, the passenger-side front vent window failed to remain secure due to an apparent adhesive failure. The latch mechanism detached from the glass or frame, causing the window to become loose and unable to latch properly. This defect created a risk of the window fully detaching while driving, which could have led to a hazardous situation for vehicle occupants or other road users. No injuries or accidents occurred, but the issue significantly compromises vehicle safety. I am aware of NHTSA Recall 21V-571, issued in 2021, which addresses adhesive failure in Hehr 6400 series vent windows on 2019-2021 Newmar New Aire models, produced between October 1, 2018, and October 21, 2021. The symptoms observed in my 2018 model closely match those described in the recall, indicating that the same defect may affect earlier model years not currently included. To assist NHTSA’s investigation, I am prepared to provide additional documentation, such as photographs of the defective window, or facilitate an inspection of the vehicle if required. I respectfully request that NHTSA evaluate this complaint, collect reports from other 2018 Newmar New Aire owners who may have encountered similar issues, and expand Recall 21V-571 to cover the 2018 model year to mitigate potential safety risks. Thank you for your attention to this matter. Please contact me at the provided contact information for any further details or clarification.
Mfg Campaign: 11677682
Recall Date: Jul 31, 2025
Newmar Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
FOR THE 3RD OR 4TH TIME, WHILE DRIVING ON A STRAIGHT STRETCH ON THE INTERSTATE AT APPROXIMATELY 70 MPH WITH CRUISE CONTROL ENABLED, CLEAR SKIES, NO RAIN, THE COLLISION DETECTION SYSTEM CAME ON FOR A SECOND OR TWO, WITHOUT ANYTHING IN FRONT OF THE VEHICLE. THE SYSTEM SLAMMED ON THE BRAKES HARD ENOUGH TO THROW US FORWARD INTO OUR SEATBELTS, SEEMED TO LOCK TIRES, AND DISENGAGED CRUISE. IF THE CARS BEHIND ME HAD BEEN CLOSER IT WAS ENOUGH OF A BRAKE THAT IT COULD HAVE CAUSED CARS TO SWERVE OR ALSO SLAM ON THEIR BRAKES TO AVOID ME. AFTER REALIZING WHAT HAPPENED I WAS ABLE TO GET A PICTURE OF THE COLLISION DETECTION LIGHT ILLUMINATED WHILE AT 65 MPH. I DISABLED THE CRUISE CONTROL AND CONTINUED TO DRIVE. I WITNESSED THE COLLISION LIGHT ILLUMINATE 2-3 TIMES OVER THE NEXT FEW MINUTES, WITHOUT ANY OBSTRUCTION IN FRONT OF US. NO BUGS OR ANYTHING ELSE BLOCKING THE RADAR SENSOR ON THE FRONT OF THE MOTOR HOME. THIS OCCURRENCE WAS ON I77 SOUTH OF CANTON, OH. PREVIOUS INCIDENTS WERE ON I-71 E NEAR DAYTON, OH AND I71W NEAR COLUMBUS, OH. THE ATTACHED IMAGE SHOWS THE COLLISION LIGHT ILLUMINATED AT APPROXIMATELY 65MPH WITHOUT OBSTRUCTION IN FRONT OF THE VEHICLE.
Corrective Action:
FOR THE 3RD OR 4TH TIME, WHILE DRIVING ON A STRAIGHT STRETCH ON THE INTERSTATE AT APPROXIMATELY 70 MPH WITH CRUISE CONTROL ENABLED, CLEAR SKIES, NO RAIN, THE COLLISION DETECTION SYSTEM CAME ON FOR A SECOND OR TWO, WITHOUT ANYTHING IN FRONT OF THE VEHICLE. THE SYSTEM SLAMMED ON THE BRAKES HARD ENOUGH TO THROW US FORWARD INTO OUR SEATBELTS, SEEMED TO LOCK TIRES, AND DISENGAGED CRUISE. IF THE CARS BEHIND ME HAD BEEN CLOSER IT WAS ENOUGH OF A BRAKE THAT IT COULD HAVE CAUSED CARS TO SWERVE OR ALSO SLAM ON THEIR BRAKES TO AVOID ME. AFTER REALIZING WHAT HAPPENED I WAS ABLE TO GET A PICTURE OF THE COLLISION DETECTION LIGHT ILLUMINATED WHILE AT 65 MPH. I DISABLED THE CRUISE CONTROL AND CONTINUED TO DRIVE. I WITNESSED THE COLLISION LIGHT ILLUMINATE 2-3 TIMES OVER THE NEXT FEW MINUTES, WITHOUT ANY OBSTRUCTION IN FRONT OF US. NO BUGS OR ANYTHING ELSE BLOCKING THE RADAR SENSOR ON THE FRONT OF THE MOTOR HOME. THIS OCCURRENCE WAS ON I77 SOUTH OF CANTON, OH. PREVIOUS INCIDENTS WERE ON I-71 E NEAR DAYTON, OH AND I71W NEAR COLUMBUS, OH. THE ATTACHED IMAGE SHOWS THE COLLISION LIGHT ILLUMINATED AT APPROXIMATELY 65MPH WITHOUT OBSTRUCTION IN FRONT OF THE VEHICLE.
Additional Notes:
FOR THE 3RD OR 4TH TIME, WHILE DRIVING ON A STRAIGHT STRETCH ON THE INTERSTATE AT APPROXIMATELY 70 MPH WITH CRUISE CONTROL ENABLED, CLEAR SKIES, NO RAIN, THE COLLISION DETECTION SYSTEM CAME ON FOR A SECOND OR TWO, WITHOUT ANYTHING IN FRONT OF THE VEHICLE. THE SYSTEM SLAMMED ON THE BRAKES HARD ENOUGH TO THROW US FORWARD INTO OUR SEATBELTS, SEEMED TO LOCK TIRES, AND DISENGAGED CRUISE. IF THE CARS BEHIND ME HAD BEEN CLOSER IT WAS ENOUGH OF A BRAKE THAT IT COULD HAVE CAUSED CARS TO SWERVE OR ALSO SLAM ON THEIR BRAKES TO AVOID ME. AFTER REALIZING WHAT HAPPENED I WAS ABLE TO GET A PICTURE OF THE COLLISION DETECTION LIGHT ILLUMINATED WHILE AT 65 MPH. I DISABLED THE CRUISE CONTROL AND CONTINUED TO DRIVE. I WITNESSED THE COLLISION LIGHT ILLUMINATE 2-3 TIMES OVER THE NEXT FEW MINUTES, WITHOUT ANY OBSTRUCTION IN FRONT OF US. NO BUGS OR ANYTHING ELSE BLOCKING THE RADAR SENSOR ON THE FRONT OF THE MOTOR HOME. THIS OCCURRENCE WAS ON I77 SOUTH OF CANTON, OH. PREVIOUS INCIDENTS WERE ON I-71 E NEAR DAYTON, OH AND I71W NEAR COLUMBUS, OH. THE ATTACHED IMAGE SHOWS THE COLLISION LIGHT ILLUMINATED AT APPROXIMATELY 65MPH WITHOUT OBSTRUCTION IN FRONT OF THE VEHICLE.
Mfg Campaign: 11344264
Recall Date: Aug 10, 2020
Newmar Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
BLINDING INSTRUMENT DISPLAY. UNABLE TO REDUCE BRIGHTNESS TO A LESS THEN BLINDING OUTPUT AT NIGHT. DANGEROUS LOSS OF NIGHT VISION REQUIRES THE DISPLAY TO BE COVERED MAKING FOR AN ADDITIONAL UNSAFE CONDITION. THIS IS AT ALL OPERATING SPEEDS AND CONDITIONS.
Corrective Action:
BLINDING INSTRUMENT DISPLAY. UNABLE TO REDUCE BRIGHTNESS TO A LESS THEN BLINDING OUTPUT AT NIGHT. DANGEROUS LOSS OF NIGHT VISION REQUIRES THE DISPLAY TO BE COVERED MAKING FOR AN ADDITIONAL UNSAFE CONDITION. THIS IS AT ALL OPERATING SPEEDS AND CONDITIONS.
Additional Notes:
BLINDING INSTRUMENT DISPLAY. UNABLE TO REDUCE BRIGHTNESS TO A LESS THEN BLINDING OUTPUT AT NIGHT. DANGEROUS LOSS OF NIGHT VISION REQUIRES THE DISPLAY TO BE COVERED MAKING FOR AN ADDITIONAL UNSAFE CONDITION. THIS IS AT ALL OPERATING SPEEDS AND CONDITIONS.
Mfg Campaign: 11322336
Recall Date: Apr 27, 2020
Newmar Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE FREIGHTLINER DIGITAL DASH IS TOO BRIGHT FOR NIGHT TIME DRIVING. THERE IS NO WAY TO TURN DOWN THE BRIGHTNESS OF THE DISPLAY ENOUGH TO SAFELY DRIVE AT NIGHT. THE BRIGHTNESS OF THE DISPLAY RUINS NIGHT VISION. IT CAN BE ADJUSTED, BUT NOT NEARLY DIM ENOUGH TO MAKE IT USABLE AT NIGHT.
Corrective Action:
THE FREIGHTLINER DIGITAL DASH IS TOO BRIGHT FOR NIGHT TIME DRIVING. THERE IS NO WAY TO TURN DOWN THE BRIGHTNESS OF THE DISPLAY ENOUGH TO SAFELY DRIVE AT NIGHT. THE BRIGHTNESS OF THE DISPLAY RUINS NIGHT VISION. IT CAN BE ADJUSTED, BUT NOT NEARLY DIM ENOUGH TO MAKE IT USABLE AT NIGHT.
Additional Notes:
THE FREIGHTLINER DIGITAL DASH IS TOO BRIGHT FOR NIGHT TIME DRIVING. THERE IS NO WAY TO TURN DOWN THE BRIGHTNESS OF THE DISPLAY ENOUGH TO SAFELY DRIVE AT NIGHT. THE BRIGHTNESS OF THE DISPLAY RUINS NIGHT VISION. IT CAN BE ADJUSTED, BUT NOT NEARLY DIM ENOUGH TO MAKE IT USABLE AT NIGHT.
Mfg Campaign: 11155759
Recall Date: Dec 3, 2018
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